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"The private pool and outside area for each Chato Suite is like having a private, gorgeous backyard sanctuary."

"Staff was so friendly. Room was comfortable and spacious. Beautiful volcano views. Fun activities for the kids. "

"Excellent service, the staff is as kind as they can be. The restaurant can improve, breakfast is great, but lunch and dinner not so good"

"The rooms were basic and some bugs got in although we were careful, but the rooms were clean at least. The staff was wonderful. We enjoyed a New Year’s Eve dinner in the restaurant and had the free breakfast one day, it had a nice variety of options. The highlight was the hot springs area. It had a great vibe, very cool with lights and a swim up bar. The grounds were also gorgeous with the vegetation and we saw a few birds walking around too. I would stay again!"

"I loved this property. The free guided walks are amazing. I saw sleeping frogs and humming birds and learned so much about the plant life and also the history of the lodge. Edward was a great guide! The breakfast was tasty and the room was immaculate. My kids appreciated the pool. I just loved walking the grounds and the view from the restaurant. Fantastic place and would recommend a stay here."

"Excellent "

"Overall, a great property with a great experience for families, but the front desk staff are not trained to handle a large volume of tourists so plan accordingly. I would suggest a minimum of 3 nights for good experience of the resort. "

"Great shower, hot and strong pressure. The view from the room balcony is gorgeous and they have a great selection of food at breakfast, even for vegetarians like me. "

"Outstanding hotel in stunning location; very comfortable room (suite upper deluxe) with incredible view on Arenal volcano. staff were very friendly and helpful. luxury hotel but without pretense. magical grounds and surroundings "