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"This place was absolutely lovely. The grounds were wonderful. The views were fantastic. The place was clean and well kept. We also enjoyed the cocktails and good food. We highly recommend."

"The place was amazing. The service was excellent. And we got to see a sloth on the premises."

"The room was large and very comfortable for our group of four (two adults and two teenagers). We especially enjoyed the private thermal pool, which was an awesome addition. However, we did notice that some of the fixtures in the room are a bit dated, particularly the toilet. Updating these elements would significantly improve the overall experience. Thermal pools were nice and spacious"

"The private pool and outside area for each Chato Suite is like having a private, gorgeous backyard sanctuary."

"Staff was so friendly. Room was comfortable and spacious. Beautiful volcano views. Fun activities for the kids. "

"Excellent service, the staff is as kind as they can be. The restaurant can improve, breakfast is great, but lunch and dinner not so good"

"I loved this property. The free guided walks are amazing. I saw sleeping frogs and humming birds and learned so much about the plant life and also the history of the lodge. Edward was a great guide! The breakfast was tasty and the room was immaculate. My kids appreciated the pool. I just loved walking the grounds and the view from the restaurant. Fantastic place and would recommend a stay here."

"Excellent "

"Overall, a great property with a great experience for families, but the front desk staff are not trained to handle a large volume of tourists so plan accordingly. I would suggest a minimum of 3 nights for good experience of the resort. "