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Park Hyatt Tokyo

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Luxury
5.0 star property
9.6

Exceptional

Sky-high elegance with Mt. Fuji views

Perched high above Tokyo, this serene sanctuary offers breathtaking views of Mt. Fuji and the city skyline. Delight in exquisite dining on the 49th floor and experience unparalleled service that exceeds every expectation.

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$2,129
16 June - 17 June

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Additional fees apply to children 13 years old and younger for breakfast and other meals when sharing existing bedding.

Renovations and closures

The property will be renovating from 2 June 2026 to 2 June 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 7590 for adults and from JPY 3795 for children
  • Covered self-parking fee: JPY 4800 per night (in/out privileges)
  • Valet parking fee: JPY 6800 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Park Hyatt Tokyo have a pool?

Yes, this property has an indoor pool. The property will be renovating the swimming pool from June 2 2026 until June 2 2026 (completion date subject to change).

How much does it cost to stay at Park Hyatt Tokyo?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Park Hyatt Tokyo on 16 Jun 2026 start from NZ$2,129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Park Hyatt Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Park Hyatt Tokyo?

Self-parking is available for JPY 4800 per night. Valet parking is available for JPY 6800 per night.

What time is check-in at Park Hyatt Tokyo?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Park Hyatt Tokyo?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Park Hyatt Tokyo located?

This family-friendly Tokyo hotel is located in the entertainment district, within 1 mi (2 km) of Shinjuku Central Park and Meiji Jingu Shrine. Shibuya Crossing is 2.2 mi (3.5 km) away. Tochomae Station is 11 minutes by foot and Nishi-shinjuku-gochome Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

8.6

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 770 out of 918 reviews
Rating 8 - Good. 111 out of 918 reviews
Rating 6 - Okay. 23 out of 918 reviews
Rating 4 - Poor. 8 out of 918 reviews
Rating 2 - Terrible. 6 out of 918 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym has amazing views of the city that can be quite different than the views from hotel room. Breakfast buffet had great selection of food items (Japanese + Western).
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Tokyo Park Hyatt! The staff are excellent. During our recent stay, Ms. Fox was incredibly kind and gracious (as was the person who waited on us in the NY Bar) in making sure this was a memorable experience.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities
The hotel was impressive. The views stunning. The staff wonderful & amazing. This hotel is the Queen of Tokyo.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was best and the staff was incredible
Stayed 6 nights in Aug 2023
Verified

6/10 Okay

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at the newly renovated Park Hyatt in February 2026. The hotel amenities, room, and staff were amazing, but there was one major issue. My wife got food poisoning from the hotel breakfast the morning of our checkout. We contacted the hotel and they seemed very concerned and called us several days in a row to check on my wife’s condition. After 2 days of severe illness her health returned to normal. However, the Park Hyatt did not offer any kind of compensation for this serious problem. For $1200 a night I expected more from this hotel.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Will

Liked: Property conditions & facilities
Lovely hotel. The staff were very friendly and helpful.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view on the 49th floor was unbelievable an the restaurants were very delicious.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Navtej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The staff were fantastic and very attentive. The check in experience was great and Yuko Usami was particularly helpful and welcoming. The views from our room was wonderful and we would definitely stay here again!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of Tokyo's best hotels

One of my favorite hotels in my favorite city. It's a luxury hotel with unbeatable views of Tokyo, quiet and comfortable rooms, and the best rooftop bar in the world.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has amazingly views. Rooms are big. I loved Park Hyatt Tokyo.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury stay close to Shinjuku. Amazing view. Fantastic service. Only downside is that the on-site restaurants need to be booked in advance, depending on the season.
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Vanessa Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, great location, wonderful views, excellent food, hands down it was an amazing experience from the beginning of our stay until check out, would definitely stay again, exceeded all expectations. Have stayed at high end hotels when traveling and this one did not disappoint in ANYWAY. Traveled with my 2 teenage daughters and toddler.
Stayed 8 nights in Aug 2023
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aging, but still full of grace

This hotel is showing its age, but will soon shut down for a refurbishment. Despite parts already closed, such as the famous New York bar, the hotel won us over with the staff's excellent attention to detail and helpfulness. Nothing beats the views, food, and class of this place, even as the furniture is definitely starting to look 20 years old.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for 3 nights and got an upgrade to a suite. Thank you so much! The service was fantastic. The choice at the breakfast buffet was huge and there is certainly something for everyone. Opposite the hotel is a huge park with a very large playground. Our children loved it and still talk about the big playground every day. We can highly recommend this hotel, in particular it is very child-friendly and all wishes are fulfilled. Will stay here again for sure!
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sad to find no indoor area for smokers, unless booking a smoking room which wouldn’t have made my partner happy, however she adores the baths. Staff super friendly. Not received an email confirmation of charges prior to being charged at checkout. Pool area fabulous.
Stayed 7 nights in Oct 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 3 night experience for us - family with two girls at end of Japan trip. Great staff service, excellent breakfast and views like few other hotels in the location. Room for 4 was great in space and amenities albeit sleeping arrangements a bit snug so two adults in a small double and our daughters in a small double and single - I.e. two small doubles and a single to share. New York grill was superb but for a little under £600 the New York strip steak was way under quality expectations, we had three and they were all poor so nothing rogue. Kobe steak was amazing, as was the restaurant and the band. All in all amazing, will go back when refurbished (staff say they are hoping for a start next year - 2024). I guess you want close to perfection at such an iconic hotel.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Constantine

Expensive and not very luxury
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 6 nights in May 2023
Verified

10/10 Excellent

Siddique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. Top notch place.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was such an amazing stay. The staff were wonderful and it was an unforgettable experience.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I expected a picture perfect stay. The only things that were slightly off: 1. mag-safe phone charger wasn’t working (they replaced it) 2. Breakfast was amazing but waiter never asked me if I wanted any juice. 3. The arrangement of the floors is a little wacky. The 41st floor is reception. You take an elevator to higher floors to reach the guest rooms. To get to fitness center you go to 45th floor for entrance and then a side elevator to 47th floor for actual gym/pool. Felt like solving a maze. I love the two bar floors. Just like what I remembered from the film “List in Translation.”
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel with amazing service.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior placen to stay in Tokyo
Stayed 1 night in Feb 2024