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Palace Hotel Tokyo

5.0 star property
Luxury hotel with full-service spa and bars/lounges

Choose dates to view prices

Palace Hotel Tokyo offers a tranquil escape beside the Imperial Palace East Gardens. Shop on-site, savor French cuisine at ESTERRE, or relax with yoga and massages. Enjoy free WiFi and attentive service from a multilingual staff.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Spa
The current price is NZ$1,501
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 37 of 37 rooms

View all photos for Deluxe King Room

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Deluxe King Room

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Balcony

Balcony view

Deluxe King Room with Balcony

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room

Grand Deluxe Twin Room

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 55 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Twin Room with Balcony

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Deluxe Twin Room with Balcony

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 45 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Deluxe King Room

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Club Deluxe King Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe King Room with Balcony

Balcony view

Club Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Twin Room with Balcony

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Club Deluxe Twin Room with Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite Room

Executive Suite Room

Executive Suite Room

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Suite Room

Garden Suite Room

Garden Suite Room

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Chiyoda Suite Room

Chiyoda Suite Room

Chiyoda Suite Room

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Park Suite

Living area

Park Suite

  • Sleeps 2

View all photos for Palace Suite

Bathroom

Palace Suite

  • Sleeps 2

View all photos for Terrace Suite

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Terrace Suite

  • Sleeps 3

View all photos for Park Suite

Park Suite

Park Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 120 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Terrace Suite

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Terrace Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 120 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King Room with Balcony

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Deluxe King Room with Balcony

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Club Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Deluxe Twin Room

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Club Grand Deluxe Twin Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe King Room with Balcony

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Deluxe King Room with Balcony

  • Sleeps 3

View all photos for Deluxe Twin Room with Balcony

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Deluxe Twin Room with Balcony

  • Sleeps 3

View all photos for Grand Deluxe King Room with Balcony

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Grand Deluxe King Room with Balcony

  • Sleeps 3

View all photos for Grand Deluxe Twin Room

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Grand Deluxe Twin Room

  • Sleeps 2

View all photos for Club Deluxe King Room with Balcony

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Club Deluxe King Room with Balcony

  • Sleeps 3

View all photos for Club Deluxe Twin Room with Balcony

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Club Deluxe Twin Room with Balcony

  • Sleeps 3

View all photos for Club Grand Deluxe King Room with Balcony

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Club Grand Deluxe King Room with Balcony

  • Sleeps 3

View all photos for Club Grand Deluxe Twin Room

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Club Grand Deluxe Twin Room

  • Sleeps 2

View all photos for Premier Suite King

Premier Suite King

Premier Suite King

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 90 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite Twin

Premier Suite Twin

Premier Suite Twin

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Executive Suite + Club Deluxe King with Balcony

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
2 bedrooms
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe King Room

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Deluxe King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Premier Suite King

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Premier Suite King

  • Sleeps 3

View all photos for Premier Suite Twin

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Premier Suite Twin

  • Sleeps 3

View all photos for Garden Suite

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Garden Suite

  • Sleeps 2

View all photos for Executive Suite

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Executive Suite

  • Sleeps 2

View all photos for Chiyoda Suite

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Chiyoda Suite

  • Sleeps 2

View all photos for Club Deluxe King Room

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Club Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Room with Balcony

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Deluxe Room with Balcony

  • Sleeps 3

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About the area

Map
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005

What's nearby

  • Imperial Palace East Gardens - 3 min walk - 0.3 km
  • Tokyo International Forum - 11 min walk - 0.9 km
  • Tokyo Imperial Palace - 12 min walk - 1.0 km
  • Nippon Budokan - 5 min drive - 2.7 km
  • Tokyo Dome - 7 min drive - 3.4 km

Getting around

  • Otemachi Station - 7 min walk
  • Tokyo Station - 8 min walk
  • Tokyo (HND-Haneda) - 31 min drive

Restaurants

  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪DEAN & DELUCA - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪さかなさま - ‬3 min walk
  • ‪玄米カフェ 実身美 - ‬3 min walk

About this property

Palace Hotel Tokyo

Luxury boutique hotel near Imperial Palace East Gardens
Located close to Museum of the Imperial Collections and Wadakura Fountain Park, Palace Hotel Tokyo provides a corner/local shop, a terrace and shopping on-site. Treat yourself to a manicure/pedicure, a massage or a body wrap at Evian Spa Tokyo, the on-site spa. The on-site French cuisine restaurant, ESTERRE, offers lunch and dinner. Yoga classes are offered at the 24-hour gym; the property also has a coffee shop/cafe, a hair salon and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as 3 bars and conference space.
You'll also find perks such as:
  • An indoor pool
  • Limo/town car service, full breakfast (surcharge) and bike hire
  • Valet parking (surcharge), a gift shop and tour/ticket information
  • Wedding services, free newspapers and laundry services
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 284 rooms include comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and free cots/infant beds
  • Rainfall showers, separate baths/showers and bidets
  • LCD TVs with premium channels and DVD players
  • Fridges, electric kettles and daily housekeeping

Awards and affiliations

Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Similar properties

Lobby

Imperial Hotel, Tokyo

  • Pool
  • Hot tub
  • Spa
  • Kids pool
9.8 out of 10, Exceptional, 1,298 reviews
The price is NZ$725
24 Nov - 25 Nov
Imperial Hotel, Tokyo

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (JPY 3,300 per night; includes in/out privileges)
  • Valet parking on site (JPY 4,300 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: JPY 6,900 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ESTERRE
  • GO
  • GRAND KITCHEN
  • TATSUMI
  • WADAKURA

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM.2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 40000.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 6900 per person
  • Self-parking fee: JPY 3300 per night (in/out privileges)
  • Valet parking fee: JPY 4300 per night (in/out privileges)
  • Rollaway bed fee: JPY 40000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Palace Tokyo
Hotel Tokyo Palace
Palace Hotel Tokyo
Palace Tokyo
Palace Tokyo Hotel
Tokyo Hotel Palace
Tokyo Palace
Tokyo Palace Hotel
Grand Palace Chiyoda
Grand Palace Hotel Tokyo
Hotel Grand Palace Tokyo, Japan
Palace Hotel Tokyo Japan
Palace Hotel Tokyo Hotel
Palace Hotel Tokyo Tokyo
Palace Hotel Tokyo Hotel Tokyo

Frequently asked questions

Does Palace Hotel Tokyo have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM to 10:00 PM.

