Superior Twin Room, Kitchen | Living area
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Reviews of Enter City Apartment Hotel

3 out of 5
Enter City Apartment Hotel
Gronnegata 48, Tromsø

Reviews

8.4

Very good

Rating 10 - Excellent. 396 out of 1000 reviews" "
Rating 8 - Good. 453 out of 1000 reviews" "
Rating 6 - Okay. 110 out of 1000 reviews" "
Rating 4 - Poor. 29 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Solo traveler. My stay was great. The room was small but it had everything I needed. The bed was so comfortable just perfect. The location was in the middle of everything. Ideal. I walked everywhere. So happy I chose this place for my four days in Tromso.
Stayed 4 nights in Mar 2024
Response from Enter City Apartment Hotel on 21 Mar 2024
Dear Claudia, thank you so much for your positive feedback and high score. That means the world to us that you had a great stay at our hotel. It was a pleasure to welcome you here. Thank you for choosing Enter Tromsø and hope to see you soon. Best regards, Enter City Apartment Hotel

10/10 Excellent

Prajakta, Stuttgart

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was as described in the property description. It had fully reported kitchen. The room and hotel both are kept clean. The location is quite central to both supermarkets and tourist meeting points. The staff at reception are welcoming and friendly.
Stayed 5 nights in Mar 2024
Response from Enter City Apartment Hotel on 12 Mar 2024
Dear Prajakta, thank you for your feedback and high score. We are glad to see you had a great stay at our hotel. Thank you for choosing Enter Tromsø and hope to see you soon. Best regards, Enter City Apartment Hotel

6/10 Okay

Rahul

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
This property should be rate 2 or 3 stars.........rooms were extremely small (even though I got the room for 3 people), bathroom was the smallest I had seen...no amenities in the bathroom....no breakfast (they sent to a different hotel that is 10 minutes walk and has a below average breakfast for an expensive amount). Location of the hotel was good.
Stayed 2 nights in Mar 2024
Response from Enter City Apartment Hotel on 11 Mar 2024
Dear Rahul, thank you for your feedback, that helps us to improve our services for the future. We don't have breakfast at our hotel because all our rooms have a small kitchen. There is no information that we provide breakfast. Thank you for choosing our hotel. Best regards, Enter City Apartment Hotel

6/10 Okay

richard

Stayed 3 nights in Feb 2024
Response from Enter City Apartment Hotel on 19 Feb 2024
Dear Richard, thank you for your feedback and thank you for choosing Enter Tromsø. Hope to see you in the near future. Best regards, Enter City Apartment Hotel

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Enter City, from the front desk (Nasrin and Karolina) to the cleaning team (Maria) were incredibly welcoming. and I'm a little astonished that this facility has not received the highest marks possible. I got stranded in Tromso due to the Lufthansa strike, and so had to stay at the hotel twice (once at the last minute), and the second room was even more spacious and well appointed with a terrific view of the mountains. When I come back to Tromso with my family or university students, I will look no further than Enter City. Some of the hotels can feel quite sterile, but this place makes you feel right at home. I stayed at a few places while I was in the area, and this hands down, ranks as the best. I can't say enough great things about the staff, too!
Stayed 7 nights in Jan 2024
Response from Enter City Apartment Hotel on 19 Feb 2024
Dear Karen, thank you for your positive feedback and high score. We are thrilled that you had a fantastic stay at our hotel and that our staff did a good job hosting you. It was a pleasure to welcome you here. Best regards, Enter City Apartment Hotel

8/10 Good

Rupa

Stayed 4 nights in Jan 2024
Response from Enter City Apartment Hotel on 19 Feb 2024
Dear Rupa, thank you for your feedback. We are happy to see that you enjoyed your stay at our hotel. It was a pleasure to welcome you here. Best regards, Enter City Apartment Hotel

