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Featured image
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool
Outdoor pool
Outdoor pool

Guest reviews

3.9/5 Good
979 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationMudjimba Beach8 min walk
Popular LocationTwin Waters Golf Club14 min walk
AirportMaroochydore, QLD (MCY-Sunshine Coast)11 min drive
Popular LocationMaroochydore Beach22 min drive

Choose dates to view prices

  • Resort Room, Double Room, 2 Double Beds, Garden View

    4/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 4
    More detailsResort Room, Double Room, 2 Double Beds, Garden View
  • Resort Room, Double Room, 2 Double Beds, Lagoon View

    4.4/5 guest room rating

    Room amenities

    • 29 sq m
    • Lagoon view
    • Sleeps 4
    More detailsResort Room, Double Room, 2 Double Beds, Lagoon View
  • Resort Room, Room, 1 Queen Bed, Garden View

    4.2/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 4
    More detailsResort Room, Room, 1 Queen Bed, Garden View
  • Resort Room, Room, 1 Queen Bed, Lagoon View

    3.8/5 guest room rating

    Room amenities

    • 29 sq m
    • Lagoon view
    • Sleeps 4
    More detailsResort Room, Room, 1 Queen Bed, Lagoon View
  • Suite, 1 Bedroom, Garden View

    4.4/5 guest room rating

    Room amenities

    • 52 sq m
    • Sleeps 4
    More detailsSuite, 1 Bedroom, Garden View
  • Resort Room, Room, Multiple Beds, Garden View

    4.8/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 3
    More detailsResort Room, Room, Multiple Beds, Garden View
  • Resort Room, Room, Multiple Beds, Lagoon View

    3.8/5 guest room rating

    Room amenities

    • 29 sq m
    • Lagoon view
    • Sleeps 3
    More detailsResort Room, Room, Multiple Beds, Lagoon View
  • Suite, 1 Bedroom, Lagoon View

    3.6/5 guest room rating

    Room amenities

    • 52 sq m
    • Lagoon view
    • Sleeps 4
    More detailsSuite, 1 Bedroom, Lagoon View
  • Suite, 1 King Bed, Overwater

    5/5 guest room rating

    Room amenities

    • 75 sq m
    • Lagoon view
    • Sleeps 4
    More detailsSuite, 1 King Bed, Overwater
  • Suite, Multiple Beds, View

    Room amenities

    • Lagoon view
    • Sleeps 7
    More detailsSuite, Multiple Beds, View
  • Suite, Multiple Beds, View

    Room amenities

    • Lagoon view
    • Sleeps 7
    More detailsSuite, Multiple Beds, View

About this area

Sunshine Coast

Located in Sunshine Coast, Novotel Sunshine Coast Resort Hotel is connected to the convention centre. While the natural beauty of Mudjimba Beach and Marcoola Beach can be enjoyed by anyone, those looking for an activity can explore Twin Waters Golf Club. SEA LIFE Sunshine Coast and Aussie World are also worth visiting. Discover the area's water adventures with scuba diving and waterskiing nearby, or enjoy the great outdoors with skydiving and rock climbing. Our guests love the hotel's location for the sightseeing.

Visit our Sunshine Coast travel guide
Map
Popular Location

What's nearby

  • Mudjimba Beach - 8 min walk
  • Twin Waters Golf Club - 14 min walk
  • Sunshine Coast Flyboard X-perience - 6 min drive
  • Sunshine Plaza - 17 min drive
  • Maroochydore Beach - 22 min drive

Getting around

  • Palmwoods Station - 20 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 11 min drive

Restaurants

  • Nouveau Restaurant — 1 min walk
  • SOLA — 1 min walk

About this property

Novotel Sunshine Coast Resort Hotel

4-star beach hotel with a full-service spa
Spend the day relaxing on the beach or pampering yourself at Novotel Sunshine Coast Resort Hotel 's full-service spa. All 361 rooms provide conveniences such as fridges and coffee makers, plus room service (during limited hours) and TVs with satellite channels. Hairdryers, phones and ironing boards are among the other amenities that guests will find.
Novotel Sunshine Coast Resort Hotel offers 361 forms of accommodation with coffee/tea makers and a hairdryer. Televisions come with satellite channels and pay-per-view films.

Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 18 holes of golf
  • Arcade/game room
  • Beach volleyball
  • Bike hire
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Sailing
  • Segway hire/tours
  • Hot tub
  • Volleyball

Family friendly

  • Arcade/game room
  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • English

Business services

  • 12 meeting rooms
  • Conference space (12109 square feet)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Cots/infant beds (surcharge)
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Films for purchase
  • Satellite channels
  • TV

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in between 2 PM and 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 48 hours between bookings
The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines and the Safe Travels (WTTC - Global) sanitisation guidelines

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Novotel Twin Waters Resort
Novotel Resort
Novotel Twin Waters

Frequently asked questions

Can I cancel my reservation for free at Novotel Sunshine Coast Resort Hotel and receive a full refund?
Yes, Novotel Sunshine Coast Resort Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Sunshine Coast Resort Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at Novotel Sunshine Coast Resort Hotel ?
Check-in is from 2 PM to 11:30 PM.
What time is check-out at Novotel Sunshine Coast Resort Hotel ?
Checkout is at 10 AM.
Where is this hotel located?
Located in Twin Waters, this beachfront hotel is next to a golf course and within a 15-minute walk of Mudjimba Beach and Twin Waters Golf Club. Marcoola Beach and Maroochydore Beach are also within 9 mi (15 km).

Guest reviews

Overall score and ratings for Novotel Sunshine Coast Resort Hotel

3.9
5 - Excellent
323
4 - Good
397
3 - Okay
156
2 - Mediocre
82
1 - Poor
21
3.9
Cleanliness
4.1
Service and Staff
3.8
Amenities
3.7
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

We only stayed 1 night, we didn't seem to get the room that we were looking at on the website, but we were able to upgrade without too much hassle or expense.

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the location and was a beautiful to walk around. Tvs were difficult to use.

Stayed 1 night in Jun 2020

3/5

  • Disliked: Cleanliness

Stayed 1 night in Mar 2020

3/5

  • Liked: Cleanliness

We wanted to at least postpone our trip due to coronavirus concerns but because we booked through lastminute.com.au instead of the resort itself the hotel couldn't cancel our trip, and Lastminute just didn't pick up their phone for a week and their website was down. So we went, the resort was largely empty and the staff were understandably distracted, we had to go outside for dinner because the main restaurant was closed at night. It is heavily due to circumstances, but our stay was mediocre at best, especially as it seems we paid the full rate and were still asked to pay 10 dollars a night for an appropriate bed for our two year old,despite the resort being advertsied as family friendly.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting

Although the rooms are dated , it’s such a nice setting with beautiful trees and native fauna about . Kangaroos , lizards , birds We really enjoyed it , perfect for families Free use of kayaks I’ll be back

Stayed 2 nights in Mar 2020