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"Check in was a little protracted. I didn’t think I needed a detailed explanation of how to find things on the property using the map. Turns out I did as the map is somewhat confusing. Rooms are lovely, amenities for bath and different types of pillow options were a treat. My room came with “butler service” which is really nothin different than you’d get from any nicer hotel…turn down service etc. I was very disappointed that my room choice didn’t allow for the in room chef and breakfast did not come with my stay."

"Room nice and staff nice "

"The bathroom has a lot of old and fungus."

"Excellent "

"Loved staying here! People/staff are all so friendly and attentive. Delfi and Ayu helped with our smooth checkin/out. The food and service was 10/10 and the property as whole was amazing. Great gym and spa! Great location. Will stay here again! "

"Excellent villa stay. Fantastic staff, great location "

"Our stay at this hotel was nothing short of exceptional. From arrival to departure, the service was seamless—warm, intuitive, and consistently attentive. The team anticipated our needs effortlessly, and nothing ever felt too much trouble. While the buffet breakfast was of a good standard, the true highlight was the Friday barbecue dinner at Fire—an outstanding culinary experience. The attention to detail, atmosphere, and genuine hospitality made the evening truly memorable. Our room was beautifully appointed, offering a breathtaking ocean view. Every element, from the layout to the amenities, was thoughtfully curated to ensure comfort and relaxation. A special mention to Kadek (apologies if the spelling is not exact), a member of the management team, whose professionalism and gracious presence elevated our experience even further. An impeccable stay—refined, memorable, and thoroughly deserving of the highest recommendation."

"Absolutely wonderful, many steps."

"good relaxing atmosphere."