How much does it cost to stay at Palace Hotel Tokyo?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Palace Hotel Tokyo on 3 Dec 2025 start from NZ$1,500.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palace Hotel Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palace Hotel Tokyo?

Self-parking is available for JPY 3300 per night. Valet parking is available for JPY 4300 per night.

What time is check-in at Palace Hotel Tokyo?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. After-hours check-in is not available.

What time is check-out at Palace Hotel Tokyo?

Checkout is at noon.

Where is Palace Hotel Tokyo located?

Located in Chiyoda, this luxury hotel is within a 5-minute walk of Imperial Palace East Gardens, Wadakura Fountain Park and Museum of the Imperial Collections. Masakado Kubizuka and Marunouchi Building are also within 10 minutes. Otemachi Station is 7 minutes by foot and Nijubashimae (Marunouchi) Station is 8 minutes.

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Reviews

Palace Hotel Tokyo Reviews

9.8

Exceptional

10

Cleanliness

9.4

Location

9.8

Staff & service

9.6

Eco-friendliness

9.8

Property conditions & facilities
Rating 10 - Excellent. 892 out of 1005 reviews
Rating 8 - Good. 82 out of 1005 reviews
Rating 6 - Okay. 16 out of 1005 reviews
Rating 4 - Poor. 7 out of 1005 reviews
Rating 2 - Terrible. 8 out of 1005 reviews

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
phenomenal hotel in Tokyo. loved it
Stayed 3 nights in Oct 2025

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and room!
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and certainly a five star hotel superbly situated close to Tokyo station so easy to navigate around Tokyo and connections to other parts of Japan. Rooms are large and well equipped, magnificent views across the Palace park area and city. Superb staff and magnificent breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well situated for getting around Tokyo and particularly if shopping. The staff were excellent and very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Majella O

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and location
Stayed 2 nights in Jul 2025

6/10 Okay

Edward

Liked: Staff & service, property conditions & facilities
Very over priced
Stayed 2 nights in Oct 2025

10/10 Excellent

Annalise Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service beautiful hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Juan Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
This is why it is considered the best hotel in Japan (and one of the most expensive). It is a hotel with a lot charm and elegance without eccentricities or “new rich” amenities. One of my favourites worldwide.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elsayed

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, excellent facilities and staff.
Stayed 4 nights in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Japan and this was by far one of the best hotels I’ve ever stayed at and I’ve been to quite a few countries! Service and hotel is absolutely top notch! I’m not sure there is much better than this hotel, enjoy!

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Stay. Interior, service, location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What distinguishes the Palace Hotel from the rest of 6 stars hotels in Tokyo is its ultimate level of excellent services, staff politeness, and Japanese cultural experiences to be felt throughout the hotel. Highly recommended
Stayed 2 nights in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Loved the spacious room, location was excellent and staff terrific.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sharen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing !
Stayed 5 nights in Apr 2025

10/10 Excellent

Yoonjin

Liked: Amenities, property conditions & facilities
Loved the hospitality and kindness. Loved the scent of the hotel, amenities- amazing. Very clean and we had a nice view of the old palace right in front of our room.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The epitome of excellence!

The Palace Hotel is the epitome of excellence in terms of service, facilities and amenities. Whenever I have stayed here, I have been impressed in all ways and leave anticipating my next stay here. It truly is one of the best hotels that I have had the pleasure to stay in.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Wonderful hotel

I have been very fortunate over the years to stay in some of the worlds best hotels. The Palace in Tokyo is up there with the very best. Impeccable in every way. Cannot praise it highly enough. Andrew
Stayed 6 nights in May 2025

10/10 Excellent

HIROKATSU

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Amenities, property conditions & facilities
A great hotel in a super convenient location. We would stay their again if we came back to Tokyo
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant hotel, great location

Everything about this place is top notch--the facility, the location and especially the staff. We were treated like royalty here. Earlier in our trip, we had stayed in Shinjuku because we wanted to see the sights in that area, but after visiting other parts of Japan, we returned to Tokyo and decided to check out this area near the Imperial Palace, Ginza and Tokyo station. We definitely enjoyed this part of the city more. If we ever return to Tokyo, the Palace Hotel will be our top choice.
Bedroom
Bathroom
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice stay after family event

It’s a one night stay with breakfast included. The service was excellent and the breakfast quality was great as well. Kids were also happy with the food variation at the breakfast. Recommend to others!
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at many upscale hotels, but none have matched the service we received at the Palace Hotel. We would definitely stay here again.
Stayed 3 nights in Jul 2023

10/10 Excellent

deWayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am sold on the Palace especially the balcony rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel I have ever stayed in, hands down. I have stayed in many. The amenities and service are second to none.
Stayed 2 nights in Sep 2024

10/10 Excellent

Micheline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing property with exceptional staff always eager to please. Incredible hosptiality. Would definitely return and stay here
Stayed 3 nights in Apr 2024