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"Easy check in, several options for pools, family friendly, beach is right off the hotel deck. "

"Stayed for one night before a cruise, a family of three. We arrived past noon and the front desk was kind to give our room early. The room was clean and very well lit (natural sunlight, floor to ceiling windows). After we unpacked, we had a nice lunch at The Salty Siren, a beach front restaurant with a pool, which made our 8 yo very happy. Parents had a nice break as well with the tasty beverages while kids have a great time - win win. The location was nice as we took a stroll along the beach and towards a row of food kiosks (i think it's called a broadwalk). At night we had dinner at The Wreck with the swimming mermaid show. While the food was just average, they made it up with good service and the kids definitely enjoyed the show. This hotel had everything to make this a memorable stay for us. We will certainly be back!"

"It is a 5-star. Beach and pool are amazing. but they did not provide coffee machine in the room. You need to pay for everything here which you usually get for free when you stay Marriott or Hilton. Overall it is a happening place. "

"Facility and staff were excellent!"

"Was a very nice and clean place very friendly staff hollie at the beach bar was fabulous "

"Staff was amazing treated us with excellence "

"This hotel has friendly and helpful staff. The property is maintained well. The room and bathrooms are very clean. The location is excellent for Universal Studios and many dining options, including outlet stores."

"Never been to this hotel before and now I’m a loyal customer "

"Absolutely love it "