10/10 Excellent

lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lots of space in the room and a very friendly staff. Very walkable to everything downtown. It was also nice to have a key card access to not only our floor, but the entrance to the hotel as well. Only complaint is that there's only one mirror in the bathroom, so multiple women will struggle a bit.
Stayed 2 nights in Dec 2023
Response from Enter City Hotel on 14 Dec 2023
Dear Lauren, thank you so much for your positive feedback and high score. That means the world to us that you had a great stay at our hotel. It was a pleasure to welcome you here. Thank you for choosing Enter Tromsø and hope to see you soon. Best regards, Enter City Hotel

10/10 Excellent

Leszek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Enter City Hotel on 29 Nov 2023
Dear Leszek, thank you so much for your positive feedback and high score. That means the world to us that you had a fantastic stay at our hotel. It was a pleasure to welcome you here. Thank you for choosing Enter Tromsø and hope to see you soon. Pozdrawiamy, Enter City Hote

10/10 Excellent

Theresa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable. It was also nice to have a laundry room available for guests. Staff was very accomodating and polite. The hotel was convenient for shopping, a mall was about a five minute walk, along with a variety of eating places and supermarkets. We felt very safe too.
Stayed 7 nights in Oct 2023
Response from Enter City Hotel on 2 Nov 2023
Dear Theresa, thank you so much for your positive feedback and high score. That means the world to us that you had a fantastic stay at our hotel. It was a pleasure to welcome you here. Thank you for choosing Enter Tromsø and hope to see you soon. Best regards, Enter City Hote

8/10 Good

Liina

Stayed 1 night in Oct 2023
Response from Enter City Hotel on 23 Oct 2023
Dear Liina, thank you for your feedback and thank you for choosing Enter Tromsø. Hope to see you in the near future. Best regards, Enter City Hotel

10/10 Excellent

Samiullah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Enter City Hotel on 20 Oct 2023
Dear Samiullah, thank you for your feedback and high score. We are glad to see you had a fantastic stay at our hotel. Thank you for choosing Enter Tromsø and hope to see you soon. Best regards, Enter City Hotel

10/10 Excellent

SENTHILVEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good amenities and friendly hotel officials. Excellent location
Stayed 4 nights in Oct 2023
Response from Enter City Hotel on 16 Oct 2023
Dear SENTHILVEL, thank you so much for your positive feedback and high score. That means the world to us that you had a great stay at our hotel. It was a pleasure to welcome you here. Thank you for choosing Enter Tromsø and hope to see you soon. Best regards, Enter City Hotel

10/10 Excellent

Jan-Ivar

Stayed 2 nights in Oct 2023
Response from Enter City Hotel on 10 Oct 2023
Dear Jan-Ivar, thank you for your feedback and high score. We are glad to see you had a great stay at our hotel. Thank you for choosing Enter Tromsø and hope to see you soon. Best regards, Enter City Hotel

8/10 Good

Benjamin, Victorville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slight inconvenience for late check in at sister hotel, Viking. Found one bedside light out. Would have liked to use the hdmi port behind tv but it was not accessible. Window shades had to be always closed for privacy. Other guests noise occurred at 4am Sunday morning. We were still up anyways from a Northern Lights Tour that ended after midnight. Tourist center, tours meeting spot, restaurants and church all within walking distance. Kitchen facility, microwave and fridge were convenient. They were kind to hold our luggage after checkout while we had lunch nearby and before our trip back to the airport. Overall, our family would stay here again.
Stayed 3 nights in Oct 2023
Response from Enter City Hotel on 9 Oct 2023
Dear Benjamin, thank you for your feedback, that helps us to improve our services for the future. Unfortunately, booking a room in a central location with easy access to all museums, tours, stores, and restaurants means there will be buildings around, especially in the heart of Tromsø. But we are glad to hear you enjoyed your stay with us and will stay here again. Best regards, Enter City Hotel

10/10 Excellent

Silje

Stayed 1 night in Oct 2023
Response from Enter City Hotel on 9 Oct 2023
Dear Silje, thank you for your feedback and high score. We are glad to see you had a fantastic stay at our hotel. Thank you for choosing Enter Tromsø and hope to see you soon. Best regards, Enter City Hotel

