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Reviews of El Rancho Dolores Motel at Joshua Tree National Park

2 out of 5
El Rancho Dolores Motel at Joshua Tree National Park
73352 29 Palms Highway, Twentynine Palms, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 362 out of 818 reviews" "
Rating 8 - Good. 295 out of 818 reviews" "
Rating 6 - Okay. 101 out of 818 reviews" "
Rating 4 - Poor. 42 out of 818 reviews" "
Rating 2 - Terrible. 18 out of 818 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice. Always a great experience.
Stayed 1 night in Apr 2024

10/10 Excellent

judy, Lompoc

Travelled with partner
Very small bath. Mirror too low for person six ft. or more. Took too long for hot water; then it stayed for a short time and never returned. No hair dryer. No facial tissues.
Stayed 1 night in May 2024

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Rena

Liked: Cleanliness, staff & service, property conditions & facilities
The property felt clean, safe, and was very large. I would definitely stay here again if I'm ever in the area.
Stayed 1 night in Apr 2024

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Loved it.
Stayed 1 night in Apr 2024
Response from T on 23 Apr 2024
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Fabienne

Stayed 2 nights in Apr 2024

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from T on 23 Apr 2024
Thank you for staying with us.

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Mar 2024
Response from T on 13 Apr 2024
Thank you for staying with us.

10/10 Excellent

Thomas

Stayed 1 night in Apr 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Older motel but very clean and rooms remodeled. Everything worked and owners very hospitable. I will be back.
Stayed 2 nights in Apr 2024
Response from T on 13 Apr 2024
We appreciate the feedback and thank you for staying with us.

6/10 Okay

Joshua

Liked: Staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from T on 4 Apr 2024
Thank you for staying with us.

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
The property is an older motel that has had some updates. Clean, convenient, nice staff. Perfect for my 2 night stay.
Stayed 2 nights in Mar 2024
Response from T on 4 Apr 2024
Thank you for staying with us and we appreciate the feedback.

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Rancho Dolores Motel is my hub when I steal away from L.A. and head to the desert. The rooms are always clean, the pool is open year-round, the fridge keeps food cold, there is plenty of parking. Plus, I am close to all I want -- Joshua Tree National Park, restaurants, sandwich shops, gas stations, a place to worship, plenty of space to stargaze. Management is always quick to help when I have a request and I always get a good night's sleep there. El Rancho Dolores keeps me in comfort and in budget.
Stayed 3 nights in Mar 2024
Response from T on 4 Apr 2024
We are delighted that you chose to stay with us here at EL RANCHO DOLORES near Joshua Tree National Park. We appreciate you taking time out of your busy day to recognize our efforts. Thanks again for our guest, and we hope to see you soon again.

10/10 Excellent

deane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from T on 4 Apr 2024
Thank you for staying with us.

10/10 Excellent

Eva, Anaheim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at this property. We like the old school motel feel, with drive up to your room parking. Large room with kitchenette, comfy bed, we will be back.
Stayed 1 night in Mar 2024
Response from T on 4 Apr 2024
Thank you for being our guest. It's great to know how much you enjoyed your stay with us. It was a pleasure serving you and we look forward to your next visit in the area.

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the North entrance of Joshua Tree National Park. Convinient location and the room has everything what you need.
Stayed 1 night in Mar 2024
Response from T on 30 Mar 2024
Thank you for being our guest, it was a pleasure serving you and we look forward to your next visit with us.

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice front desk help; I had suite with 2 bedrooms and kitchenette. the second bedroom had no furniture except a bedside table and a closet which was hard to get to because there was not much room between bed and wall. Luckily there was a luggage rack that we could pull out of closet. The rooms were clean and recently renovated. Very pleasant stay.
Stayed 2 nights in Mar 2024
Response from T on 30 Mar 2024
We are very delighted that you chose to stay with us at EL Rancho Dolores near Joshua Tree National Park. We appreciate the comments and that you have a pleasant stay. Thank you again, looking forward to seeing in your next trip in the area.

10/10 Excellent

Candice, San Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located to joshua tree, very affordable, clean and comfortable beds. Easy check in, convenient parking.
Stayed 1 night in Mar 2024
Response from T. on 21 Mar 2024
Thank you for staying with us and we appreciate your feedback.

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Motel was well maintained and clean. There were no tissues in the room, and the bathroom is small. It did have a coffee maker, refrigerator/freezer, and micro.
Stayed 1 night in Mar 2024
Response from T on 21 Mar 2024
We thank you for being our guest, we apologize for inconvenience. We appreciate your feedback.

10/10 Excellent

ANNE

Liked: Cleanliness, staff & service, property conditions & facilities
Propery owner very helpful
Stayed 3 nights in Mar 2024
Response from T on 30 Mar 2024
We appreciate your feedback and thank you for staying with us.

6/10 Okay

Stephen

Disliked: Staff & service, amenities
Good location
Stayed 1 night in Mar 2024
Response from T on 21 Mar 2024
Thank you for staying with us.

6/10 Okay

Stephen

Stayed 1 night in Mar 2024
Response from T on 23 Apr 2024
Thank you for staying with us.

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from T on 21 Mar 2024
We appreciate your business and thank you for staying with us.

8/10 Good

Leisa

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from T on 21 Mar 2024
Thank you for staying with us.

