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Mediterranean Palace

5.0 star property
Luxury resort on the beach, with 2 outdoor swimming pools
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Mediterranean Palace

Aerial view
Reception
Interior detail
Minibar, in-room safe, desk, blackout curtains
3 bars/lounges, swim-up bar, poolside bar

Reviews

8.2 out of 10

Very good

Popular amenities

8.4 out of 10
Guests loved the amenities.
  • Pool
    Pool
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Parking included
    Parking included
  • Gym
    Gym
  • Spa
    Spa
The price is NZ$469
includes taxes & fees
30 Sept - 1 Oct
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Room options

Available filters for rooms
Showing 3 of 10 rooms

View all photos for Standard, Mountain View

Minibar, in-room safe, desk, blackout curtains

Standard, Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
Rainfall showerhead
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard, Sea View

Minibar, in-room safe, desk, blackout curtains

Standard, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
Rainfall showerhead
  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard, Pool View

Minibar, in-room safe, desk, blackout curtains

Standard, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

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Pool
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9.0 out of 10, Wonderful, (1001)
The price is NZ$330
includes taxes & fees
13 Oct - 14 Oct
Cleopatra Palace Hotel

About the area

Map
Avenida de las Americas, Playa de las Americas, Arona, Tenerife, 38660

What's nearby

  • Estadio Antonio Domínguez Alfonso - 8 min walk
  • Playa de las Américas - 10 min walk
  • Los Cristianos Beach - 14 min walk
  • Veronicas Strip - 19 min walk
  • Siam Park - 6 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 20 min drive

Restaurants

  • ‪Hard Rock Cafe Tenerife - ‬2 min walk
  • ‪Cafetería Plaza - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Harry's Bar - ‬3 min walk
  • ‪Bianco Ristorante - ‬2 min walk

About this property

Mediterranean Palace

Luxury family-friendly resort refurbished in 2024 and located near Siam Park
Playa de las Américas and Las Vistas Beach are located near Mediterranean Palace, which provides an adjacent golf course, a swim-up bar and a poolside bar. Adventurous travellers may like the archery, Pilates and fitness classes at this resort. For some rest and relaxation, visit the sauna, and indulge in a facial, a body scrub or a hot stone massage. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Yoga classes are offered at the gym; the property also has concerts and live shows, a rooftop terrace and shopping on-site. In addition to a playground and an arcade/games room, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with pool umbrellas, a lifeguard on site and a swim-up bar
  • Free self-parking
  • Bike hire, tennis courts and a round-trip airport shuttle (surcharge)
  • A beach club on-site, express check-out and express check-in
Room features
All 535 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Childcare services and travel cots
  • Bathrooms with rainfall showers and children's dressing gowns
  • 55-inch Smart TVs with satellite channels
  • Wardrobes/cupboards, balconies and electric kettles

All-inclusive details

All-inclusive room rates at Mediterranean Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Coal
  • Diabolo
  • Drago Terrace
  • Kiosko
  • The Pier

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Soundproofed rooms
  • Stroller
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (10,635 square foot of space)
  • Coworking space
  • Meeting rooms

Outdoors

  • In a nature reserve
  • On the beach
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 48 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Mediterranean Palace Arona
Mediterranean Palace Hotel Arona
Mediterranean Palace
Mediterranean Palace Hotel
Mediterranean Palace Resort Arona
Mediterranean Palace Arona
Mediterranean Palace Resort
Mediterranean Palace Resort Arona

Frequently asked questions

Does Mediterranean Palace have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Mediterranean Palace?

As of 27 Sept 2024, prices found for a 1-night stay for 2 adults at Mediterranean Palace on 30 Sept 2024 start from NZ$468.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mediterranean Palace pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mediterranean Palace?

Self-parking is free at this property.

What time is check-in at Mediterranean Palace?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mediterranean Palace?

Checkout is at noon.

Does Mediterranean Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 48 per person applies.

Are there all-inclusive benefits at Mediterranean Palace?

Some rate plans available at this resort are all-inclusive.

Where is Mediterranean Palace located?

Located in Arona, this beachfront resort is next to a golf course and within a 10-minute walk of Arona Pyramid and Las Vistas Beach. Playa de las Américas and Los Cristianos Beach are also within 15 minutes.

