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"The view is obviously incredible, which is what the resort relies on. The staff were nice enough, but lacked management and training in certain areas. Had they been more attentive, we would have spent more money. The food was well cooked but the menus are a little odd. After paying so much to stay at the hotel, it's then disappointing to have to compete with public visitors to get tables in the restaurant. I'm shocked the property has been open less than 10 years; it needs a lot of maintenance. The water pressure is non-existant (shower is disappointing and even worse when irrigation is running), tiles are missing in both the main and the in-room pool. The main pool needs a deep clean, moss and black mould in the grout lines (black floating around in the pool). Shortage of pool towels, which have seen better days. Our bi-folding patio doors only partially opened, and we heard others talking about the same by the pool. We visited in dry season so whilst not expecting lush green landscaping, lights, wiring and irrigation all out the ground was disappointing to see. The areas behind the pool where nobody looks and between rooms is littered with rubbish and buiding materials. Whilst not the hotel's problem, the little make-believe town of Las Catalinas is extremely overhyped. Its still being built and its nothing. It reminded us on a Disney back lot set. Fake buildings with nobody in them. The beach and sea are lovely but quite busy with locals and visiting tourists. "

"We spent 9 days at villa potrero with 16 people.. it was clean and spacious and everyone had their own space. Catalina, the property manager, was amazing! She was responsive and helpful so friendly! Playa Potrero is beautiful and quiet and the sunsets can’t be beat! "

"excellent!"

"People there are excellent! I will definitely come back here again. The A/c unit went out the last day of our stay. They try to accommodate us the newt they could. Unfortunately we’re unable to fix it but is one of those things that sometimes we have to be flexible. The hotel manager was awesome, the maintenance ce personnel great people."

"Todo estuvo muy bonito. "

"We really enjoyed staying in the glamping tent with our two sons. Staff was great!"

"The whole property (Casa Paraiso) and location were outstanding and was as good as the listing indicated. The bedrooms and bathrooms were great, and the daily housekeeping was a plus. Everything worked great and when it didn't, the property manager (Jimmie) was quick to get it fixed. We had a great time and would highly recommend. "

"This was a great place right on the beach with beautiful sunsets to enjoy on the patio. The pool is an added bonus. The kitchen is sufficiently equipped to cook meals for the family. A!"

"House was very clean, pool was great and easy access to the beach. I thought the pool might be too shady but it gets great sun and the shady back porch was nice as the weather was very hot. Great stay overall! "