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service
Convenient to the park. Helpful staff. Comfy beds, nothing fancy.
Stayed 1 night in Mar 2024
Response from T on 21 Mar 2024
Thank you for staying with us and we appreciate your feedback.

8/10 Good

Gladwyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot for access to the north east entrance to Joshua. However not much to do, not even an ATM, but a few good dining and breakfast places and a good farmers market on Saturday make a good place for Terri or three days on the weekend.
Stayed 3 nights in Feb 2024
Response from T. on 7 Mar 2024
Thank you for staying with us and we appreciate your feedback.

8/10 Good

Dereck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect place to stay and get some rest in between hiking and exploring Twentynine Palms and Joshua Tree. It’s not a five star luxury resort, but it doesn’t claim to be. The staff were extremely friendly and it is centrally located to the Joshua Tree Visitors Center, Oasis of Mara and great hiking and camping spots. We also had a good time at The Far Out bar after a late dinner. We’ll be back.
Stayed 1 night in Feb 2024
Response from T. on 7 Mar 2024
Thank you for staying with us and appreciate your feedback.

10/10 Excellent

kristen, Joshua Tree

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant
Stayed 3 nights in Feb 2024
Response from ken on 19 Feb 2024
We appreciate your feedback.

8/10 Good

Staci

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from ken on 19 Feb 2024
Thank you for staying with us.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area is great! But the water isn’t heated. Sometimes the shower water temperature fluctuates. Overall though, the experience and personelle are wonderful!
Stayed 1 night in Feb 2024
Response from ken on 19 Feb 2024
Thank you for staying and we appreciate your feedback, we apologize for the water situation.

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Furnishings in good condition. Bed too soft for me, but I never expect a decent mattress when I travel. Next to busy road. Get a unit in the back. No carpet which is a major plus. Bathroom dated, but functional. Overall, when I come to town, I'll stay here.
Stayed 3 nights in Jan 2024
Response from ken on 19 Feb 2024
We appreciate your feedback and thank you for staying with us.

6/10 Okay

Iran

Travelled with family and small children
Liked: Cleanliness, staff & service
Good for a night rest after a long day at Joshua Tree National Park.
Stayed 1 night in Jan 2024
Response from ken on 29 Jan 2024
Thank you for staying with us.

4/10 Poor

Tony

Liked: Staff & service
Stayed 2 nights in Jan 2024
Response from ken on 26 Jan 2024
Thank you for staying with us.

10/10 Excellent

Gloria E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Overall was very nice. Great service. Enjoyed our stay.
Stayed 1 night in Jan 2024
Response from ken on 26 Jan 2024
Thank you for staying with us and we appreciate your feedback, thank you for letting us know that you enjoyed your stay.

10/10 Excellent

Zachary

Stayed 1 night in Jan 2024
Response from ken on 26 Jan 2024
Thank you for staying with us.

2/10 Terrible

Derek

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from ken on 26 Jan 2024
Thank you for staying with us.

10/10 Excellent

Michele

Stayed 1 night in Jan 2024
Response from ken on 14 Jan 2024
Thank you for staying with us.

10/10 Excellent

Janel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from ken on 14 Jan 2024
Thank you for staying with us.

8/10 Good

Veronica, Torrance

Travelled with group
Liked: Staff & service, amenities
The rooms are very quiet. I didn't hear the neighbor at all, except when he opened his door and his tv was loud. We had a room next to one of the carports. I really liked that the carports are extra long to keep your car shaded, which would be useful in the summer. We stayed in December so that wasn't an issue for us.
Stayed 2 nights in Dec 2023
Response from ken on 14 Jan 2024
Thank you for staying with us and we appreciate the feedback, we apologize for the inconvenience.

10/10 Excellent

Rajeev, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from ken on 14 Jan 2024
Thank you for staying with us.

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice older style motel. Within walking distance of the town and a very short drive to Joshua NP.
Stayed 1 night in Dec 2023
Response from ken on 14 Jan 2024
Thank you for staying with is and we appreciate the feedback.

4/10 Poor

Ruby

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2023
Response from ken on 14 Jan 2024
Thank you.

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice place to stay that isn't your typical chain motel. Had to stay in town for work and its located near restaurants. The staff was super nice and the wifi was fast. For the price that I stayed, it was a lot better than I expected.
Stayed 4 nights in Dec 2023
Response from ken on 14 Jan 2024
Thank you for being our guest, we appreciate the feedback and hope to see you on next trip in the area.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful motel! Owner is very friendly, rooms and property were very clean. Highly recommend
Stayed 1 night in Dec 2023
Response from ken on 14 Jan 2024
Thank you for staying with us and we appreciate the feedback.

10/10 Excellent

Michael

Response from ken on 19 Feb 2024
Thank you being our guest here at EL Rancho Dolores.

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Dec 2023
Response from ken on 26 Jan 2024
Thank you for staying with us and we appreciate your feedback.

10/10 Excellent

GILTAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from ken on 26 Jan 2024
Thank you for staying with us.

10/10 Excellent

Florence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, great location, very spacious Will definitely recommend to friends and family :)
Stayed 1 night in Dec 2023
Response from ken on 26 Jan 2024
We appreciate your feedback and thank you for staying with us.