Upstate New York Holidays from NZ$3,278

Quite, good customer service, clean

Wonderful location and helpful staff!

A full service place plus extra: water, soda, coffee for free. Very convenient. 👍👍👍👍👍

Nice and clean hotel with excellent service. Being in the crowded area of the time square is a double edge sword as it makes it walkable and close to the main attraction areas however the area is crowded and might take long time to arrive via car.

The hotel is located about 15 minute walk to timea square and a couple of blocks away from closest bus. We werent aware of the works going on at the hotel and were suprised to find no outdoor seating and the outdoor area covered in scaffolding, additionally there were workmen going up and down past our window doing repairs that started quite early in the morning. The room itself was spacious with a comfortable bed, aircon worked perfectly and there were coffee making facilities. The fridge did work but only kept things cool rather than cold. However the thing that ruined our stay was breakfast. There were far too many people and not enough seating or food. We tried at several different times but it was still unpleasant. Food ran out as quickly as it was bought out and it was impossible to move around safely and comfortably. Pros- location, room space, aircon and general cleanliness of hotel. Local shops for food, drinks and bars etc. Cons- breakfast was over crowded, disorganised and not enough food or coffee. Lifts during breakfast. No warning of works at the hotel. Reception had 1 small sofa so not ideal when waiting for cabs etc.