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Reviews of Hosteria Jardines de Chamana

3 out of 5
Hosteria Jardines de Chamana
Baños Vía Ulba Km.2 sector Chamana, Ulba, Tungurahua

Reviews

9.2

Wonderful

Rating 10 - Excellent. 36 out of 54 reviews" "
Rating 8 - Good. 15 out of 54 reviews" "
Rating 6 - Okay. 1 out of 54 reviews" "
Rating 4 - Poor. 1 out of 54 reviews" "
Rating 2 - Terrible. 1 out of 54 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

GUSTAVO

Liked: Cleanliness
Excelente lugar , muy buena atención, recomendado , gracias Diana por su atencion.
Stayed 2 nights in Sep 2023

10/10 Excellent

Damaris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was amazed by the property and by the kindness of the staff, everyone was nice, friendly and helpful. The breakfast was great!
Stayed 1 night in Jul 2023

2/10 Terrible

LILLY

Travelled with partner
The hotel had booked my room, so I had to settle with a different one
Stayed 1 night in May 2023

10/10 Excellent

Stephen, Smithfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a great look with fun gardens, a decorative appearance something like a gingerbread house in places. The staff was very helpful and the breakfast was top notch.
Stayed 2 nights in Apr 2023

10/10 Excellent

Kristina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, located close to all attractions and center of Banos.
Stayed 1 night in Feb 2023

10/10 Excellent

Jill

Stayed 1 night in Dec 2021

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and safe!
Beautiful landscape and the owner helped me hire an amazing driver to show me the sites.
Stayed 1 night in Sep 2021

10/10 Excellent

Justin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located leas than 5 minutes from Baños. Looks like a castle when you first enter it’s gates, with a beautiful garden to your right. They have a ton in the game room and the rooms are spacious. Missed out on breakfast, although it is included… we overslept. Check in was easy and quick, just know there will be a small service charge for using card. Overall very nice stay.
Stayed 1 night in Aug 2021
Response from Diana Bolaños- Departamento de Reservas on 4 Sept 2021
Dear Mr. Justin, thank you very much for your excellent comment, we are very happy to know that your stay was to your liking. We hope you return to his house soon, breakfast will be double 😊

10/10 Excellent

Lindsay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun building!
This is a super cool location and unique building. The service was top notch and very friendly.
Stayed 3 nights in Jun 2021
Response from Diana Bolaños- Departamento de Reservas on 23 Aug 2021
Dear Lindsay, we are very happy to know that your stay was to your liking, we hope you return soon, this is your home.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
Stayed 2 nights in Mar 2021
Response from Diana Bolaños on 16 Mar 2021
Muchas gracias por sus buenos comentarios gracias por su visita, lo esperamos de nuevo pronto.

10/10 Excellent

Ana Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is spectacular! Our stay was very pleasant. The hostess at the front desk (the Venezuelan guy, I'm really sorry I forgot his name) was very friendly, helpful and professional. Breakfast was outstanding and delicious. I would have love to stay here more time. Definitely I will go back and highly recommend it. Thank you so much for your hospitality.
Stayed 2 nights in Aug 2019
Response from Departamento de Reservas on 9 Sept 2019
Dear Miss Ana Maria Good afternoon, thanks for your comments, we will be happy to have you again in this your home. Best regards, Booking department

10/10 Excellent

Yuri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is even better than on photographs. One of the most memorable hotels of all our travels. Lots of attention to detail, made with love. It is under active volcano that we could see from our balcony. Clean property, helpful friendly staff. Great location on the way to swings, flight of the condor, luna volcano spa, bellavista viewpoint. Only $2 taxi to get to city center. Highly recommended!
Stayed 2 nights in Aug 2019
Response from Departamento de Reservas on 17 Aug 2019
Dear guest Good afternoon, thanks for your comment, we appreciate your description of our property and the services that we are pleased to offer to each of our clients. Sincerely, Booking department

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Reservas on 15 Jun 2019
Estimado Huésped Buenos días un placer haberlo tenido en esta su casa. Atentamente, Departamento de Reservas

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely environment. Efficient response to requests. A bit squeaky floors. Good breakfast. Choices for dinner. Overall a nice place to stay .
Stayed 1 night in Nov 2018

8/10 Good

Toni

Liked: Cleanliness, staff & service, room comfort
Very nice hotel grounds with many plants, trees, and even a koi pond. It has a nice rec room and the bungalow is very convenient for a larger group.
Stayed 1 night in Nov 2018

