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Madison Plaza Townsville

4.0 star property
Staff at Madison Plaza Townsville stand ready to help travelers throughout their stay, with convenient amenities including luggage storage and laundry facilities

Choose dates to view prices

Located near Castle Hill, Madison Plaza Townsville welcomes travelers with attentive service and practical amenities. Guests connect using in-room WiFi, store luggage upon arrival, and access rooms via elevator. A vending machine and laundry facilities add extra convenience.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • 24/7 front desk
The current price is NZ$199
includes taxes & fees
25 Mar - 26 Mar

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Business Room (Shower over Bath)

Business Room (Shower over Bath)

Business Room (Shower over Bath)

8.2 out of 10
Very good
(45 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Studio Suite, 1 King Bed

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Family Suite

1 bedroom, desk, iron/ironing board, free WiFi

Executive Family Suite

  • Sleeps 4

View all photos for Executive Studio Suite, 1 King Bed

1 bedroom, desk, iron/ironing board, free WiFi

Executive Studio Suite, 1 King Bed

  • Sleeps 2

View all photos for Business Room (Shower over Bath)

1 bedroom, desk, iron/ironing board, free WiFi

Business Room (Shower over Bath)

  • Sleeps 2

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Executive Family Suite

7.0 out of 10
Good
(19 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Executive Queen Room

7.2 out of 10
Good
(66 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Executive Twin Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Queen Room

Bathroom amenities

Executive Queen Room

  • Sleeps 2

View all photos for Executive Twin Room

Bathroom amenities

Executive Twin Room

  • Sleeps 3

Double Standard

  • Sleeps 2
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About the area

Located in Townsville, Madison Plaza Townsville is connected to a shopping centre. Catholic Diocese of Townsville and Mount Stuart are notable landmarks, and the area's natural beauty can be seen at Castle Hill and Queens Gardens. Looking to enjoy an event or a match while in town? See what's going on at Townsville Entertainment & Convention Centre. Visit our Townsville travel guide
Map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810

What's nearby

  • Castle Hill which includes landscape views, tranquil scenes and a small town or village
    Castle Hill
    5 min walk - 0.5 km
  • Queens Gardens showing a garden and forest scenes
    Queens Gardens
    11 min walk - 1.0 km
  • North Queensland Stadium in Railway Estate a suburb of Townsville, Queensland, Australia.
    Queensland Country Bank Stadium
    11 min walk - 1.0 km
  • The Strand which includes a garden and tropical scenes as well as a small group of people
    The Strand Beach
    15 min walk - 1.3 km
  • Magnetic Island Ferry Terminal which includes a bay or harbour, cruising and general coastal views
    Magnetic Island Ferry Terminal
    18 min walk - 1.6 km

Getting around

  • Townsville Station
    2 min drive
  • Townsville, QLD (TSV)
    7 min drive

Restaurants

  • A Touch of Salt
    3 min walk
  • Pedlar Project
    4 min walk
  • Cafe Spuntino
    4 min walk
  • City Lane
    2 min walk
  • City Life Cafe
    2 min walk

About this property

Madison Plaza Townsville

Upscale hotel near Catholic Diocese of Townsville
Located close to Queens Gardens and Castle Hill, Madison Plaza Townsville provides laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • A 24-hour front desk, a vending machine and a banquet hall
  • Smoke-free property, luggage storage and a TV in reception
  • Guest reviews give top marks for the helpful staff
Room features
All 93 rooms offer comforts such as air conditioning, in addition to amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Mini fridges and irons/ironing boards
  • LCD TVs with premium channels and DVD players
  • Housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Frequently asked questions

Is Madison Plaza Townsville pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Madison Plaza Townsville?

As of 24 Mar 2026, prices found for a 1-night stay for 2 adults at Madison Plaza Townsville on 25 Mar 2026 start from NZ$199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Madison Plaza Townsville?

This property doesn't offer parking.

