8/10 Good
Binish
Travelled with partner, Travelled with group
12 May 2024
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very 2024.
Pros: The room was accommodating and The receptionist who checked us in was very helpful.
The leisure was impressive.
The gave us towels and wrist bands for lockers
they had a dryer machine for clothes
They had a a dyson hair dryer and straighter avaliable.
The floors were dried straight away by staff.
They had a Adult hour which gave us more room to swim.
Our toilet was dirty when we came to the room.
The Breakfast was not organised for the amount of people visiting that bank holiday Monday.
We felt there was discrimination due to our appearances as we felt ignored on several occasions by the staff in the restaurant but everyone else including our partners were managing to get services which made us feel very uncomfortable. They were busy which coming from a background of working in hospitality I understand but looking past someone and being busy is 2 different things. The breakfast was very poorly organised and not enough for everyone. They needed more staff maybe as staff weren't able to manage the crowd.
Binish
Stayed 1 night in May 2024