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Rating 10 - Excellent. 267 out of 600 reviews" "
10 - Excellent
267
Rating 8 - Good. 222 out of 600 reviews" "
8 - Good
222
Rating 6 - Okay. 58 out of 600 reviews" "
6 - Okay
58
Rating 4 - Poor. 29 out of 600 reviews" "
4 - Poor
29
Rating 2 - Terrible. 24 out of 600 reviews" "
2 - Terrible
24
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
Jennifer
Travelled with family, Travelled with family and small children, Travelled with partner
The resort does not have a restaurant. They have a food court. The food was not very good at all. The first night I had some of the Chinese food and fried rice not edible I threw them both away. The second night I got a pepperoni pizza it had no pizza sauce had no flavor was not very good at all. I was very disappointed that there was not a restaurant. I was kind of disappointed in my room there were cigarette Burns in the carpet and the carpet didn't feel very clean it was a very small TV. And they only come clean the room every other day I was expecting my room to be refreshed the first morning of my stay.
Room could have been nicer for the price. Had to ask for more pillows and towels. And all they had was a food court no restaurant. The bar was nice and the bartender was friendly and very nice. If I was to come back to stay it would be because of the bartender.
It’s a casino hotel. No smoking but you can smell smoke all the way thru hotel. Everyone stands right outside casino do to smoke which is door you also enter for hotel. Rooms are nice but looks like carpet dirty in places. Would I stay again. Probably not because I don’t gamble. A little noise in that area
It’s a really nice place to stay. Very clean and comfortable. The only complaint is the lack of light blocking curtains on the windows. If your room is facing the parking lot, it’s brightly lit at night.
Has no decent restaurant, but Wild Creek a few miles up the highway is highly recommended.
Front desk staff was rude. Call me when I was at a family event two hours after we had already checked in to tell me they made a mistake and asked if we been in the room. When I responded yes they said hold on put me on hold then hung up on me. I called back proceeded to put me on hold again then hung up on me once again. Of course this is making me extremely angry I called back and asked for a manager and lady was extremely rude put me on hold once again. This time she came back to say it was her fault for the mixup and room we were in was fine and before I could say anything she hung up.
Very clean. Check in was quick and easy and I was pleased that the Agent asked if I wanted first or second floor. As a woman traveling alone, I prefer second floor and some don’t ask or don’t care. Good sized room and of course I loved the casino. Nice staff, clean room, everything worked which I truly appreciated as my previous nights in a chain hotel weren’t the same.
Carpet had sticky liquid on it along with being stained. Bed spread had brown substance on it, not sure if it was a stain or something not cleaned off or washed.
steven
Stayed 1 night in Sep 2023
2/10 Terrible
laura
9 Oct 2023
Disliked: Property conditions & facilities
I want a refund l.
The shower wouldn’t drain and b d had dirt and hair in it
Talked to manager Sonya
Showed pictures
laura
Stayed 1 night in Oct 2023
4/10 Poor
Sonja
Travelled with family
7 Oct 2023
Disliked: Staff & service
Restaurant was horrible. No coffee in room. Bed was comfortable