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"pool / spa great"

"Room was spotless but the rest of the hotel felt dark and unwelcoming. I get they are going for cool and trendy but it's not for me. Didn't help that I was stuck in the elevator for 30 minutes waiting for a maintenance guy to come and rescue us."

"Great stay. Hotel located within walking distance of Temple Meads station, local bus stops and Cabot Circus shopping centre. We were greeted warmly by staff at reception and had no issues checking in, or out. The room was fantastic. We stayed in a double double room on the top floor with views of Castle Park. Room was clean and modern, as was the rest of the hotel. Our only small issue was how firm the mattress was, but once you'd got use to it. We both slept well. The pillows were fantastic, like sleeping on a fluffy cloud. We only stayed one night. But would highly recommend and would definitely stay again."

"Great that parking is included and great central location. We had to leave at 4am and the very kind gentleman in reception walked my mother and I to the car park as we were a little nervous."

"The staff are truly amazing!!"

"This is an excellent hotel. Have stayed here before and will definitely be back. Staff are absolutely amazing, especially Jack and Maria at breakfast. Breakfast was excellent. Good selection of hot food. The rooms are large, the beds very comfortable and the rooms have everything you need including a fridge. Complimentary water and I especially loved getting biscuits with the in-room tea and coffee. The gym at the hotel is also excellent. Highly recommend this hotel."

"Great hotel"

"Nice hotel."

"My room was dirty, bed poorly made rubbish left in the room. Room service was cold "