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Reviews of Hillcrest Mountain View Retreat

4.5 out of 5
Hillcrest Mountain View Retreat
167 Upper Crystal Creek Road, via Murwillumbah, Upper Crystal Creek, NSW

Reviews

10

Exceptional

Rating 10 - Excellent. 89 out of 91 reviews" "
Rating 8 - Good. 2 out of 91 reviews" "
Rating 6 - Okay. 0 out of 91 reviews" "
Rating 4 - Poor. 0 out of 91 reviews" "
Rating 2 - Terrible. 0 out of 91 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Merlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hillcrest was very pleasant, thanks to the polite and accommodating hosts. They made us feel welcome and comfortable throughout our visit. The home-cooked breakfast was a lovely touch. The quietness of the location was also appreciated, providing a calm and relaxing environment for us to unwind. Overall, Hillcrest offered a nice, peaceful stay with thoughtful touches that made our time there enjoyable.
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What fabulous place, beautiful location, quiet country area, we really enjoyed our time. The owners were so friendly and their service was impeccable. You've got to stay here, it's worth it. Richard & Megan
Stayed 1 night in Nov 2023

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paul and Craig were very welcoming and the retreat is beautiful.
Stayed 1 night in Nov 2023
Response from Craig & Paul on 17 Nov 2023
THanks so much Gareth!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Craig on 16 Nov 2023
Thank you!!

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience you won’t be disappointed
From the moment you arrive a sense of tranquility comes over you. Paul and Craig are the most wonderful hosts and greet you with a true warmth. The location and views are breathtaking. You can do as much or as little as you want. Great bush walking country all around. But curling up on the daybed out side your room or in the pergola is the best thing…that is until dinner is served!!! Paul provides a fantastic selection for your 2 or 3 course meal. We had dinner both nights we were there and it was amazing. Craig provided simply outstanding service. It’s dog friendly and has an incredibly large dog run. Hillcrest Mountain View Retreat has it all don’t think twice book it now, you won’t be disappointed.
Stayed 2 nights in Jun 2023
Response from Craig & Paul on 17 Nov 2023
Hey there Kay, Thank you SO much for this review! We really appreciate it : ). Hope you are well and sorry for the delay in responding. Please come back!!

10/10 Excellent

Meiyun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paul and Craig were the best hosts ever. Highly recommended to get dinner at Hillcrest. The best meal we had in queensland. Great place for relaxation and to enjoy the scenic views
Response from Craig & Paul on 17 Nov 2023
What wonderful feedback - thank you so much Meiyun! We hope to see you back here sometime : )Best Wishes!Paul & Craig

10/10 Excellent

Scott

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Exceptional service, food and accomodation. Well located retreat with fantastic personal service and attention. They clearly love what they do.
Stayed 1 night in Mar 2023
Response from Craig & Paul on 17 Nov 2023
Thank you kind sir! Hope all is well : )

10/10 Excellent

Claire, Peakhurst

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I took my partner here for his birthday and to have a quiet retreat for a few nights. We absolutely loved the place and most of all, Craig and Paul. I can’t recommend more, a stay at Hillcrest especially if you want to stay somewhere beautiful, comfortable and relaxing. And of course you should book a dining experience with the guys. The food was fabulous!
Stayed 2 nights in Jan 2023
Response from Craig & Paul on 17 Nov 2023
Hey Claire,Thanks for your awesome review! Thanks to us not having a clue, we only noticed these reviews now. Apologies for the delay : (.Hope all is well for you : )

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paul and Craig make you feel totally welcome and fantastic hosts. The property is just a piece of paradise. Food was just exquisite. Great stay
Response from Craig & Paul on 17 Nov 2023
Thanks so very much Lee! We really appreciate your feedback : ) AND we responded within the year. How about that?!!! Hope all is well for you.

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing place with very friendly staff. The food was amazing too. An absolute little gem, we will definitely stay again
Response from Craig & Paul on 17 Nov 2023
THanks heaps Dave! Only took us a year to respond : ) Hope all is well.

