COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

JR-EAST HOTEL METS SHIBUYA

Photo gallery for JR-EAST HOTEL METS SHIBUYA

Featured image
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of JR-EAST HOTEL METS SHIBUYA

JR-EAST HOTEL METS SHIBUYA

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002

Explore the area

  • Popular LocationShibuya Crossing10 min walk
  • Popular LocationNHK Hall19 min walk
  • Popular LocationYoyogi National Gymnasium20 min walk
  • AirportTokyo (HND-Haneda)17 min drive

Choose dates to view prices

About this area

Tokyo

In the business district, JR-EAST HOTEL METS SHIBUYA is in Tokyo's Shibuya neighbourhood, an area with great airport proximity. NHK Hall and Mori Art Museum are cultural highlights, and some of the area's notable landmarks include Shinjuku Gyoen National Garden and Tokyo Imperial Palace. Check out an event or a game at Tokyo National Olympic Stadium, and consider making time for Tokyo Tower, a top attraction not to be missed. Guests love the hotel's convenience for public transportation: Shibuya Station is 9 minutes on foot.

What's nearby

  • Shibuya Hikarie - 6 min walk
  • Shibuya Crossing - 10 min walk
  • NHK Hall - 19 min walk
  • Yoyogi National Gymnasium - 20 min walk
  • Omotesando Hills - 2 min drive

Getting around

  • Shibuya Station - 9 min walk
  • Ebisu Station - 13 min walk
  • Tokyo (HND-Haneda) - 17 min drive

Restaurants

  • Kaithong Tokyo - 2 min walk
  • Saizeriya - 2 min walk
  • Nakajima - 2 min walk
  • Katsukichi Shibuya - 3 min walk
  • Cafe de CRIE - 3 min walk

About this property

JR-EAST HOTEL METS SHIBUYA

3.5-star Tokyo hotel in Shibuya, walk to Shibuya Crossing
Self parking, a microwave in a common area and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and multilingual staff. All 195 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Free wired Internet, fridges and hairdryers are among the other amenities available to guests.
JR-EAST HOTEL METS SHIBUYA offers 195 forms of air-conditioned accommodation with complimentary slippers and a hairdryer. Flat-screen televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (JPY 2000 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Japanese

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Deep-soaking bathtub
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Covered self-parking fee: JPY 2000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

JR-EAST HOTEL METS
JR-EAST METS SHIBUYA
JR-EAST METS
Jr East Mets Shibuya Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel
JR-EAST HOTEL METS SHIBUYA Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel Tokyo

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 536 out of 965 reviews
5 - Excellent 56%
Rating 4 - Good. 347 out of 965 reviews
4 - Good 36%
Rating 3 - Okay. 59 out of 965 reviews
3 - Okay 6%
Rating 2 - Poor. 15 out of 965 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 965 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Power Shower
Nice spacious room. Fantastic strong shower. Excellent Location. Due to Corona buffet breakfast was stopped. I do not think the replacement choice was great, 4/10.
Stayed 3 nights in Jul 2020

4/5 Good

Stayed 2 nights in Jun 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, great location to explore Shibuya area and also get train. Super easy to get Narita express. Paid 1000 yen to access our room an hour and half earlier than listed check in.
Stayed 2 nights in Mar 2020