10/10 Excellent

Brian, Sarasota, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelivably beautiful
The grounds and architecture are stunning. Stained glass windows all around. A great play room with pool table, ping pong, and foosball. The owners could not be more charming. Dinner in the resturaunt was made to order (no menu) and fabulous. Complimentary breakfast also excellent. Great place to bring kids perhaps even better for a getaway without them. Views of the active, snow-capped volcano are spectacular.
Stayed 1 night in Nov 2017

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel but you need a car
We chose up go last minute, on a long holiday weekend so understandably there was not a lot of choices in town. This hotel was perfect. Friendly people, great breakfast, good rooms.
Stayed 1 night in Aug 2017

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2017

10/10 Excellent

raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Banos!
We loved staying in this hotel, the gardens are amazing, the rooms very spacious and clean. The best of all was the huge and delicious breakfast included, the hotel location was very convenient, walking distance to good restaurants and no too close to the laud downtown. Going to the downtown a short drive ride. Paul was very helpful answering any questions and needs.
Stayed 2 nights in Aug 2017

10/10 Excellent

jane, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
There were about 15 of us that stayed here (3 families) in various rooms. Beautiful nature location. Amazingly kind staff. Delicious breakfast (sad they only provided breakfast and not lunch/dinner). Fun game room. Cozy/charming rooms. Only complain is the hot water isn't consistent.
Stayed 3 nights in Jul 2017

10/10 Excellent

Tamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
This was a great hotel. So beautiful. The staff was great and the breakfast was amazing. This is one of the best hotels I've stayed at. If I am in the area again this is the hotel I want to be at.
Stayed 2 nights in Jul 2017

10/10 Excellent

Jonathan, Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great view!
When we got there we were offered a family suite because we were a group of 8 (we had originally booked two rooms). We thought that was very nice of them! Great view of Baños and the volcano that was nearby.
Stayed 1 night in Jun 2017

8/10 Good

Jeff R

Liked: Cleanliness, property conditions & facilities, room comfort
Magical Mystery Tour
It felt like we were living in a cross between a miniature golf course and Willy Wonkaland. Very clean, very nice, very unique, but also a bit remote. In short, if you want to stay someplace unlike anyone you know has ever stayed before, this is the place for you! Very different, but cool experience. AMAZING breakfast of fresh fruit, eggs, juices, pancakes, you name it!

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eclectic
Very interesting property in terms of decor and theme. Colorful and pretty. Owner is very professional and efficient. Room was comfortable enough. No air conditioner, and windows had no screens so we all got quite a few bug bites as the weather there is very warm and humid. Beds were ok... clean linens and sheets. The breakfast was very impressive. Owner serves you as if you were staying in a bed & breakfast. Full breakfast with fruits, yogurt, eggs, ham, fresh bread rolls. Fresh juice was made there. Coffee was probably the best we had while the 9 days in Ecuador. Definitely a nice place to stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jose D, Evansville, IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Piece of Heaven in Banos
The hotel staff was very attentive and the breakfast, that was part of the rate was spectacular. The room with the mountain was also great. The location is conveniently located and we had access to the downtown area. Will definitely stay here during our next trip to Ecuador.

8/10 Good

Dawn, Minneapolis, MN USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed and happy with our stay
The gardens at the hotel are impressive. We enjoyed them very much. It was a very good breakfast as well. The staff was friendly, helpful and went out of their way to make our stay a pleasant one. The only drawback is that the hotel is a few miles out of town so taking a taxi is usually best. Though that only cost a few dollars so no big deal. A good value for the money.

10/10 Excellent

Chandramouli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one of the best hotels we have ever stayed!!! It is about 3 KMs from the main town. But the location is wonderful!!! Peaceful, calm and quiet. The breakfast is great!!! It costs only $2 to go to town. We stayed here for 3 days!!!! I highly recommend this hotel.

10/10 Excellent

mani, S.Beloit, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at Jardines de Chamana
Staff at Jardines de Chamana were excellent! They went out of there way to accomodate all of our needs. We had 2 boys, 11/8 yrs old and they made sure they were taken care of. Food was very good at the restaurant and they catered to all of your needs.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Experience!
We were welcomed like family. It felt like we were the only ones there with all the attention we received from the staff, making sure everything was perfect for us. The view is unbelievable too! They have a 3 story balcony that is open to everyone to walk up and see the clouds building on the mountains right in front of you. Breakfast was 4 courses and made by hand, per table, as you drink fresh juice, from fruit that you literally watched them pick off their trees right outside your breakfast area window. They were also very knowledgeable of the town and helped us find the perfect guide to see all the sights in Banos. Do yourself a favor and leave it all up to these guys. You wont regret it.

