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SureStay Hotel by Best Western North Vancouver Capilano

2.5 star property
Hotel with free parking, near Stanley Park

Photo gallery for SureStay Hotel by Best Western North Vancouver Capilano

Lobby
1 bedroom, individually furnished, desk, laptop workspace
Exterior
Seasonal outdoor pool
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
The current price is NZ$393
includes taxes & fees
20 July - 21 July

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(8 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Flat-screen TV
Sofa bed
2 bedrooms
Hairdryer
  • 19 sq m
  • Sleeps 6
  • 3 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(53 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(33 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, individually furnished, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

1 bedroom, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

8.6 out of 10
Excellent
(35 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
1634 Capilano Road, District of North Vancouver, BC, V7P 3B4

What's nearby

  • Stanley Park - 3 min drive - 2.6 km
  • Vancouver Aquarium - 8 min drive - 6.1 km
  • Canada Place Cruise Ship Terminal - 9 min drive - 7.7 km
  • Canada Place - 9 min drive - 7.7 km
  • Vancouver Waterfront - 9 min drive - 7.7 km

Getting around

  • Vancouver Waterfront Station - 17 min drive
  • North Vancouver Station - 20 min walk
  • Vancouver International Airport (YVR) - 38 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Five Guys Burgers & Fries - ‬17 min walk
  • ‪Blaze Pizza - ‬19 min walk
  • ‪Starbucks - ‬14 min walk

About this property

SureStay Hotel by Best Western North Vancouver Capilano

Hotel near Stanley Park
Located close to The Shipyards and Vancouver Waterfront, SureStay Hotel by Best Western North Vancouver Capilano provides laundry facilities and a restaurant. Guests can connect to free WiFi in public areas.
Additional perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All 74 individually furnished rooms feature thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities such as desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and housekeeping

Languages

Arabic, Chinese (Cantonese), English, Farsi, Filipino, Hindi, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 35 for adults and CAD 10 to 20 for children
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 35 for adults and CAD 10 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The seasonal pool will be open from 21 May to 01 October
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Capilano
Best Western Capilano Inn
Best Western Capilano Inn North Vancouver
Best Western Capilano North Vancouver
Capilano Best Western
Capilano Inn
Best Western Capilano Hotel North Vancouver
Best Western Capilano Inn And Suites
Best Western North Vancouver
North Vancouver Best Western
Best Western Capilano Inn District of North Vancouver
Best Western Capilano District of North Vancouver
Surestay By Vancouver Capilano
SureStay Hotel by Best Western North Vancouver Capilano Hotel

Frequently asked questions

Does SureStay Hotel by Best Western North Vancouver Capilano have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at SureStay Hotel by Best Western North Vancouver Capilano?

As of 4 Jul 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western North Vancouver Capilano on 20 Jul 2025 start from NZ$393.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western North Vancouver Capilano pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western North Vancouver Capilano?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western North Vancouver Capilano?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western North Vancouver Capilano?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western North Vancouver Capilano located?

Located in Pemberton Heights, this hotel is 1.6 mi (2.6 km) from Stanley Park and 2.6 mi (4.2 km) from The Shipyards. Robson Street and Canada Place Cruise Ship Terminal are also within 6 mi (10 km). North Vancouver Station is 20 minutes by foot.

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SureStay Hotel by Best Western North Vancouver Capilano Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 473 out of 1102 reviews
Rating 8 - Good. 382 out of 1102 reviews
Rating 6 - Okay. 134 out of 1102 reviews
Rating 4 - Poor. 64 out of 1102 reviews
Rating 2 - Terrible. 49 out of 1102 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kristine

It was clean and had everything I needed for one night stay.
Stayed 1 night in Jun 2025

6/10 Okay

Catherine

Liked: Cleanliness
Very large rooms with kitchenette that would be good for longer-term stays
Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Love the quietness of the hotel!
Stayed 1 night in May 2025

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wounderful, rooms wete nice and clean
Stayed 1 night in May 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for quick stay over.
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Liked: Cleanliness
Decent hotel, all
Stayed 1 night in Apr 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent friendly staff, clean rooms, convenience to direct routes for travel. The Dutch Pannekoek house has awesome food!
Stayed 1 night in Apr 2025

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
According to its stars it is a great hotel
Stayed 1 night in Apr 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Excellent staff, very friendly and welcoming. Good value for money and great location for visiting Capilanos.
Stayed 1 night in Apr 2025

6/10 Okay

Robyn

Disliked: Property conditions & facilities
The hotel room needed updating. Location was good.
Stayed 3 nights in May 2025

8/10 Good

Aletta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff very friendly, efficient and helpful. Good location- close to Capilano bridge, Stanley Park. Good value for money. Reasonable restaurants within walking distance.
Stayed 1 night in Jun 2025

6/10 Okay

Cindy

Liked: Cleanliness
Very overpriced for such an old motel. Most uncomfortable bed, and pillows were very lumpy, however, the room was clean and quiet.
Stayed 3 nights in Jun 2025

10/10 Excellent

Princy

Liked: Cleanliness, staff & service
The property was good and well maintained.
Stayed 3 nights in May 2025

10/10 Excellent

Amel

Liked: Amenities
Friendly people at the reception and confortable accommodation for resonable price.
Stayed 5 nights in Apr 2025

8/10 Good

Heinz

Liked: Cleanliness, property conditions & facilities
Convenient to get to Lions Gate Bridge and the Upper Levels Highway.
Stayed 2 nights in May 2025

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, and staff was friendly.
Stayed 3 nights in Mar 2025

8/10 Good

Susan

Liked: Amenities
Staff is great. Property is clean and tidy .
Stayed 2 nights in May 2025

10/10 Excellent

Rajiv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Capilano Hotel was perfect in every way and they looked after us in a professional manner, like providing a tea kettle instead of a perculator. The Room was spacious and newly renovated. The stay was very convenient and restful.
Stayed 4 nights in May 2025

6/10 Okay

Geoffrey

Liked: Cleanliness, property conditions & facilities
Nothing fancy. Good location for a place to stay after a late-night ferry crossing.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Staff & service

good 1 night stay

very busy area, but very convient
Stayed 1 night in Feb 2025

6/10 Okay

Kevin

Disliked: Amenities
The property delivers on its purpose for the price point, an affordable option for a short stay. The location felt safe and convenient, with no issues finding parking. That said, the rooms are noticeably outdated, and we did encounter a small live roach on the bathroom door, which was concerning. While it wasn’t a terrible experience overall, it’s worth considering booking other properties in the area in advance if your travel dates allow. If you're looking for a place to sleep for the night at a budget-friendly rate, this property gets the job done.
Stayed 3 nights in May 2025

8/10 Good

Shreyes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect for a quick 3 night stay and very conveniently located at the north end of Lions Gate bridge as soon as you exit the bridge to the right.
Stayed 3 nights in Feb 2025

8/10 Good

June

Disliked: Amenities
Great location. Easy access for handicapped. A bit old but good.
Stayed 1 night in Apr 2025

8/10 Good

Bonna

Liked: Cleanliness
The rooms need upgrading. Bathroom is very small.
Stayed 1 night in Jun 2025