Ungasan Apart Hotels

"Good value for money."

"Just like a WOW"

"Never ever book this hotel even if you get free deal. Worst ever experience. I travel globally but never had such a bad experience anywhere. They literally don’t pick up your call if you need anything. The shower gel was finished and I made complaint 3 times, still they didn’t refill it. Also bathroom shower gel dispenser was broken before I checked in and they thought I broke it. Later on confessed that it was their mistake. The reception staff is not at all polite. "

"good value for money, great staff, thanks donna and tina awesome guys, breakfast no the best but over all a good stay"

"The apartments are beautiful and in an excellent location. Close to the beach and an amazing array of places to eat and drink, I couldn’t recommend the location highly enough. The pool area is also lovely. Unfortunately there is construction work next door (May 2024) which looks like it may be some time away from finishing. I was disappointed that Expedia did not mention this at the time of booking, as it was very noisy and did impact sitting by the pool. There are also no laundry...

"The hotel was lovely, as were the helpful sfaff. The rooms were all on the ground floor, with small individual gardens; it was great having this private outside space. The pool was also in a garden. What we didn't like was the street, which was extremely busy and also that the beaches were all quite a long walk away. However, there were many good bars and restaurants close to the hotel, Balinese and international. "

"Updated, comfortable bed. Clean room. Upon checking out staff wanted to charge me for a broken “do not disturb” sign. The sign was already broken when I checked in. Document the room when you arrive to avoid additional charges. "

"The hotel was ok. Pool was dirty and the restaurant was bad. They didn’t have anything, even coffee? No breakfast like they advertise. We had to walk around for breakfast and there was literally nothing around. "

"The apartment is gorgeous. I stayed at both the main hotel and this apartment at the resort and have to say that I prefer this one. The staff is also amazing!"

"Mother and adult daughter stayed here for 10 days. Staff were amazing and helpful. Enjoyed the pool, good sized rooms, furnishings were a bit dated. Restuarant was great. Easy to book and great food"

"Great place! Lovely staff and great food!"

"Very spacious place, superb attentive service, okay breakfast, beautiful grounds and pool area. A few mechanical hiccups with hot water and AC that were resolved as quickly as possible. Recommend this place to stay for sure"

"Utterly terrible accommodation and terrible service - Room was ready an hour late, then not clean with junk food and trash still left about, walls smeared with dirty handprints, stained couches, broken floor and stair tiles, broken lights, shower dirty and rusty, toilet blocked, no hot water. Seriously! After one night of regrettably sleeping there, awoke with my legs covered in bed bug/flea bites (took weeks to heal). Complaints to the three reception staff were a total waste of effort and...

"What a dream space! They thought of everything you could want to feel comfortable and in a luxury space. Super clean, modern and sexy, and the bedding was extremely comfortable. The staff is super helpful and friendly. I will definitely be back! "

"The place is great. Very short walk to the beach and restaurants. Staff very polite and helpful. Rooms are spacious and very clean. Highly recommend."

"Absolutely disgusting place. Unhygienic and unsafe for a child/ any family. It instantly smelt of rats and it was clear the apartment had not been cleaned. Multiple dead animals were found, including cockroaches in the shower. The utensil cupboard, which smelt horrendous, was clear that rats were living in there as multiple rat droppings would appear daily. The people were nice but I believe it was unnecessary that 3 adults (2 men and 1 women) show up, on my first night, at the door at 11pm. I...

"Wifi does not work. Service is oK. Mini bar is very poorly stocked - with the worst tea/ creamer/ sugar quality. Food is also very average. Staff is not very responsive. Wifi hardly worked. "

"You get what you paid for. On positive note .Was private safe and reasonably quite. Bedding clean changed sheets every day .Unit cleaned everyday . All essential shopping close by. Staff pleasant however no english speaking staff. Stayed extra night due to flight change they accomadated me. Overall pleasent and clean stay. "

"Amazing time at this property!! The staff was amazing and the unit is grand. Enjoy the monkeys they are fabulous and harmless!! 10/10 highly recommend… "

"The Avery Le Nixsun Villas has great potential to be a five star hotel, however there were some key details that were lacking. There was no minibar, replacement of water bottles, or options for in-room dining service/massages/etc. Our room was also not cleaned on the second day so we were left with plates from breakfast and no fresh towels. This may have been our fault as we decided to spend the morning in the pool and missed the opportunity for this. But there was no follow up when we walked...

"I ended up at the Prasana at the last minute because the villas I went to prior to booking at the Prasana were not to standard. Upon my arrival at the previous villas and finding out how it was really like, I immediately jumped on Expedia and found the Prasana. Doing to turned around my vacation. The Prasana is an absolute gem. Upon arrival I was greeted by a friendly staff. Even though I booked the villa only 30 minutes prior to my arrival, it was ready for me. I ended staying in the one...