10/10 Excellent

Wenche

Stayed 1 night in Oct 2023
Response from Enter City Hotel on 6 Oct 2023
Dear Wenche, thank you so much for another 10 :) We are glad to hear you had a great time again and looking forward to your next stay! Best regards, Enter City Hotel

6/10 Okay

Odd-Erik

Stayed 1 night in Sep 2023
Response from Enter City Hotel on 21 Sept 2023
Dear Odd-Erik, thank you for your feedback and thank you for choosing Enter Tromsø. Hope to see you in the near future. Best regards, Enter City Hotel

10/10 Excellent

Tom Erik

Stayed 1 night in Sep 2023
Response from Enter City Hotel on 20 Sept 2023
Dear Tom Erik, thank you for your feedback and high score. We are glad to see you had a great stay at our hotel. Thank you for choosing Enter Tromsø and hope to see you soon. Best regards, Enter City Hotel

10/10 Excellent

Suellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay and our thanks to the very helpful reception staff.
Stayed 2 nights in Aug 2023
Response from Enter City Hotel on 28 Aug 2023
Dear Suellen, thank you for your feedback and high score. We are glad to see you had a great stay at our hotel. Thank you for choosing Enter Tromsø and hope to see you soon. Best regards, Enter City Hotel

10/10 Excellent

Trond

Stayed 3 nights in Jul 2023
Response from Enter City Hotel on 25 Jul 2023
Dear Trond, thank you so much for your feedback and high score! It's fantastic to hear you had a great stay at our hotel. It was a pleasure to welcome you. Thank you for choosing Enter Tromsø and hope to see you soon. Best regards, Enter City Hotel

10/10 Excellent

Margareth

Stayed 1 night in Jun 2023
Response from Enter City Hotel on 23 Jun 2023
Dear Margareth, thank you for your feedback and high score. We are glad to see you had a great stay at our hotel. Thank you for choosing Enter Tromsø and hope to see you soon. Best regards, Enter City Hotel

10/10 Excellent

Charlotte

Stayed 1 night in Jun 2023
Response from Enter City Hotel on 20 Jun 2023
Dear Charlotte, Thank you so much for that high score. It means the world to us that you had a nice stay at our hotel. Thank you for choosing Enter Tromsø and hope to see you in nearest future. Best regards, Enter City Hotel

10/10 Excellent

Anne-lise

Stayed 2 nights in Jun 2023
Response from Enter City Hotel on 18 Jun 2023
Dear Anne-lise, thank you for your feedback and thank you for choosing Enter Tromsø. Hope to see you in nearest future. Best regards, Enter City Hotel

10/10 Excellent

Lai Chee On

Stayed 1 night in Jun 2023
Response from Reception on 10 Jul 2023
Dear Lai, thank you for taking the time to leave us a review. Your feedback is extremely valuable to us and helps us improve our service. We are thrilled that you enjoyed your stay at our hotel and hope to see you in the near future. Best regards, Enter City Hotel.

8/10 Good

Øivind

Stayed 1 night in Jun 2023
Response from Enter City Tromsø on 13 Jun 2023
Dear Øivind, thank you for your feedback and thank you for choosing Enter Tromsø. Hope to see you in nearest future. Best regards, Enter City Hotel

8/10 Good

Wenche

Stayed 1 night in Jun 2023
Response from Enter City Tromsø on 13 Jun 2023
Dear Wenche, thank you for your feedback and thank you for choosing Enter Tromsø. Hope to see you in nearest future. Best regards, Enter City Hotel

10/10 Excellent

Robert

Stayed 1 night in May 2023
Response from Enter City Tromsø on 5 Jun 2023
Dear Robert, thank you for your feedback and high score. We are glad to see you had a great stay at our hotel. Thank you for choosing Enter Tromsø and hope to see you soon. Best regards, Enter City Hotel

10/10 Excellent

Tor Eilif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Enter City Tromsø on 1 Jun 2023
Dear Tor, Thank you so much for that high score. It means the world to us that you had a nice stay at our hotel. Thank you for choosing Enter Tromsø and hope to see you in nearest future. Best regards, Enter City Hotel

