Castles in Texas

"The elevator is very far from the check in front desk The carpets on the floor very out dated and need cleaning or replacing "

"We had a peaceful stay at the property. "

"I like that you are able to access both properties. Room was amazing. "

"Breakfast basic continental and food at poolside low quality. Fries served cold, no dipping sauces for tenders etc. bathrooms by pool without toilet paper, painting needed on all railing services on balconies. Location is good but staff could be friendlier and helpful. Checking in was not pleasant. "

"Great location!"

"We had a great stay, everyone was friendly and helpful, the rooms were clean, and the family had a blast hanging out by the pool while the kids played."

"Unique ipad self checkin with you creating your own room key. Rooms are tiny but bed was comfy and room was clean. I opted for add on breakfast and portion and presentation were worth the extra 12 dollars. Keep in mind there is no fridge in room. Air-conditioning works really well. Hall and room carpets are getting close to due time for replacement. Down stairs waiting area and Bistro were very stunning. Morning front clerk, she was super friendly and helpful. Evening clerk had a very dry and tone as if you were bothering her. Bistro gentlemen was polite but not friendly at all. Offsite parking is available, vallet for 50 a night is an option which does comes out of the 50 incidental hold if used. Overall I would recommend the property for a short down town experience."

"The hotel page says there is "self-parking available". That would imply maybe there is an option of valet parking? Unless you go to the details page about parking you won't find out until arrival there there is no on site parking. There is limited on street parking due to limitations for local resident parking. The only real option is to use the parking garage, which is a block away from the hotel. And this costs $15 per day in addition to the room charge. So what they don't tell you directly is you will essentially have to pay the extra $15 per day for your car unless you are lucky enough to find an open spot and don't mind the risk of parking on the street in a tourist area. If you want wifi, you either use their non-secured access or you have to sign up for membership with IHG to get access to secure wifi. And the process was not straight forward. After finishing the water bottles that were in the room at check-in the staff member who came to clean the room told us you only get one unless you belong to some club??? The room was very nice, the breakfast was good. If you are willing to pay the extra for parking and are a member so you get the secure wifi, this is a nice hotel."

"Easy access, within walking distance of the Alamo and the Riverwalk. The rooms were clean and well maintained. The staff was friendly and helpful."