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful stay. So hospitable with incredible food 😀
Stayed 1 night in Jun 2022
Response from Craig & Paul on 17 Nov 2023
Awwwww, thanks Rachel! Just discovered your review!! Best Wishes to you!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts were perfect. Enjoyed our stay. Would recommend to anyone
Stayed 2 nights in Mar 2022
Response from Craig & Paul on 17 Nov 2023
Thanks so much David! Really appreciate it : )

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing & the food was outstanding
Stayed 1 night in Jul 2021
Response from Craig & Paul on 17 Nov 2023
Hooray! And thanks!!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retreat to Relax
A very relaxing overnight stay on my short Northern NSW exploration. Form the sumptuous verandah, and my room, gave great rural views, including bushland. My evening meal and breakfast were superb. Thoughtful hosts. I wished I could have stayed longer. I will, next visit.
Stayed 1 night in Jun 2021
Response from Craig & Paul on 17 Nov 2023
Hey James, thanks so much for your review! Sorry for the delay in responding - we only realised now that these were here!! Hope all is well and hope to see you soon!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property has magnificent views all around. The hosts were very good and the breakfast was fantastic.
Stayed 1 night in Mar 2021
Response from Craig & Paul on 17 Nov 2023
Thank you so much : )

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!
The property is amazing and the owners are the most wonderful hosts.
Stayed 1 night in Oct 2020
Response from Craig & Paul on 17 Nov 2023
Woo Hoo!!! THank you so much : )

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Craig & Paul on 17 Nov 2023
thanks!!!!

10/10 Excellent

Luisa, Currumbin Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From arrival to departure my partner and I had a warm, welcoming and friendly stay. Paul and Craig are exceptional hosts. Phil and I felt very spoilt with both deliciously and very well thought out dinner and breakfast. Craig and Paul expertise and experience shines through, which makes this a very special place. We will be back for dinner for sure.
Stayed 1 night in Jul 2020
Response from Craig & Paul on 16 Nov 2023
Hey Luisa & Phil! Better late than never : ). Thanks heaps for your review. Hope you are both well!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts, Paul and Craig, are an absolute delight! Nothing was too much trouble and they were so easygoing...and funny! Paul's cooking is also divine. The cappuccino creme brulee was to die for! Thank you so much. My daughter and I had a great time and will definitely be back!
Stayed 1 night in Dec 2019
Response from Paul on 17 Dec 2019
Hi Skye Thanks so much for the wonderful review. look forward to seeing you both again soon :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Paul on 17 Dec 2019
Thanks so much for the awesome review

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Paul and Craig are perfect hosts
Stayed 2 nights in Nov 2019
Response from Paul on 17 Dec 2019
Thanks so much for the great review :)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the house and not far from so much to see and do. Craig and Paul are such great hosts! Would highly recommend
Stayed 2 nights in Nov 2019
Response from Paul on 17 Dec 2019
Thanks so much for the wonderful review :)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We found hillcrest amazing . Beautiful and relaxing . Breakfast was 5 star the views were amazing the the hosts were great . Highly recommended.
Stayed 1 night in Oct 2019
Response from Paul on 17 Dec 2019
Thanks so much for the great review :)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Paul and Craig are excellent hosts and made us feel very welcome. Breakfast was amazing and nothing was too much trouble. We will definitely stay there again.
Stayed 1 night in Oct 2019
Response from Craig & Paul on 8 Oct 2019
That is awesome! We look forward to seeing you back here : )

10/10 Excellent

Samantha&Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic relaxing time, Paul & Craig are lovely host - We will definitely be back for another stay.
Stayed 1 night in Aug 2019
Response from Paul and Craig on 8 Oct 2019
Thank you so much Samantha and Tony. It was great to meet you both!!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Most pleasant and welcoming hosts. A superb breakfast too.
Stayed 1 night in Aug 2019
Response from Craig and Paul on 8 Oct 2019
THANK YOU!!!!

10/10 Excellent

Natalie, Epping NSW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic place. Paul and Craig are outstanding hosts! Highly recommended, and will be visiting again as soon as I can! Thanks for a wonderful stay guys!
Stayed 1 night in Jul 2019
Response from Craig & Paul on 12 Jul 2019
Hey Natalie! Thanks for giving us a review - it is so appreciated! As are you : ) Hope to see you in the near future. All the very best, Craig & Paul

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful retreat!
Craig and Paul have a lovely warm way of welcoming their guests. We enjoyed the ambiance of Hillcrest immensely. Dinner was superb as was the wine. Brekky in the morning was sumptuous. They balanced our privacy and their friendly service really well. The rooms are very well appointed and the veranda creates a lovely atmosphere. The surrounding views are stunning. It’s a “must-stay”. We will be back. Peter and Carmel
Stayed 1 night in Jun 2019
Response from Craig on 6 Jul 2019
Hi there Carmel, Thank you so very much for your review! We absolutely enjoyed meeting yourself and Peter.... and look forward to seeing you again in the future!! All the very best : ) Craig & Paul

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & professional. Great food & service, lovely property, peaceful. Room was really nice, clean, with a lovely outlook onto the mountains & surrounds.
Stayed 2 nights in Jun 2019
Response from Craig and Paul on 23 Jun 2019
Thank you very much indeed!!!!

