Check COVID-19 restrictions.

Find out moreOpens in a new window

Park Hyatt Tokyo

Photo gallery for Park Hyatt Tokyo

Featured image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, down duvets, minibar, in-room safe

Overview of Park Hyatt Tokyo

Park Hyatt Tokyo

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
3-7-1-2 Nishi Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 163-1055

Explore the area

  • Popular LocationThe Tokyo Metropolitan Government3 min walk
  • Popular LocationTokyo Opera City Concert Hall10 min walk
  • Popular LocationShinjuku Gyoen National Garden19 min walk
  • AirportTokyo (HND-Haneda)16 min drive

Choose dates to view prices

About this area

Tokyo

Located in Shinjuku neighbourhood, Park Hyatt Tokyo is connected to a railway/underground station. New National Theatre Tokyo and NHK Hall are cultural highlights, and some of the area's landmarks include Shinjuku Gyoen National Garden and Yasukuni Shrine. Consider Akihabara Electric Town for a night out or Tokyo Tower if you're travelling with kids.

What's nearby

  • The Tokyo Metropolitan Government - 3 min walk
  • Shinjuku Central Park - 6 min walk
  • Tokyo Opera City Concert Hall - 10 min walk
  • Shinjuku Gyoen National Garden - 19 min walk
  • Meiji Jingu Shrine - 9 min drive

Getting around

  • Tochomae Station - 8 min walk
  • Hatsudai Station - 12 min walk
  • Tokyo (NRT-Narita Intl.) - 53 min drive

Restaurants

  • New York Grill — 1 min walk
  • Giandole — 1 min walk
  • The Peak Lounge - 2 min walk
  • Girandole - 2 min walk
  • Kozue - 2 min walk

About this property

Park Hyatt Tokyo

5-star luxury hotel connected to a railway/underground station in Shinjuku
This hotel features 3 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a health club and a bar/lounge. All 177 individually decorated rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include DVD players, fridges and flat-screen TVs.
Park Hyatt Tokyo offers 177 forms of accommodation with DVD players and minibars. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch Flat-screen televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

クラブ オン ザ パーク has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Park Hyatt Tokyo is listed in the 2021 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 4800 per night)
  • Valet parking on site (JPY 5000.00 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Pick-up airport shuttle (surcharge) from 7:30 AM to 9:30 PM
  • Airport shuttle at scheduled times
  • Free local area shuttle up to 1.20 km
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: JPY 6325 for adults and JPY 3162 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Yoga classes

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (560 square feet of space)

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • 37-inch flat-screen TV
  • Digital channels
  • DVD player
  • Films for purchase

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Additional fees apply to children 13 years old and younger for breakfast and other meals when sharing existing bedding.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 6325 for adults and JPY 3162 for children (approximately)
  • Airport shuttle fee: JPY 3200 per person
  • Airport shuttle fee per child: JPY 1600 (up to 12 years old)
  • Self-parking fee: JPY 4800 per night
  • Valet parking fee: JPY 5000.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hyatt Tokyo Park
Park Hyatt Tokyo
Park Hyatt Tokyo Hotel
Tokyo Park Hyatt
Hyatt Hotel Shinjuku
Hyatt Tokyo
Park Hyatt Tokyo Hotel Shinjuku
Park Hyatt Tokyo Shinjuku
Park Hyatt Tokyo Hotel
Park Hyatt Tokyo Tokyo
Park Hyatt Tokyo Hotel Tokyo

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 674 out of 796 reviews
5 - Excellent 85%
Rating 4 - Good. 96 out of 796 reviews
4 - Good 12%
Rating 3 - Okay. 15 out of 796 reviews
3 - Okay 2%
Rating 2 - Poor. 6 out of 796 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 796 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

3/5 Okay

Business traveller
The hotel was very quiet due to corona not many guests in house. The check in staff tried to sell me an extra 10 sq meters room for extra? Why not just upgrade as it would be a plus for me wanting to come back again..
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Number ONE best Hotel in Tokyo ! !
Stayed 2 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel experience! Impeccable service from start to finish, comfortable room with breathtaking view of Tokyo, delicious cocktails at the New York Bar. Totally worth it!
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020