10/10 Excellent

KIN HO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean and tidy. Room size is good enough. Location is convenient.
Stayed 10 nights in May 2023
Response from Enter City Tromsø on 26 May 2023
Dear Kin Ho, thank you for your feedback and high score. We are glad to see you had a great stay at our hotel. Thank you for choosing Enter Tromsø and hope to see you soon. Best regards, Enter City Hotel

8/10 Good

Ursula Cecilie Friis

Stayed 3 nights in Apr 2023
Response from Enter City Tromsø on 1 May 2023
Dear Ursula, thank you for your feedback and thank you for choosing Enter Tromsø. Hope to see you in nearest future. Best regards, Enter City Hotel

10/10 Excellent

Rosita

Stayed 1 night in Apr 2023
Response from Enter City Tromsø on 17 Apr 2023
Dear Rosita, thank you for your feedback and high score. We are glad to see you had a great stay at our hotel. Thank you for choosing Enter Tromsø and hope to see you soon. Best regards, Enter City Hotel

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and convenient to stay in Tromso.
I stayed for five nights and it was very pleasant. My staff are very friendly and helpful. The location of the apartment-hotel is excellent and very secure. Everything (supermarkets, restaurants, tour activities) is within walking distance and quite convenient. The Airport Express bus stops half a block away. It costs 125 krone or 11.5 US dollars one way. My hotel room was efficient and had a kitchen if you want to cook and save money. It was snowing throughout my stay and the city view from my hotel window was a winter wonderland. I must say I highly recommend this hotel and will stay there again when in Tromso.
Stayed 5 nights in Mar 2023
Response from Enter City Tromsø on 6 Apr 2023
Dear Anthony, That was so nice to read! Thank you for this lovely feedback and high score. It means the world to us that you had a wonderful time at our hotel! It was a pleasure to welcome you :) Thank you for choosing Enter Tromsø and hope to see you soon! Best regards, Enter City Hotel

10/10 Excellent

Izabela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay at Enter City. The hotel is close to everything you need in Tromso, including restaurants, bus, and shops. They also have discounts through some of the restaurants in the area. My room was spacious and I really appreciated having the laundry facility on site. Eva and Alvin went above and beyond to make my stay a pleasant one, with great tips and made me feel very welcome - they were super helpful and kind. I also did a snowshoe tour through a vendor they recommend (with discount) and it was also fabulous.
Response from Enter City Tromsø on 6 Apr 2023
Dear Izabela, Thank you so much for your feedback and high score! We are glad to hear you had a great time at our hotel and that our staff did an excellent work welcoming you :) It was a pleasure to meet you! Thank you for choosing Enter Tromsø and hope to see you in nearest future. Best regards, Entyer City Hotel

8/10 Good

Siv

Stayed 1 night in Mar 2023
Response from Enter City Tromsø on 3 Apr 2023
Dear Siv, thank you for your feedback and thank you for choosing Enter Tromsø. Hope to see you in nearest future. Best regards, Enter City Hotel

10/10 Excellent

Smrutirekha

Stayed 2 nights in Mar 2023
Response from Enter City Tromsø on 29 Mar 2023
Dear Smrutirekha thank you for your feedback and high score. We are glad to see you had a great stay at our hotel. Thank you for choosing Enter Tromsø and hope to see you soon. Best regards, Enter City Hotel

10/10 Excellent

Kjetil

Stayed 2 nights in Mar 2023
Response from Enter City Tromsø on 28 Mar 2023
Dear Kjetil, thank you so much for your high score and for choosing our hotel! Hope to see you in nearest future! Best regards, Enter City Hotel

8/10 Good

Mallory

Stayed 1 night in Mar 2023
Response from Enter City Tromsø on 17 Apr 2023
Dear Mallory, thank you for your feedback and thank you for choosing Enter Tromsø. Hope to see you in nearest future. Best regards, Enter City Hotel

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay
Stayed 1 night in Mar 2023
Response from Enter City Tromsø on 28 Mar 2023
Dear Ebony, thank you for your high score. We are glad you enjoyed your stay at our hotel. Best regards, Enter City Hotel

