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Rating 10 - Excellent. 340 out of 737 reviews" "
10 - Excellent
340
Rating 8 - Good. 306 out of 737 reviews" "
8 - Good
306
Rating 6 - Okay. 65 out of 737 reviews" "
6 - Okay
65
Rating 4 - Poor. 18 out of 737 reviews" "
4 - Poor
18
Rating 2 - Terrible. 8 out of 737 reviews" "
2 - Terrible
8
9.0/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
Vitaly
24 Apr 2024
Vitaly
Stayed 5 nights in Apr 2024
Response from Ginza Creston Front desk on 18 May 2024
Thank you very much for choosing Ginza Creston from among many hotels. Our hotel is located within easy access to Tsukiji Outside Market and Tsukishima, famous for its monja-yaki. We hope you will choose Creston again the next time you visit Tokyo.
You stay here for the amazing view. It clean and safe. Staff is friendly. Only downside is that they still use mechanical keys and you only get one key per room. Makes it hard to coordinate if you and your travel mate want to split up part of the day. The view is amazing.
Stephen
Stayed 5 nights in Apr 2024
Response from Ginza Creston : Front desk on 11 May 2024
Thank you for staying at the Ginza Creston. As all of our rooms are located on the 33rd floor or higher, the views from our rooms have been well received by many of our guests. We look forward to having you stay at the Creston again the next time you visit Tokyo.
Brilliant place to stay at the end of our hectic schedule in Japan. Loads of cool places to walk around and very well connected to places like Asakusa, Shibuya, Shinjuku etc.
If in Tokyo, check the hotel out….I know I will when in Tokyo next.
Shiladitya
Stayed 3 nights in Apr 2024
Response from Ginza Creston : Front desk on 27 Apr 2024
Thank you very much for staying at Ginza Creston. Our hotel is conveniently located to Ginza and Tokyo Station, so please feel free to stay at the Creston again the next time you visit Tokyo.
Thank you very much for staying at Ginza Creston. We are pleased to hear that you were satisfied with your stay. All of us at Ginza Creston look forward to welcoming you again.
8/10 Good
Lindsay
9 Feb 2024
Lindsay
Stayed 21 nights in Jan 2024
Response from Ginza Creston : Front desk on 23 Mar 2024
Thank you very much for staying at Ginza Creston. We look forward to welcoming you back to our hotel on your next visit to Tokyo.
Very quiet and safe neighborhood
I can stay here again
Sung Doug
Stayed 3 nights in Jan 2024
Response from HMI Hotel Management on 12 Feb 2024
Dear guest,Thank you for your positive feedback. We're thrilled you enjoyed your stay with us. We look forward to welcoming you back for another great stay.
This was a last minute option but provided an amazing view of the area. The place is huge and lots of restaurant options and a 7-11 down stairs. The room was spacious and nice but seems a little dated. Overall nice place and would Recommend 38th floor for a wonderful view of the city.
Other than the smell of cigarette in the room, everything else was great. They did provide a humidifier in the room. The room is relatively big. I got room with 2 beds + sofa bed. Other than the cigarette smoke smell, the room & bathroom was super clean. The view was magnificent on 37th FL
Beautiful hotel with a great room especially liked the large tub and amenities of the room, the view was spectacular we could even see Fuji one morning and tokyo tower every night.
Such a spacious room and beautiful view. Felt like a king here.
Seita
Stayed 2 nights in May 2023
4/10 Poor
Arleen
Travelled with group
10 May 2023
Liked: Staff & service
It really wasn’t like the pictures. It said on the add that it had complementary breakfast but that wasn’t true. It smelled like someone smoked before we got to our unit. Honestly not worth the money
Overall, it's a good hotel. They do have smoking rooms, so ask for a non-smoking room if that is your preference. Otherwise, friendly staff and the hotel is in good condition
The staffs were very polite and helpful. They helped me to make reservation at high end restaurant. The room is not modern style but is spacious and clean. 38th floor view was awesome. The room does not have a safe vault but had no issues with leaving money in the room. Less than 15 minutes walk to Tsukiji Outer fish market and ~7 minutes walk to Tsukiki Station.
A bit out of the way from the busy Ginza area, but a nice hotel and convenient if you already know your way around Tokyo. Not recommended for the first time visitor.
Dr Kevin
Stayed 6 nights in May 2019
Response from Reception / Rie Iijima on 2 Jun 2019
Dear Dr. Kevin,
Thank you soooo much for your staying with GINZA CRESTON.
We're really happy to hear your comment.
We're looking forward to seeing you again.
Thank you!!
An amazing hotel in a great location by the river. Very comfortable, all essentials provided and the massage chair was a very welcome facility after days of sightseeing. Definitely highly recommended
Room is very spacious. Furniture and fixtures are quite dated, but clean and presentable.
Location of the hotel is close to Tsukiji’s outer market. Nearest metro station (Tsukiji Station) is some distance away and above ground - something you may like to take note of if you’re navigating your way to the hotel with luggage.
It rained on the day of our check-out, so we opted to travel by taxi. The fare from hotel to Tokyo Station was approx. JPY 1,700.
Amelyn
Stayed 2 nights in Oct 2018
8/10 Good
Verified traveller
15 Oct 2018
Liked: Cleanliness, staff & service
Great location, walking distance to Tsukiji market and Ginza, close to Tokyo Bay, Great view. Room is little outdated and need upgrade.
break fast was excellent, view from the 32nd floor restaurant was stunning.