The Village Hotels, Big Bear Lake

"Great location! Very clean room! Great staff. "

"Check in was fast and the staff was friendly. The location is great and the view we had was amazing! I loved having access to the lake. It was very relaxing. The only downside to our stay was the cleanliness. Not very good."

"Staff were extremely friendly and helpful during our stay. Room was very clean and new looking. Comfortable bed and a great view! We will definitely be back !"

"Breakfast was delicious everyday, parking was easy and beds were very comfy and rooms were spacious ! "

"Nice garden and lake views,depending where your room is. Very close to The Village. Serves to-go breakfast which is decent. Staffs are super nice! "

"The room was really dirty shower was not clean "

"Our first trip as 3 (we just had a baby) wasnt horrible but not ideal either. In the middle of the night the heater went out, we suffered through the 30° weather until morning to get wood. The fireplace doesn't ventilate well, and the smoke was suffocating us. I was looking forwars to the room Jacuzzi but it was severely outdated and honestly I didn't see any option to turn the jets on and when I turned the water on a little bit of the old water with soapy bubbles started coming up, which was a an eye soar. Other than that, it was great. "

"Breakfast was good with pancakes and eggs. I wouldn't say it was eleborate spread but it was good enough. My family enjoyed it!"

"Had a great stay , everything was exceptional"