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"Great stay with very friendly staff, the offer free transport to the monkey park and the onsen are great."

"The staff was very kind and helpful. The property is very beautiful. "

"Staff curtious, amenities including half board(breakfast and dinner). Good to have private onsen in our room plus 3 other private ones we can use."

"Great staff"

"Staff were amazing, food was fantastic, onsen’s were magical. Can’t wait to go back!"

"The bed was very hard with only one pillow each the linen was very thin and hotel itself needs renovating if it wants to attract more international guests. The staff were freindly and helpful. The location was fine with parking provided. The breakfast was not the best with average facilites and options."

"The thoughtful staff, excellent kaiseiki dinner made our stay a fabulous one. The property is well kept & we experienced warm, Japanese hospitality - from lunch recommendations, snowball toys, to free flow drinks at the lobby and room. We loved Shibu Onsen town & Shibu hotel made it all the more special. The Onsen was great especially during winter. "

"Very clean and excellent breakfast. Good Mountain View from room and onsen"

"The staff was excellent and made us feel like family."

"futon was v comfortable and service impeccable."

"夕食のブッフェのローストビーフが最高に美味しかったです。 フリーフローなのでビールもたくさん飲めます。"

"部屋は綺麗で居心地は良かったです。"

"Our room has beautiful mountain view. It is convenient to hire ski in the hotel. We mainly focus on Yatebi, Ichinose and Okushiga areas. They are all linked so we don’t need to take shuttle bus."

"The staff were very accommodating and kind. Our experience here has become a highlight in our Japan trip! Especially the half board menu where we experienced a hearty, well-balanced dining experience specializing in traditional Japanese food using local, fresh ingredients. The onsets were big and very well kept. We enjoyed our stay here!"