The Reserve Hotels, Frisco

"Clean, convenient location and excellent customer service"

"The space was well laid out for a family of four. Since we visited in the early part of summer, the room was a bit warm with no a/c available. However, we enjoyed the amenities and close proximity to restaurants and shops."

"In the first room the heat was on, temperature was 88⁰ and the AC was not turning on after attempting, we walked straight back to the front desk and explained that would not be okay for us and our dog. The front desk said she could send maintenance.. she then said she could make an exception, but that they normally would not offer a different room. The only other room had construction going on above, there was hammering / pounding heard from the ceiling for the first 30 minutes. I undertand that remodels require noise and unsightly areas, but so much of that hotel and the rooms look worn down, definitely not a place where $50 parking per day and a $100 pet fee is appropriate. The breakfast was good, lots of options, but i'd never suggest this hotel based on the customer service, extra charges, and looking like a low-grade motel in the rooms and hallways."

"Excellent hotel, everything was delicious for breakfast, the location and everything, we love it! Definitely will go back again, the only fact was the men of the reception in the night, I Will definitely complain about him for his services, but we try to stay positive because the day people were pretty nice! "

"Todo muy limpio y un ambiente hermoso sin dudas volveríamos a este hotel siempre que vayamos nos sentimos como en casa "

"The air conditioning wasn't working."

"We loved the pool and hot tubs. We plan to return."

"Everything was perfect!"

"Hotel was clean, staff was very friendly, views from rooms was beautiful"