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Grand Hotel and Apartments Townsville

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Luxury
4.5 star property
8.8

Excellent

Luxury hotel near Queensland Country Bank Stadium

Grand Hotel and Apartments Townsville provides amenities, such as dry cleaning/laundry services and a gym. Guests can connect to free in-room WiFi.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Laundry room
The current price is NZ$205
includes taxes & fees
9 Aug - 10 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room

A modern hotel room with a large bed, a desk, a chair, a small table with a plant, and a view of the city through the window.

Superior Room

9.6 out of 10
Exceptional
(31 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior One Bedroom Apartment

A modern hotel room with a dining area, a bed, and a kitchenette.

Superior One Bedroom Apartment

9.4 out of 10
Exceptional
(11 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Apartment

A modern hotel room with a dining area, a bed, and a kitchenette.

Two Bedroom Apartment

9.4 out of 10
Exceptional
(6 reviews)
  • 85 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds OR 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior One Bedroom Apartment (King and Sofa)

A modern hotel room with a dining area, a bed, and a kitchenette.

Superior One Bedroom Apartment (King and Sofa)

9.8 out of 10
Exceptional
(11 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premier King Room

A modern hotel room with a large bed, a desk, a chair, a small table with a plant, and a view of the city through the window.

Premier King Room

7.4 out of 10
Good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier One Bedroom Apartment

A modern hotel room with a dining area, a bed, and a kitchenette.

Premier One Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Stadium View King Room

A modern hotel room with a large bed, a desk, a chair, a small table with a plant, and a view of the city through the window.

Stadium View King Room

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Stadium View 1 Bedroom Apartment

A modern hotel room with a dining area, a bed, and a kitchenette.

Stadium View 1 Bedroom Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located near the beach, Grand Hotel and Apartments Townsville is in South Townsville, a neighbourhood in Townsville. The area's natural beauty can be seen at Jezzine Barracks and Bush Garden Landcare Site, while Maritime Museum of Townsville and Perc Tucker Regional Gallery are cultural highlights. ReefHQ and Cultural Centre Townsville are also worth visiting. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving nearby. Visit our Townsville travel guide
Map
8-10 Palmer Street, South Townsville, QLD, 4810

What's nearby

  • A wooden sign for the Maritime Museum of Townsville.
    Maritime Museum of Townsville
    5 min walk - 0.5 km
  • A coastal town with a curved bay, surrounded by hills and mountains.
    Castle Hill
    12 min walk - 1.0 km
  • A coastal park with palm trees, a walking path, and a view of the ocean.
    The Strand Beach
    13 min walk - 1.1 km
  • A stadium with a white roof and a sign that reads "Queensland Country Bank Stadium."
    Queensland Country Bank Stadium
    13 min walk - 1.1 km
  • Townsville Entertainment & Convention Centre
    4 min drive - 2.2 km

Getting around

  • Townsville Station
    7 min drive
  • Townsville, QLD (TSV)
    16 min drive

Restaurants

  • Cowboys Leagues Club
    5 min walk
  • City Lane
    7 min walk
  • Flinders Street Wharves
    8 min walk
  • Grill'd
    1 min walk
  • Shaw and Co
    7 min walk

About this property

Grand Hotel and Apartments Townsville

  • Luxury hotel near Queensland Country Bank Stadium
  • Grand Hotel and Apartments Townsville provides amenities, such as dry cleaning/laundry services and a gym. Guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Self-parking (surcharge), a front desk safe and wedding services
    • Concierge services, luggage storage and free newspapers
    • Smoke-free property, a lift and tour/ticket information
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 106 rooms include comforts, such as premium bedding and furnished balconies, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
  • More amenities include:
    • Designer toiletries, showers and hairdryers
    • Cots/infant beds, cable channels and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured parking on site (AUD 15 per night)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 30.0 per day.
Cots (infant beds) are available for AUD 20 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured self-parking fee: AUD 15 per night
  • Crib (infant bed) fee: AUD 20 per stay
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old must be accompanied by their parents or guardians.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property class

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Frequently asked questions

Does Grand Hotel and Apartments Townsville have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Grand Hotel and Apartments Townsville?

As of 5 Aug 2026, prices found for a 1-night stay for 2 adults at Grand Hotel and Apartments Townsville on 9 Aug 2026 start from NZ$205, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel and Apartments Townsville pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hotel and Apartments Townsville?

Self-parking is available for AUD 15 per night. Limited spots are available.

What time is check-in at Grand Hotel and Apartments Townsville?

Check-in start time: 2:00 PM; check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Grand Hotel and Apartments Townsville?

Checkout is at 10:00 AM.

Where is Grand Hotel and Apartments Townsville located?

Located in South Townsville, this luxury hotel is within a 15-minute walk of Maritime Museum of Townsville and Queensland Country Bank Stadium. Perc Tucker Regional Gallery and Museum of Tropical Queensland are also within 10 minutes. Townsville Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Hotel and Apartments Townsville Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 586 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Kerlynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - very friendly and helpful. We love the location - near pubs, cafes. Quick walk over to the stadium if watching games!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everything, we were there for Supercars and we were able to walk to the event.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Perfect location with the perfect set up
Stayed 1 night in May 2026
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well appointed apartment
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Colan Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fantastic and it was quiet, clean and very comfortable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and tidy. Lovely pool
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Lyn

Liked: Cleanliness, property conditions & facilities
Great place to stay for a dinner night out
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff, clean room all over great vibe
Stayed 8 nights in Dec 2025
Verified review

8/10 Good

Keeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, nice rooms!
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
Staff was good, clean room Overall nice
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Hanife

Liked: Cleanliness, staff & service, amenities
Lovely clean room, spacious and nice balcony view of Palmer Street. Friendly staff and great location for restaurants or a relaxing walk.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient location
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Patricia

Staff location
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. Staff was very helpful and friendly. I would recommend a families or friends to stay Grand Hotel & Apartment
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Penny

Room was great. Looked clean. Reception was welcoming and friendly. Loved the sunday late check out option. Its a long walk from the elevator to my room. uggest
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tajinder

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to visit
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Tairita

Loved the location and friendly staff!
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reunion visit.

Great place to stay, close to the city and all the restaurants and pubs in the Palmer Street precinct.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Deryn

Liked: Cleanliness, staff & service, amenities
I had a memorable stay here and i will be back again and extend my holiday time in Townsville. The staff were very Deadly they assisted me with my every needs and their personality and performance was outstanding for me room. The room was awesome i enjoyed the bed it felt like clouds nice white and fluffy.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our one-bedroom apartment had access to outside (balcony), extras like washing machine + dryer, well equipped kitchenette, free parking. I appreciate these things. . . but particularly that the staff were always very helpful.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel in a good location

Very clean hotel Good location Nice staff Enjoyed our stay
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities & really close to restaurants, cafes and shopping.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Camille

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable Bed. Tidy room and amenities. Staff helpful and positive.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Sara

Liked: Cleanliness, amenities
The room was clean and spotless. The room itself was small and dated. The staff were fantastic.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jenny

Stayed for 8 nights. Room was really clean & smelled fresh. Bed & pillows were like sleeping on a cloud. Reception & housekeeping staff were very welcoming & nothing was too much trouble. Various cuisines & quality Cafes & Restaurants were very close to the Grand Hotel all within a short walking distance. Definitely recommend & would stay there again.
Stayed 8 nights in Nov 2025