Mediterranean Palace Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 356 out of 1002 reviews" "
Rating 8 - Good. 416 out of 1002 reviews" "
Rating 6 - Okay. 160 out of 1002 reviews" "
Rating 4 - Poor. 51 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with no issues with the hotel and location
Stayed 4 nights in Sep 2024

10/10 Excellent

Trevor David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

ELIE FOUAD

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating
Stayed 5 nights in Sep 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious modern hotel, in the middle of everything, near to the beach a touch of luxury
Stayed 8 nights in Aug 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
cannot fault the property or staff as we’re all amazing the reason for scoring 4 instead of 5 was the food. Food options were not great and would book again but not the meal option probably just b&b
Stayed 4 nights in Aug 2024

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely central property with good service and modern decor
Stayed 1 night in Jul 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely love staying here, it’s excellent for both families and couples! It’s extremely clean and has all the facilities you need… the kids club is great!
Stayed 4 nights in Jul 2024

8/10 Good

Yasmin

Travelled with partner
Liked: Cleanliness
Overall we had a nice stay at the hotel which is very close to the lovely beach and general touristy area. It was clean, modern, and newly fitted with stylish interiors. The Mediterranean Palace is the recently refurbished part of Mare Nostrum, however it almost feels like it has reopened slightly too soon - the gym facilities were not yet open or usable, the rooms had that new paint / new furniture smell, and there were some room amenities missing such as robes / slippers etc which you’d expect from a 5 star hotel. Some receptionists were incredibly friendly and helpful and some slightly abrupt. Their ‘app’ also seemed to have some teething problems with some QR links not loading.
Stayed 4 nights in Jul 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To be fair l think the bar staff could have a better way of serving customers,it was a long wait. More staff needed. We were very impressed with Theo the bar waiter. He is an asset to the hotel. Also Keilly in the restaurant. Both were so polite, helpful & kind. We would return again because of them.
Stayed 6 nights in Jul 2024

8/10 Good

George Alexander

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Only marked down on condition due to the property closing mid jan 2023 for 9 month refurb. Definitely looked tired and in need of upgrade. But this didn't detract from our enjoyable stay in clean comfortable freindly hotel in perfect location

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Central. Very clean. Staff very friendly.
Stayed 6 nights in Dec 2022

10/10 Excellent

Adrian

Stayed 11 nights in Nov 2022

8/10 Good

Robert

Travelled with partner
Liked: Staff & service, amenities
Location & friendly staff, the hotel was spotless but in need of a refurb which I think is on the cards
Stayed 9 nights in Nov 2022

6/10 Okay

Diane

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice pool but closed 2 days out of our4day stay. Room key stopped working every day so trip to reception which was a pain as quite slow at reception and we heard other people talking about this so this must be a problem Rooms are so dated they defo need a revamp Hotel in nice area and close to beach are a plus overall ok probably wouldn’t stay there again

10/10 Excellent

Scott

Stayed 4 nights in Oct 2022

10/10 Excellent

Zoltan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location,very nice breakfast,friendly staff,family focused,also good value for money!
Stayed 7 nights in Aug 2022

2/10 Terrible

Sylvia

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
My stay here was HORRIBLE! It was the WORST experience I have had in a hotel in my 30 years of travelling. I have stayed in multiple hotels and this, by far, was the worst. to make matters worse, it was my 7year old daughters first time on holiday w/ me. Most of the staff, with the exception of 1 or 2, were unfriendly, unhelpful and uncooperative! The most traumatising part of the trip was an incident in which my daughter and I, along with my friend and niece, was at the hotel swimming pool, at one point my friend and I were in the pool getting to the deeper end when I turned to look at my daughter she had started travelling to the deeper end as well, I shouted at her to return to the shallow end at which point I saw her slip and she started drowning. I screamed at the top of my lungs for someone to help she's drowning! no one moved a muscle. Everyone, continued to lay back in their seats including the hotel life guard at the scene! I eventually got to her in time thankfully, and carried her out. she was coughing up water from her lungs and throwing up! it was then, I saw the life guard WALKING towards us. my friend told him off and asked why were you not doing more? I took my daughter to her room, and made a complaint to the staff about the life guard and was told both by him and the staff member that it is the parents job to watch their children, not them. which I agree, however, it is the Lifeguard job to save people in accidents, which he is TRAINED to do. he did not.
Stayed 8 nights in Aug 2022

10/10 Excellent

Ava

Stayed 6 nights in Jul 2022

10/10 Excellent

Bernard

Stayed 1 night in Jun 2022

10/10 Excellent

john

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
the rooms are a bit outdated eg plug sockets bed sheets were not changed in the 5 days we were there breakfast hot and cold food fantastic and the staff were so helpful and caring I would reccomend to all my friends Thankyou
Stayed 5 nights in May 2022

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to small beach at rear of hotel, loads bars and restaurants infront of hotel. Room was sea view, could have done with a few updates as the room looked a little dated, but was very clean.
Stayed 5 nights in Apr 2022

10/10 Excellent

Darren

Stayed 2 nights in Apr 2022

8/10 Good

MATUS

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice Resort, super close to the beach. People were nice. Live music every evening. Breakfast coffee was instant coffee, which was dissapointing. Rooms could use some reconstructions.
Stayed 5 nights in Apr 2022

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Cleopatra hotel, staff very friendly and everything very clean.
Stayed 14 nights in Nov 2021