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Four Points Flex By Sheraton Tokyo Ueno

3.0 star property
Hotel with a 24-hour front desk, 7-minute walk to Ueno Park

Choose dates to view prices

Ueno Hotel offers a comfortable stay in central Tokyo, steps from Sensoji Temple and Ueno Park. Guests enjoy practical amenities like in-room WiFi, professional dry cleaning, and 24/7 luggage storage at the front desk.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is NZ$197
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for New Twin Room

In-room safe, desk, soundproofing, iron/ironing board

New Twin Room

  • Sleeps 2

View all photos for Queen Room

In-room safe, desk, soundproofing, iron/ironing board

Queen Room

  • Sleeps 2

View all photos for Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
TV
Hairdryer
Toilet with electronic bidet
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Fridge
TV
Hairdryer
Toilet with electronic bidet
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Fridge
TV
Hairdryer
Toilet with electronic bidet
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

In-room safe, desk, soundproofing, iron/ironing board

Double Room

  • Sleeps 2

Double Room, Accessible

  • Sleeps 2

View all photos for Double Room On High Floors

In-room safe, desk, soundproofing, iron/ironing board

Double Room On High Floors

  • Sleeps 2

View all photos for Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Twin Room

  • Sleeps 2

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About the area

Map
7-12-9 Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0005

What's nearby

  • Ueno Park - 6 min walk - 0.5 km
  • Ueno Zoo - 9 min walk - 0.8 km
  • Tokyo National Museum - 9 min walk - 0.8 km
  • Ameyoko Shopping District - 11 min walk - 0.9 km
  • Sensoji Temple - 17 min walk - 1.5 km

Getting around

  • Iriya Station - 7 min walk
  • Uguisudani Station - 8 min walk
  • Tokyo (HND-Haneda) - 32 min drive

Restaurants

  • ‪晴々飯店 - ‬3 min walk
  • ‪ASHURA BAR - ‬2 min walk
  • ‪東京油そば伝承館 陣矢 上野の陣 - ‬2 min walk
  • ‪24会館 上野店 - ‬3 min walk
  • ‪元長 - ‬4 min walk

About this property

Four Points Flex By Sheraton Tokyo Ueno

Hotel near Ueno Park
Close to Sensoji Temple, Four Points Flex By Sheraton Tokyo Ueno provides amenities such as dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks include:
  • Japanese breakfast (surcharge), a vending machine and a lift
  • Luggage storage, a front desk safe and smoke-free property
  • A 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 201 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and toilets with electronic bidets
  • Fridges, heating and daily housekeeping

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APA Hotel Ueno Ekimae
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,309 reviews
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30 Nov - 1 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily Japanese breakfast available 7 AM to 9:30 AM for a fee: JPY 1,000 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: from approximately JPY 1000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Ueno
Ueno Hotel
Ueno Hotel Tokyo, Japan
Ueno Hotel Tokyo
Ueno Hotel Hotel
Ueno Hotel Tokyo
Ueno Hotel Hotel Tokyo

Frequently asked questions

Is Four Points Flex By Sheraton Tokyo Ueno pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Four Points Flex By Sheraton Tokyo Ueno?

As of 29 Nov 2025, prices found for a 1-night stay for 2 adults at Four Points Flex By Sheraton Tokyo Ueno on 30 Nov 2025 start from NZ$196.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Four Points Flex By Sheraton Tokyo Ueno?

This property doesn't offer parking.

What time is check-in at Four Points Flex By Sheraton Tokyo Ueno?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Four Points Flex By Sheraton Tokyo Ueno?

Checkout is at 11 AM.

Where is Four Points Flex By Sheraton Tokyo Ueno located?

Located in Ueno, this hotel is within 1 mi (2 km) of Ueno Park and Sensoji Temple. Tokyo Skytree and Tokyo Dome are also within 3 miles (5 km). Iriya Station is 7 minutes by foot and Inaricho Station is 10 minutes.

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Reviews

Four Points Flex By Sheraton Tokyo Ueno Reviews

8.0

Very good

8.2

Cleanliness

8.0

Location

8.2

Staff & service

7.8

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 298 out of 1010 reviews
Rating 8 - Good. 437 out of 1010 reviews
Rating 6 - Okay. 188 out of 1010 reviews
Rating 4 - Poor. 56 out of 1010 reviews
Rating 2 - Terrible. 31 out of 1010 reviews

Reviews

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small but clean rooms, great staff, nearby shops and transportation
Stayed 4 nights in Nov 2025

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, it’s stellar location and the amability of the staff!
Stayed 4 nights in Apr 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service
Second time in this hotel, is great and very convenient, is cose to everything.
Stayed 8 nights in Apr 2025

8/10 Good

Angel-Luz

Liked: Staff & service, property conditions & facilities
It a decent place to stay and it's cheap.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
clean and cozy and cheap!
Stayed 9 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Friendly staff, quick check in and great showers. Everything needed after a long flight to Tokyo!
Stayed 1 night in Jan 2025

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable, clean, spacious (for Japan) and the Internet was fast and reliable. The beds were very comfortable. Would stay again!
Stayed 1 night in Jan 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Very good budget friendly hotel, in central location.
Stayed 4 nights in May 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, great for tourists, located near many resturuants and attractions. Would highly recommend
Stayed 8 nights in Jan 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
Cheep and cheerful business hotel with a comfy bed and close to Ueno Park
Stayed 3 nights in Dec 2024

10/10 Excellent

sloane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was amazing and very nice man. The property is beautiful. We used a private onsen on site which was such a nice experience. I would recommend to anyone who is coming to the area!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Sebastian

Liked: Staff & service, property conditions & facilities, room comfort

Comfortable stay in Ueno

Great hotel with friendly efficient staff. Within walking distance of Ueno station and the convenience shop across the road was convenient!!
Stayed 7 nights in Dec 2024

6/10 Okay

Yue Kan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly for a short stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Griffin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot.
Stayed 2 nights in Apr 2025

8/10 Good

QIU YAN

Liked: Staff & service, amenities, property conditions & facilities
Nice place, will go next time
Stayed 1 night in Sep 2023

10/10 Excellent

Lok Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is nice and helpful. Great experience staying there.
Stayed 1 night in Apr 2023

10/10 Excellent

Yu Chuan

Liked: Cleanliness, staff & service, property conditions & facilities
Close Ueno Station, very convenient for transportation.
Stayed 4 nights in Mar 2024

6/10 Okay

Stuart

Liked: Cleanliness, staff & service, amenities
Tiny room but likely typical for Tokyo.
Stayed 5 nights in Apr 2025

10/10 Excellent

Supakit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is not far from Ueno station, convenience to connect to subway, JR and skyliner.
Stayed 7 nights in Dec 2024

10/10 Excellent

AKEKARAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for travelers

Nice hotel in Ueno
Stayed 4 nights in Jan 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to trueno station, super convenient and economical
Stayed 8 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Ueno Station & Keisei Station
Stayed 4 nights in Nov 2024

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Ueno Hotel wasnabout a 10 min. Walk to Ueno station, along the way are some good spots to eat like Yoshinoya, and convince store for snacks and Bento Box. The staff was friendly, helpful and spoke english well. I walked around at night and early mornings, even hit some side road and back road and felt safe the whole time.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was overall a nice stay,hopefully they can provide electric water heater in each room and coffee
Stayed 4 nights in Oct 2024

8/10 Good

Shankar

Liked: Cleanliness, staff & service, amenities
Very small rooms. No bedside plugs. Good location. Staff friendly and courteous. Rooms near good housekeeping.
Stayed 7 nights in Mar 2025