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"The outdoor onsen is small"

"Perfect location. Helpful and kind staff. Facilities were great."

"Very clean and spacious room, staff very polite, buffet was great for morning and evening and the lounge was very nice."

"Very nice hotel for a restful night. Fantastic breakfast and nice ambience overall."

"I have left my wallet in the room safe"

"We took a junior suite as that was the only room with two beds available. It was big, had two double beds, and a sofa, plus a massage chair - much welcomed after a day's walking. Decor was dated but well maintained and functional. Only oddity was that there was no safety box in the room. Room was clean, staff - both front deskers and housekeeping were efficient and friendly. Ah yes, we could have additional pillows, and the choice between simmons and tempur. it was nice to sleep with four pillows for each of us. Don't know about breakfast as we didn't book that. "

"Perfect for a solo visit to Nagano, right across from the station, a good view, all the amenities you need, and a great price"

"This was our favorite hotel during our trip. Everything was outstanding from rooms to location to the amazing breakfast they offer. It is one of my all time favorite hotels I have stayed at. "

"Clean and good hotel."