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"Service at breakfast was below par. The spa and food at other restaurants was excellent. The rooms can do with some renovation "

"If you are looking for R&R, this place is for you, provided you can handle stairs. Our room was spacious and the sea view was beautiful. We had room 111. We truly believe it is the worst room they have. We were forewarned during check in that it was a distance away and involved stairs, but was the room that fit with our booking of king bed and sea view. We had 54 stairs to climb from our rm to the main lobby. 35 stairs to the restaurant. We couldn’t get to anything without stairs. We even had to go up one set of stairs and down another to get to the pool. We also like to sit out on our balcony after returning from the pool. Our balcony was directly above a staff area, so at times, was quite noisy. (Voices, a noisy water pump (?) I don’t know what the phone ext. was for our rm, but twice in 9 nights we received calls from other guests. The first was around midnight asking for water to be sent to their room. The second was at 1:45 am asking for help with their luggage. Both times we were sleeping. Speaking of pools, they are lovely (but in need of some work). Again, 8 steps down to the infinity pool and another 22 to the lower pool. Kudos to the chefs! We didn’t have one single meal that wasn’t delicious! Our second last night, we saw a daytime activity schedule at the top of the stairs near the lobby bar. Who knew!? They offer currency exchange, but not for Canadian $ There is literally nothing to do here. Beautiful place but 10 nights was too long. "

"The resort is ideal for a family vacation. Very friendly and hospitable staff that will help you with all. The rooms are clean and spacious. The Mai Khao plaza is 5min away."

"Rooms were excellent, clean and very comfortable. Swimming pool had plenty to do for kids with a "

"Everything you could expect from a solid 5 star hotel. Great service great breakfast. Good rooms etc etc. This hotel is up a steep hill and you need to climb to get to your rooms. If you have arthritis or lung or hear condition it might not be the hotel for you. There is a shuttle that will take you around but you have to wait for it. Nai thon beach has a steep drop off into the ocean and the waves have some force. It not calm like Kamala or the other beaches just south. Though I did enjoy the waves, my wife did not."

"Excellent hotel, staff and pools, the splash park. The only downside - it is full of russians."

"Excellent beach, excellent service!"

"Good breakfast and comfortable spacious room with effective AC. For the price paid I thought this was good value in Phuket, 5 mins from the airport and only 15 mins to the beautiful beach."

"A 4 minute walk to Surin Beach (across the street) excel"