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Paul on 13 May 2019
Hi there Thanks so much for your review!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most peaceful and relaxing B& B we have ever stayed at! Craig and Paul are wonderful hosts. Paul’s food is excellent- you must have dinner! I highly recommend this gorgeous venue for couples.
Stayed 2 nights in May 2019
Response from Paul on 8 May 2019
Thanks so much for your review. Makes it even more enjoyable doing what we do :)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rural setting, stunning views and a gorgeous place to de stress and getaway. Hosts are lovely and hospitable and keep the cottage perfectly clean and comfortable.
Stayed 2 nights in Apr 2019
Response from Craig & Paul on 26 Apr 2019
Thank you very much indeed for your review! We really appreciate your feedback : )

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A rare 10/10!
Absolutely cannot fault our stay. Lovely place and we will absolutely be back! Thank you.
Stayed 2 nights in Apr 2019
Response from Craig & Paul on 26 Apr 2019
That is awesome news!! Thanks for such a positive review. We will ensure we match this next time you visit!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable
Lovely secluded and quiet place where pets are welcome. Owners are very friendly and happy to allow our dog to play with theirs. Close to Murwillumbah but far enough away so that you don’t hear any traffic noise. This is our regular family getaway to unwind and relax.
Stayed 3 nights in Apr 2019
Response from Paul on 9 Apr 2019
Was great to see you both again! Glad to hear that you both left feeling relaxed and recharged Paul & Craig xx

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic quiet place.
Great place. The food and service was excellent.
Stayed 1 night in Jan 2019
Response from Paul & Craig on 29 Jan 2019
Thanks Lindsay Hope to see you guys back here sometime soon!

10/10 Excellent

Kathy, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was so amazing. The food was superb. First class service
Stayed 1 night in Oct 2018
Response from Craig & Paul on 22 Nov 2018
Thank you so much Kathy!!

10/10 Excellent

Kim, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The house has amazing views. Craig and Paul were wonderful, friendly hosts, who went out of their way to make our stay enjoyable. The breakfast was amazing, particularly the homemade jams.
Stayed 1 night in Oct 2018
Response from Paul on 9 Oct 2018
Thanks Kim. Thanks Kim! Was our pleasure

10/10 Excellent

Daniel

A Very Pleasant Stay
A very pleasant stay. Great views and really friendly staff. I highly recommend it to anyone!!!
Stayed 1 night in May 2018
Response from Paul on 9 Oct 2018
Thanks Daniel. Was great to have you guys stay with us

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely country location with wonderful views
Intimate place with 3 rooms only. The location is very rural and yet not too far from Murwillumbah. The hosts are friendly and most helpful.They are used to international guests which shows the regard in which the place is viewed. Wonderful food, definitely a cut above places in town. Even the locals come for dinner!
Stayed 2 nights in Aug 2018
Response from Craig & Paul on 17 Aug 2018
Hey there John, It was so wonderful to have yourself and your wife stay with us again. Thank you so very much for your review. It means a lot to us. It would be so fantastic to see you both here again in the future. All the absolute best to you both! Craig & Paul

10/10 Excellent

Debbie, crescent Head

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Retreat
Beautiful serene stay at Hillcrest, with friendly and welcoming hosts. Dinner was delicious, as was breakfast, and every effort was taken to make us feel at home. We look forward to returning.
Stayed 1 night in Jul 2018
Response from Paul on 27 Jul 2018
Thanks Debbie! We look forward to welcoming you back again in the near future :)

