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Reviews of Ingenia Holidays Ulladulla

3 out of 5
Ingenia Holidays Ulladulla
300 Kings Point Drive, Ulladulla, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 74 out of 132 reviews" "
Rating 8 - Good. 47 out of 132 reviews" "
Rating 6 - Okay. 5 out of 132 reviews" "
Rating 4 - Poor. 1 out of 132 reviews" "
Rating 2 - Terrible. 5 out of 132 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Lynette

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our cabin was damp and smelled of mould and stagnant water.. air con didn’t work correctly and we all had to leave after only 1 night. Very disi
Stayed 2 nights in Mar 2024
Response from Ingenia on 26 Mar 2024
Hi Lynette,Thank you for providing your feedback after your recent stay at Ulladulla.We are sorry to hear that we missed the mark on a few things during your stay with us. Warm Regards,Ingenia Holidays Team

10/10 Excellent

Lynette

Liked: Amenities
Excellent accommodation
Stayed 2 nights in Mar 2024
Response from Ingenia on 21 Mar 2024
Hi Lynette,Thank you for providing your feedback after your recent stay at Ulladulla.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Lynette

Excellent for the price.. good clean facilities and comfortable bed Will stay again
Stayed 2 nights in Mar 2024
Response from Ingenia on 8 Mar 2024
Hi Lynette,Thank you for providing your feedback after your recent stay at Ulladulla.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what I needed. Will definitely be back.
Stayed 4 nights in Feb 2024
Response from Ingenia on 8 Mar 2024
Hi Edward,Thank you for providing your feedback after your recent stay at Ulladulla.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

6/10 Okay

Ian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the accessible cabin with thoughtful comforts. Railings, grab bars, shower seat, plenty of space, cosy doonas. Did not like high gutters causing scraping under our car every time had to exit and enter. Very dangerous going out onto road.
Stayed 3 nights in Oct 2023
Response from Lauren on 7 Nov 2023
Hi Lauren,Thank you for taking the time to provide us with your feedback after your recent stay at Ulladulla.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Lauren on 28 Sept 2023
Hi Anonymous,Thank you for taking the time to provide us with your feedback after your recent stay at Ulladulla.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Lauren on 12 Sept 2023
Hi Anonymous,Thank you for taking the time to provide us with your feedback after your recent stay at Ulladulla.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Susan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was awesome, only thing I would complain about is the hot water, scorching hot very dangerous for kids and adults.
Stayed 2 nights in Aug 2023
Response from Lauren on 30 Aug 2023
Hi Susan,Thank you for taking the time to provide us with your feedback after your recent stay at Ulladulla.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Levi

Stayed 1 night in Aug 2023
Response from Lauren on 30 Aug 2023
Hi Levi,Thank you for taking the time to provide us with your feedback after your recent stay at Ulladulla.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Denice

Stayed 1 night in Jul 2023
Response from Lauren on 30 Aug 2023
Hi Denice, Thank you for taking the time to provide us with your feedback after your recent stay at Ulladulla.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Abdullah

Stayed 2 nights in Jun 2023
Response from Lauren on 12 Jul 2023
Hi Abdullah,Thank you for taking the time to provide us with your feedback after your recent stay at Ulladulla.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Jun 2023
Response from Lauren on 5 Jun 2023
Hi Josh,Thank you for taking the time to provide us with your feedback after your recent stay at Ulladulla.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Rosemary

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Staff are very helpful and accommodating
Stayed 2 nights in May 2023
Response from Lauren on 29 May 2023
Hi Rosemary,Thank you for taking the time to provide us with your feedback after your recent stay at Ulladulla.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

6/10 Okay

Farzana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was not clean. Toilet bathroom , kitchen sink was full of mold. Not hygiene for kids. 2nd blanket was smelling, stink. Tv remote was broken. Cockroaches were everywhere. I gave these feedback on checking out.
Response from Lauren on 2 May 2023
Hi Farzana,Thank you for taking the time to provide us with your feedback after your recent stay at Ulladulla.We are sorry to hear that we missed the mark on a few things during your stay with us. Warm Regards,Ingenia Holidays Team

10/10 Excellent

Joshua

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks again.
Stayed 1 night in Apr 2023
Response from Lauren on 2 May 2023
Hi Joshua,Thank you for taking the time to provide us with your feedback after your recent stay at Ulladulla.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Ana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time staying at this place was enjoyable from start to finish. We were warmly welcomed by the staff at the front desk, who provided us with helpful information to make our stay even better. The cabin was fully furnished, from the living and dining areas to the bedrooms and bathroom, and everything appeared clean and well-maintained. Although there were a few drawings on the walls, they were understandable and didn't detract from the overall positive experience. The peaceful and quiet surroundings made our stay even more relaxing. We highly recommend this place and look forward to returning in the future.
Stayed 1 night in Mar 2023
Response from Lauren on 5 Apr 2023
Hi Ana,Thank you for taking the time to provide us with your feedback after your recent stay at Ulladulla.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

VERONICA, West pennant hills

Travelled with partner
Liked: Amenities
The place was quite so I did enjoy the staying.
Stayed 4 nights in Mar 2023
Response from Lauren on 5 Apr 2023
Hi Veronica,Thank you for taking the time to provide us with your feedback after your recent stay at Ulladulla.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Darren

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed the squash courts and water slides.
Stayed 2 nights in Feb 2023
Response from Lauren on 2 Mar 2023
Hi Darren,Thank you for taking the time to provide us with your feedback after your recent stay at Ulladulla. We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