8/10 Good

Catherine, Seattle,Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this lovely hotel.
We stayed at Jardines de Chamana for 4 nights in July 2015. It's a delightful place with lovely gardens and comfortable rooms. We stayed in a 2 bedroom/2 bath casita. We had lots of warm water and comfortable beds. The best part of this hotel, however, is the staff. They bent over backwards to help us and ensure that we were comfortable. Christian, in particular, was terrific. He called taxis for us, made excursion recommendations, and constantly greeted us with a smile. We would go back just to see him again! Don't miss the breakfast, which is included. It's a wonderful three-course meal.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliest staff ever, big complimentary breakfast, enchanting garden full of bonsais and birds. Cute cat, quiet and super comf beds.
Response from recepcionista on 16 May 2015
Thank you for your comment.It helps us to continue providing a better service to important persons like yourself

6/10 Okay

Hector

Travelled with group
Liked: Cleanliness, staff & service
La hostería esta un poco alejada de todo, sin carro hay que llamar un taxi para todo. Hay pocas opciones de transporte. El.personal es sumamente amable y servicial. La arquitectura del lugar es agradable pero las habitaciones son un poco viejas, son espaciosas.
Stayed 1 night in Dec 2023

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
María
Stayed 1 night in Aug 2023

10/10 Excellent

ALFONSO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones cómodas, muy buen desayuno, personal muy atento y amable
Stayed 2 nights in Aug 2023

10/10 Excellent

Juan Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Buena hosteria, excelente relacion instalacion / precio.
Stayed 1 night in Aug 2023

8/10 Good

Layla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Es un lindo lugar y el personal es muy agradable.
Stayed 1 night in Jun 2023

8/10 Good

Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ue a recomendacion para hospedarse afuera de Baño
La atención del personal y el desayuno destacaron durante mi estadia. Lo habia elegido por su remmendacion de Hotels.com
Stayed 6 nights in Nov 2021

10/10 Excellent

XAVIER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Option
Great Customer Service, Food and Good Location.
Stayed 2 nights in Jul 2021
Response from Diana Bolaños- Departamento de Reservas on 23 Aug 2021
Dear Mr. Xavier, always happy to welcome you again, we are very happy to know that you enjoy your stay, we look forward to seeing you on a next occasion.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La decoración y el servicio personalizado del personal
Stayed 2 nights in Jul 2021
Response from Diana Bolaños- Departamento de Reservas on 13 Jul 2021
Muchas gracias por su buen comentario., trabajamos para siempre servirles a nuestros huéspedes de la mejor manera.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno muy bueno, variado super recomendado, la ubicación fuera de la ciudad con una buena xonexión de wifi.
Stayed 2 nights in Aug 2019
Response from Departamento de Reservas on 20 Aug 2019
Estimado huésped Buenas tardes, gracias por sus comentarios estaremos gustosos de tenerlo nuevamente en esta su casa. Saludos cordiales, Departamento de Reservas

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hermoso lugar muy conectado con la naturaleza, con cómodas y amplias habitaciones y un servicio muy amable.
Stayed 2 nights in Aug 2019
Response from Departamento de Reservas on 19 Aug 2019
Estimado huésped Gracias por su comentario, nos ayuda a seguir adelante. Saludos cordiales, Departamento de Reservas

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien. El desayuno excelente
Stayed 1 night in Aug 2019
Response from Departamento de Reservas on 19 Aug 2019
Estimado huésped Buenos días gracias por sus comentarios, esperamos tenerlo nuevamente por aquí. Atentamente, Departamento de Reservas

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GRAN PARAISO
UN EXCELENTE SERVICIO, COMODIDAD Y PRECIOSO LUGAR MUY RECOMENDADO
Stayed 1 night in Oct 2018

4/10 Poor

Andre

Disliked: Cleanliness, staff & service
Hotel pretensioso e caro, não aceita cartão de crédito, água quente deficiente, uma grande decepção.

10/10 Excellent

Yvon, Rouyn-Noranda , Québec, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vue sur le volcan depuis notre balcon. WOWWWWWWWW!