10/10 Excellent

Richard, Redlands QLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Retreat
If you are looking for a tranquil stay with fantastic 360 degrees views then look no further - Hillcrest Mountain View Retreat is the place! The perfect hosts Craig & Paul are there to make your stay memorable. My wife & I booked the retreat for our 29th wedding anniversary & were warmly welcomed by the hosts & our room upgraded. We took up the offer to have dinner at the retreat & we were not disappointed. Craig prepared a cosy candle lit dinner for two in front of the fireplace. Paul cooked a mouth watering three course dinner complete with a fine choice of wines. Again we were delighted with the choices on the menu. Breakfast was also a great experience and Paul's home made yoghurts, bread, jams, muesli apart from the main breakfast dishes were delicious. Well done to two perfect hosts! Perfect stay all round, location, food and things to do.
Stayed 1 night in Jul 2018
Response from Paul on 24 Jul 2018
Thanks Richard! Was a pleasure to host you both... Ifonly it could have been longer... All the Best Paul & Craig :)

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t wait to return
Fantastic quiet getaway. Breakfast was included and supplies provided surpassed expectations. The wood fire with firewood and fire starters ensured a warm cabin. Spa bath so relaxing, even candles were placed strategically around the rooms. Our dog, Coco, was welcomed and enjoyed playing with the owner’s dogs. We had dinner in the restaurant one evening, superb flavours and freshly prepared. Gnocchi hand made. Paul is definitely passionate about his skills. He was friendly and happy to chat with us whilst cooking. A wonderful mid week break. Great value for money. Thank you :-)
Stayed 2 nights in Jun 2018
Response from Craig and Paul on 15 Jul 2018
Hi there Linda, Thank you so very much for your review! We are so happy you stayed with us and to get the opportunity to meet you both (and Coco!) Hope to see you all again sometime! Craig & Paul

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, beautiful hosts
Beautiful location and fantastic hosts. Attentive to our needs, we were made to feel so welcome from the moment we arrived. Food was exquisite, and the cottage was a wonderfully relaxed place to spend a couple of days unwinding.
Stayed 2 nights in May 2018
Response from Craig & Paul on 15 Jul 2018
Hey Adam, So sorry for the delay in thanking you for your review. Completely missed it (sorry) So very happy you enjoyed your stay here and really hope to see you both here again in the future. Warmest winter wishes : ) Craig & Paul

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Craig & Paul on 10 Apr 2018
Thanks Peter!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax heaven
We loved it . Paul and Craig the perfect hosts . Rooms views food all magic
Stayed 1 night in Oct 2017
Response from Craig & Paul on 23 Oct 2017
Thank you so very much!

10/10 Excellent

John, Bowral, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hilltop Location
Guests have praised the place highly and with clear justification. The accommodation really has all you need to relax in peace and tranquillity. The hosts are most friendly and obliging. The meals are first class and professionally presented. The views from the verandah are stunning and Murwillumbah is only 5 minutes away.
Stayed 1 night in Sep 2017
Response from Craig & Paul on 23 Oct 2017
Thank you so very much John! We are so happy you found us! It would be brilliant to see you back here again in the future. Very Best Wishes Craig & Paul

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to relax and unwind
Craig and Paul are amazing hosts who will do whatever they can to make your stay more enjoyable. With stunning views to Mt Warning, and a lovely fireplace, the cottage where we stayed was fantastic. Dinner can be done via Paul's little restaurant and you can tell he knows what he's doing. The location of the property is very peaceful which means good sleeps and the stress melting away. My partner and I first came here 2 years ago and it definitely won't be that long until the next visit!
Stayed 2 nights in Jul 2017
Response from Craig on 1 Sept 2017
Hey there Andrew, Thank you so much for your review - it is very much appreciated! It was great to see you both again. We had a really great time : ) Hope all is well and hope to catch up with you both again in the future. All the very best! Craig & Paul

10/10 Excellent

Richard, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful scenery and comfort by the fire
Wonderful rooms with fireplace and spa for comfort, surrounded by some of NSW most amazing scenery. Bed was like sleeping on a cloud. Our hosts were amazing and very helpful. Meals were restaurant quality. All in all a great place to stay
Stayed 2 nights in Jul 2017
Response from Craig on 28 Jul 2017
Thank you so much Richard for your review! We are so happy you enjoyed our place and the beautiful area we are located in. Hope to see you again! Craig & Paul

10/10 Excellent

S & G, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hilltop Haven
Warm welcome - sensational food - find a reason to stay, even if if off your planned route. Reward your palate with the twice cooked cheese soufflé. Highly recommended.
Stayed 1 night in Jun 2017
Response from Craig on 8 Jul 2017
Hi there, Thank you for your review! We are so happy you stayed and enjoyed the surroundings... and the soufflé! We will make sure it is still on the menu for your next visit : ) Have a wonderful weekend! Craig & Paul