The Robert Towns

Property class: 4

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Located close to Queens Gardens and Castle Hill, The Robert Towns provides laundry facilities. Stay connected with free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for 1 Bedroom Apartment (No Pets)

A modern living room with a glass-top coffee table, black leather sofa, and a flat-screen TV mounted on the wall.

1 Bedroom Apartment (No Pets)

7.6 out of 10
Good
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Queen Deluxe Room (No Pets)

A modern hotel room with a bed, bedside table, chair, desk, TV, and artwork.

Queen Deluxe Room (No Pets)

8.0 out of 10
Very good
(14 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room (No Pets)

A hotel room with two beds, a dining table, and a window with curtains.

Twin Room (No Pets)

9.0 out of 10
Wonderful
(14 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room (No Pets)

A hotel room with two beds, a desk, and a chair.

Family Room (No Pets)

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Trundle Bed

View all photos for Pet Friendly Room

A modern hotel room with a bed, bedside table, and a desk with a chair.

Pet Friendly Room

7.2 out of 10
Good
(15 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Queen Room (No Pets)

A modern hotel room with a bed, desk, chair, and a TV mounted on the wall.

Standard Queen Room (No Pets)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Deluxe Room (No Pets)

A hotel room with a bed, bedside table, desk, chair, TV, and artwork.

Queen Deluxe Room (No Pets)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room (No Pets)

In-room safe, iron/ironing board, free WiFi, alarm clocks

Twin Room (No Pets)

  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room (No Pets)

A modern hotel room with two beds, a desk, and a chair.

Deluxe Twin Room (No Pets)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Queen Room (No Pets)

A modern hotel room with a bed, desk, chair, and a view of the outdoors.

Standard Queen Room (No Pets)

8.2 out of 10
Very good
(26 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Townsville, The Robert Towns is in the city centre and near the beach. Shoppers can visit Willows Shopping Centre, while everyone can enjoy the natural beauty of Queens Gardens and Castle Hill. Looking to enjoy an event or a match while in town? See what's going on at Townsville Entertainment & Convention Centre. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Visit our Townsville travel guide
Map
261 Stanley Street, Townsville, QLD, 4810

What's nearby

  • A plaque with the inscription "HAVE A GOOD TIME CASTLE."
    Castle Hill
    5 min walk - 0.5 km
  • A coastal park with palm trees, a walking path, and a view of the ocean.
    The Strand Beach
    13 min walk - 1.1 km
  • The Museum of Tropical Queensland building with a modern design, featuring a large blue facade and a white canopy structure.
    Museum of Tropical Queensland
    15 min walk - 1.3 km
  • A stadium with a white roof and a sign that reads "Queensland Country Bank Stadium."
    Queensland Country Bank Stadium
    16 min walk - 1.4 km
  • Townsville Entertainment & Convention Centre
    4 min drive - 2.2 km

Getting around

  • Townsville Station
    5 min drive
  • Townsville, QLD (TSV)
    14 min drive

Restaurants

  • McDonald's
    7 min walk
  • Cowboys Leagues Club
    9 min walk
  • Heydeys
    8 min walk
  • Polola
    7 min walk
  • Match (Grill & Bar)
    6 min walk

About this property

The Robert Towns

  • Upscale family-friendly hotel near Castle Hill
  • Located close to Queens Gardens and Museum of Tropical Queensland, The Robert Towns provides laundry facilities. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • An outdoor pool and a children's pool, along with sunloungers
    • Free self-parking
    • Express check-out, babysitting (surcharge) and a front desk safe
    • A TV in reception, a banquet hall and tour/ticket information
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All guest rooms at The Robert Towns feature comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
  • Other amenities include:
    • Bathrooms with baths or showers and free toiletries
    • Fridges, electric kettles and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments

The front desk is open daily from 9:00 AM - 6:00 PM

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The listed credit card fee applies to American Express transactions. The transaction fee is 1.9% for other credit cards and international debit cards.

Access methods

Front desk (limited hours), lockbox

Pets

Pets are allowed for an extra charge of AUD 1 per accommodation, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 40 kg per pet)

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: AUD 1 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Frequently asked questions

Does The Robert Towns have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Robert Towns pet-friendly?

Yes, The Robert Towns allows cats and dogs (limit 2 total) with a maximum weight of up to 40 kg per pet. There's a fee of AUD 1 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Robert Towns?

Self-parking is free at this property.

What time is check-in at The Robert Towns?

Check-in start time: 2:00 PM; check-in end time: 9:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at The Robert Towns?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is The Robert Towns located?

This family-friendly Townsville hotel is located by the sea, within a 15-minute walk of Castle Hill and The Strand Beach. Queens Gardens and Museum of Tropical Queensland are also within 1 mi (2 km). Townsville Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Robert Towns Reviews

7.6

Good

7.6

Cleanliness

8.0

Location

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 231 out of 818 reviews
Rating 8 - Good. 301 out of 818 reviews
Rating 6 - Okay. 155 out of 818 reviews
Rating 4 - Poor. 73 out of 818 reviews
Rating 2 - Terrible. 58 out of 818 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good motel- very busy - reasonable location for cbd and the Strand
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice location, clean, dog friendly
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was soooo comfortable and staff were really nice
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Staff were awesome
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, clean, spacious room. Very pleasant check-in process.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what we required, a clean room, a swimming pool to cool down, good location and easy walking distance to transport.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff, clean room
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Amenities
Very welcoming, top service, lovely clean rooms
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Good for a budget stay en route to Cairns
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, large clean room, good location, great value
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpfull .
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, very helpful.
Stayed 7 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Really clean and reasonable condition given age of property. Pool and bbq area is great. Parking was a bit difficult when all rooms booked. Staff were friendly especially Bree the cleaner.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ease of parking Close to dining
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Helpful staff, easy parking, and restaurants walkable
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Handy location and economical
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Enjoyed the stay with our pet
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Very convenient for Cowboys games !
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was friendly, quick and efficient. I would highly recommend this hotel for a stay in Townsville. Central too.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Central location Power showers cold AC and good deep pool
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had read some bad reviews about this Motel however, it was a pleasant stay. Clean, had kitchen amenities, nicely kept grounds, friendly reception staff.
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Amenities
Our room was clean and beds comfortable. Easy access to town
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accomodating staff. Spacious rooms. Convenient location
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Convenient and comfortable always
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff were extremely friendly and helpful. Went out of their way to be of assistance. Pool was absolutely magnificent.
Stayed 2 nights in Apr 2025