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the reception was very helpful and welcoming. The room was clean and had all you needed for a comfortable stay. Location good could walk to Main Street where there was shops and restaurants.
Stayed 1 night in Mar 2023
Response from Enter City Tromsø on 14 Mar 2023
Dear Natalie,Thank you so much for choosing us and reviewing us. We are super glad to know that you have enjoyed your stay with us.We would love to have you back if you ever visit Tromsø again.Wish you all the best

10/10 Excellent

Teppei

Stayed 3 nights in Mar 2023
Response from Enter City Tromsø on 7 Mar 2023
Dear Teppei,Thank you for staying with us and for reviewing us. We are really glad to know that you have enjoyed your stay at City Hotel and we hope to welcome you anytime soon :)Kind regards

10/10 Excellent

Else-Marie

Stayed 1 night in Feb 2023
Response from Enter City Tromsø on 7 Mar 2023
Dear Else-Marie,Thanks for staying with us and for reviewing us. We are really glad to know that you've enjoyed your stay with us.We hope to welcome you anytime soon!Regards,

8/10 Good

S a f howl

Stayed 1 night in Feb 2023
Response from Enter City Tromsø on 7 Mar 2023
Dear Sue,Thanks for staying with us and for reviewing us. We hope to welcome you anytime soon!Regards,

10/10 Excellent

Espen

Stayed 1 night in Feb 2023
Response from Enter City Tromsø on 2 Mar 2023
Dear Espen,Thanks for choosing us and for your review!We are super glad to know that you enjoyed your stay with us :)We hope to welcome you back anytime soon.Kind regards

10/10 Excellent

Cornelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren zu dritt. Ein tolles grosszügiges Appartement in guter zentraler Lage. Wurde immer wieder buchen!
Stayed 3 nights in Feb 2023
Response from Enter City Tromsø on 27 Feb 2023
Dear Cornelia,Thanks for choosing us and for reviewing us!We are super happy to know that you enjoyed your overall stay and we are looking forward to welcoming you again!Kind regards

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, value for money option in Tromso
The Enter City Hotel was our base for our 3 wonderful days in Tromso. It offered value for money and the room was a decent size and comfortable and was handy for places to eat (Egon & Casa Inferno) and the centre of Tromso. The staff were very helpful and supermarket only a minute away
Stayed 3 nights in Feb 2023
Response from Enter City Tromsø on 17 Feb 2023
Dear Mark Thank you so much for your nice words.We work hard to improve our service and its always a pleasure to see the results.We will be happy to welcome you again and we wish you the best for 2023!Have a wonderful day!

10/10 Excellent

Madelen

Stayed 2 nights in Feb 2023
Response from Enter City Tromsø on 20 Feb 2023
Dear Madelen,We are really glad that you have enjoyed your stay at Enter City Tromsø. We hope to welcome you back anytime soon :)Best wishes,

8/10 Good

Jacob

Stayed 4 nights in Feb 2023
Response from Enter City Tromsø on 17 Feb 2023
Deas JacobThank you very much for your feedback and we would be happy if could know what more we can do to make your experience perfect the next time.Have a wonderful day!

8/10 Good

Frode Fossum

Stayed 1 night in Feb 2023
Response from Enter City Tromsø on 14 Feb 2023
Dear Frode,Thanks for choosing us. We are really glad to know that you enjoyed your stay.We hope to welcome you back anytime soon!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great view, quite room and great staff.
Stayed 7 nights in Feb 2023
Response from Enter City Tromsø on 14 Feb 2023
Dear Michael,Thanks for staying with us and for reviewing us!We are really glad to know that you enjoyed your overall stay and we would love you have you back if you ever visit Tromsø.Kind regards,

10/10 Excellent

John

Stayed 1 night in Feb 2023
Response from Enter City Tromsø on 14 Feb 2023
Dear John,Thanks for choosing us. We are really glad to know that you enjoyed your stay.We hope to welcome you back anytime soon!