What time is check-in at Madison Plaza Townsville?

Check-in start time: 2:00 PM; check-in end time: 12:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Madison Plaza Townsville?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Madison Plaza Townsville located?

Located in the heart of Townsville, this hotel is within a 10-minute walk of Catholic Diocese of Townsville and Castle Hill. Queens Gardens and Townsville Entertainment & Convention Centre are also within 1 mi (2 km). Townsville Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Madison Plaza Townsville Reviews

7.2

Good

7.2

Cleanliness

6.6

Amenities

7.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 292 out of 1001 reviews
Rating 8 - Good. 289 out of 1001 reviews
Rating 6 - Okay. 181 out of 1001 reviews
Rating 4 - Poor. 119 out of 1001 reviews
Rating 2 - Terrible. 120 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, excellent location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

JUNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This great hotel adjoins the City Arcade, with Woolworths, a chemist, hairdresser, bottleshop and other shops. Very close to everything in the city centre. The temperaturewas kept perfect by the airconditioner. Lovely rooms. Friendly staff. Very clean. Comfortable beds. Slept the best in ages.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and lovely city centre room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room very friendly staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Suk

Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff was kind
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Satunya

Liked: Cleanliness, amenities
Good service next to Woolly and kind people
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, amenities
Friendly staff, and the room was clean and cool.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wycliff

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, I was able to book a room last minute check in early. Ver comfortable and clean room for the price. Very convenient location close to woollies and restaurants. Will visit again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Keara

Liked: Cleanliness, staff & service, amenities
Clean room. Excellent staff and very helpful
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities
While the building is a bit dated, my room was very clean, the location is brilliant and inexpensive. The best part was the staff, they were all so friendly whilst providing a professional service.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Rose

Disliked: Amenities, property conditions & facilities
Parking non existent, my fault upon not looking into it at booking. Room was average. Fridge not on so hot at arrival. Bathroom had a big open dusty vent. Bed was comfortable. Hopefully they are renovating the rooms as dated and obviously a construction site with the banging in the morning and plaster remnants everywhere. Staff were pleasant enough though I wouldn’t stay again as location was nothing special either.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Clean and Friendly
Stayed 3 nights in Nov 2025
Verified

2/10 Terrible

THOMAS

Advertised with limited parking and there was no parking at all except for the &15 a night out in the open up the road. Receptions was good and she stated that she would authorise for you people at Expedia to give us a refund .
Stayed 1 night in Jan 2026
Verified

8/10 Good

Shannon

Liked: Staff & service
Great location, rooms were a bit worn and small but the bed is fantastic
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Karen

Disliked: Cleanliness, amenities, property conditions & facilities
Good location
Fridge was unstable so everytime you open it things fell forward.
Chairs and stools covered in stains
Black dirt around switched
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room
Stayed 1 night in Oct 2025
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service
Friendly staff. 24 hour reception.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jason Scott

Liked: Cleanliness, staff & service
Older style property in a convenient location. Staff were friendly.
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Jaedyn

Disliked: Cleanliness, amenities
Check in process was good and easy. Cleanliness was sub-par. Used plasters on the floor and room didn't look vaccumed.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Mark

Good location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The staff that were on night shift, Saturday 29th. Were the most patient, calm and professional, when it came to dealing with a "Messy" lady, that refused to leave the room. You both handled that way better then i could have. Good job! :)
Stayed 0 nights in Nov 2025
Verified

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast available..
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Courtney

Liked: Staff & service
The area was convenient and central, room was good and great in size, check in was easy and the receptionist was friendly and welcoming.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Julie anne

Liked: Cleanliness, staff & service, property conditions & facilities
Madison plaza is in the city hub so it is convenient to all forms of transport. The staff go above and beyond to help with any enquiries you have. The only down side is no microwave. However alot of restraunts within walking distance from Madison plaza.
Stayed 1 night in Oct 2025