6/10 Okay

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We checked in, and i couldn't fault the room. However. Our neighbours clearly didnt folllow park rules. We had our designated car spot taking up both afternoon by a big 4x4 and a massive fishing boat. That ended up 1m away from our kids room. So when he left both mornings to go out he woke up our kids. We spoke to management and because the boat wasn't there when we went into the office they couldnt do anything. When my husband asked him if he thought it was acceptable to park in our spot and reverse his boat down in-between two cabins he arked up and then we were quite frightened. Very disappointing.
Stayed 2 nights in Feb 2023
Response from Lauren on 7 Feb 2023
Hi Jacqueline,Thank you for taking the time to provide us with your feedback after your recent stay at Ulladulla.We appreciate your valuable feedback as it helps us identify the areas, where we can improve the guest experience.Warm Regards,Ingenia Holidays Team

8/10 Good

Pawel

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
All perfect
Response from Lauren on 24 Jan 2023
Hi Pawel,Thank you for taking the time to provide us with your feedback after your recent stay at Ulladulla.We are happy to hear that you enjoyed your stay with us.Happy New Year Warm Regards,Ingenia Holidays Team

10/10 Excellent

Angie

Stayed 1 night in Nov 2022

8/10 Good

James

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2022
Response from Glenn on 9 Oct 2022
Hi James, Thank you for taking the time to provide us with your feedback after your recent stay at Ulladulla.Fantastic to hear that you enjoyed your stay with us.We look forward to seeing you again in the future.Best Regards,Glenn - Manager

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything, our deluxe cabin was clean and nice. There is so much to do, spa’s, pool, tennis court, basketball court, games room, park etc we have already booked to stay again. The staff were friendly and nice.
Stayed 1 night in Jul 2022
Response from Lauren on 26 Jul 2022
Hi Nathan, Thank you for taking the time to provide us with your feedback after your recent stay at Ulladulla. We are thrilled to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Cabin was comfortable and had everything.
Stayed 1 night in Jul 2022
Response from Lauren on 18 Jul 2022
Hi Philip, Thank you for taking the time to provide us with your feedback after your recent stay at Ulladulla. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Mahmoud

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice villa for a family of 4, the place was clean and we all loved it, nice staff and we'll definitely come back again.
Stayed 2 nights in Dec 2021
Response from Ingenia Ulladulla on 13 Dec 2021
Many thanks Mahmoud. Looking forward to welcoming your family again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
This is a very good park for families due to the amenities they have. It is a very well kept and run park.
Stayed 3 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2021

2/10 Terrible

Christine

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Saw a kid drawing on the swimming pool
Stayed 2 nights in Mar 2021

8/10 Good

Luke

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Clean, friendly, but thin wall for the couple room
The reception staff was really friendly and our room was clean, comfortable. However, the wall in the couple room was pretty thin, so if you are unlucky the noise from the next door could bother you so much.
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
School holiday getaway
We had a fabulous family stay in a comfortable cabin. The holiday park facilities were well kept and we made the most of them, especially the water slides and playgrounds. The trivia put on one afternoon for the kids with prizes was a nice touch for the school holidays too. We’ll definitely stay again.
Stayed 3 nights in Oct 2020

10/10 Excellent

Katelyn, Kiama

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Would definitely stay here again! This place has everything you could want and is nice and close to the town! 10/10 would recommend only downfall the pool isn’t heated at all so we just used the hot tub instead! :)
Stayed 2 nights in Aug 2020

10/10 Excellent

Kirrily, Narellan

Travelled with family
Liked: Cleanliness, amenities
Great park, very clean and well looked after. Would highly recommend
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The theme was fun and the kids got a kick out of it. The staff were incredibly friendly and willing to facilitate. Will definitely be back in the warmer months.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to take the kids Greta water park and squashcourt plenty to do
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this accommodation. The family kingdom cabin was a great size for my husband and I and two little children. The cabins are new inside and it was very comfortable to stay in. It was worth the money with the water slides and big playground amenities. Even the spa was amazing and they even provide racquets for the tennis courts to play on! Fantastic location!
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it there was great fun only disappointment was the spas near the slide were empty
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
Kids enjoyed the facilities. House keeping need to pay more attention to dirty dishes from previous guests and lack of soap in the bathroom. Food options on site would also be handy but Ulladulla is close enough if you are prepared to go back out.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family holiday accomodation, with great amenities.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great, renovated modern cottage, roomy and very clean. Single bed wasn’t the best as the mattress was thin and hard base.
Stayed 2 nights in Aug 2018

10/10 Excellent

Rhona, Broulee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
new cottages in quiet setting
Loved the new cottage with modern furnishings and décor. Surprisingly spacious, very large bed and TV, quality bedding, semi-rural park close to town.
Stayed 1 night in May 2018

8/10 Good

Lord Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and great lay out to stay
Just over night in late and out early but would of love to stay longer and enjoyed the place more

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cottage was comfortable and neat, although the sound insolation with the next door cottage was not so good. Amazing facilities on the premises. Will come back. PS. thanks for the Gideon’s Bible.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late check in very easy, friendly staff and great facilities.
Stayed 1 night in Apr 2018

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Retreat
A great spot to unwine and enjoy a relaxing family stay. Plenty to do the outdoor pool area very clean and Tennis, Basket ball and squash courts not to mention the new Water slide area. No need to even leave the retreat, will be back again. The Managers are very welcoming & accommodating and nothing was too much trouble. Onsite van for coffee & snacks also very handy.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Overpriced
There was sand on the couches and bits of food left over by previous occupants. Wifi is very unreliable and drops off constantly. Severely overpriced.