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Reviews of Motel 6 Temecula, CA - Historic Old Town

2 out of 5
Motel 6 Temecula, CA - Historic Old Town
41900 Moreno Rd, Temecula, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 527 out of 1163 reviews" "
Rating 8 - Good. 292 out of 1163 reviews" "
Rating 6 - Okay. 165 out of 1163 reviews" "
Rating 4 - Poor. 61 out of 1163 reviews" "
Rating 2 - Terrible. 118 out of 1163 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eishunia

Liked: Cleanliness
I have stayed at this property twice and both times, I received great customer service. The rooms are clean and it is quiet. I will be staying here again. Thank you!
Stayed 1 night in May 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Dian

Liked: Cleanliness
Disliked: Staff & service
There was absolutely NOTHING in the roo. No cofee. No clock, no known ice machine and no map of facility. I had to hunt for the staircase. No elevator which means a LOT of trips up and down stairs. My key card would NOT work! So I had to haul my stuff back down the stairs, get a new key, then haul it back UP the stairs. I had to drive around to find where the staircase. I did finally stumble upon the ice machine. The clerk was very nice.
Stayed 2 nights in May 2024

8/10 Good

John, HIGHLAND

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and pleasant
Stayed 1 night in May 2024

10/10 Excellent

Sherry Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice place to stay, I felt comfortable in my week long stay and the staff was great. I liked the pool setting, my room faced it, and the trees were blooming. It was pretty/calming. It was pretty quiet and one of the better Motel 6's that I've stayed in. I have been traveling a lot of the last couple years, so that says a lot!
Stayed 3 nights in May 2024

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area to enjoy the town.
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May 2024
Hi James, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Brand Experience Team on 22 May 2024
Hi Cynthia,Thank you for rating your stay.Maz K.#Team6

8/10 Good

Patrick

Liked: Amenities
Nice place
Stayed 1 night in May 2024
Response from Nancy Y. on 14 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Brand Experience Team on 16 May 2024
Hi Michael, Thank you for the perfect rating!Natalie #Team6

2/10 Terrible

Nathan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Management was rude and trashy
Stayed 3 nights in May 2024
Response from Nancy Y. on 14 May 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Cyntoria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay. I left. There were people hanging out. There were big dogs barking next door. I felt so unsafe. I called Expedia to let them know about this property. I was hung up on 2 times after being on the phone for over 30 minutes. I am not satisfied.
Stayed 1 night in May 2024
Response from Nancy Y. on 14 May 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

4/10 Poor

Romeo

Stayed 1 night in May 2024

8/10 Good

Nancy, Vista

Travelled with partner
Liked: Staff & service
Older property but clean. The staff was super friendly and helpful.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Nancy,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service
The property was old, dated, some minor clean up and paint would go really far
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Dawn,Thank you for the excellent rating!! Maz K.#Team6

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 9 May 2024
Hi Jim,Thank you for the amazing rating!! Maz K.#Team6

6/10 Okay

Veronica

Stayed 1 night in Apr 2024

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole hotel needs to be redone and the staff isn't very responsive when you need something. I got the vibe I am here to serve myself and them!!!
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Angela, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

2/10 Terrible

Daniel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DON'T BOTHER ASKING FOR A NON -SMOKING ROOM. THEY WILL JUST SPRAY IT. AND SAY HERE YOU GO. YOU CAN HEAR EVERYTHING OUTSIDE, EVERY NOSE, FROM YOU'R NEIGHBORS UNITS. THE WALLS ARE PAPER THIN. THE HOMELESS ARE LINVING IN THE BUSSES BEHIND THE PARKING LOT, CARS PLAYING THEIR MUSIC AT ALL TIMES DAY OR NIGHT. TO TOP OFF SOMEONE PULLED THE FIRE ALARM AROUND 4AM. SPEND THE EXTRA MONEY ANYWHERE BUT HERE.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Daniel, We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Natalie #Team6

8/10 Good

guadalupe

Stayed 1 night in Apr 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
Thank you for the perfect rating!!Nancy Y.#Team6

6/10 Okay

Flor

Travelled with family
Liked: Amenities
The fire alarm that went off at 7 am was a bit much
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Flor, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

10/10 Excellent

Wess

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Young lady Corinne was amazing and efficient hope she gets a promotion or a raise I’ll be calling every day till she gets a positive incentive for her hard work and very out of this world positive attitude and patience she deserves something and I’ll be happy to to. Call everyday and night till she is rewarded
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Wess, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

10/10 Excellent

DeGolden L.

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was quick and with a smile. DW
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi DeGolden L.,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Ashely

Liked: Cleanliness, staff & service, amenities
I love this one
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Ashely,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that we were close to a lot of shopping centers
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Michelle,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe,clean and quiet!!!!!
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Roy,Thank you for the excellent review! Maz K.#Team6

10/10 Excellent

Shiella, Tustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 25 Apr 2024
Hi Shiella,Thank you for the excellent review! Maz K.#Team6

8/10 Good

DANIEL

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 25 Apr 2024
Hi Traveler,Thank you for the excellent rating!! Maz K.#Team6

4/10 Poor

Michelle

Disliked: Staff & service, amenities, property conditions & facilities
The temperature is freezing and none of the heaters work
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Michelle,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Rafael

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Rafael, Thank you for positively rating your stay!Natalie #Team6

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean area
Stayed 1 night in Apr 2024
Response from Nancy Y. on 16 Apr 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Roy

Liked: Amenities, property conditions & facilities
Quiet,safe and clean!!!!
Stayed 1 night in Apr 2024
Response from Nancy Y. on 16 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Gilberto

Stayed 4 nights in Mar 2024

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location;)
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Carolina,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Elsy

Stayed 1 night in Mar 2024

6/10 Okay

Kenneth

Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi KennethThanks for your review, we really appreciate the support. Lilith#Team6

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Jaime,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean and quiet. The housekeepers are kind and sweet. The front desk women are helpful and friendly. It is a clean and quiet place compared to most motel 6's I have been to. Only down side is you have to pay extra for a fridge and you dont get a microwave. They only have a community microwave in the laundry / ice room.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi CrystalWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

DeErrol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi DeErrol,Thank you for the excellent rating!Lilith#Team6

10/10 Excellent

Rigoberto

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi RigobertoThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Jaime

Stayed 7 nights in Mar 2024

10/10 Excellent

Robert

Travelled with family and small children
Front desk rep was great!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Robert, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

4/10 Poor

Luis

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Door was difficult to lock.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Luis, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

4/10 Poor

Gary

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
Family of kids upstairs, walking around at all hours. Only there one night but I won't ever stay in a motel again. Wasn't worth complaining as you get what you pay for.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Gary, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Kimberly, Thank you for positively rating your stay!Natalie #Team6

10/10 Excellent

Eishunia

Stayed 1 night in Mar 2024

10/10 Excellent

golsa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good value for a quick stay...close to old town
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Traveler, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

8/10 Good

Bertha

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I loved the location, walking distance to old town Temecula. The room is small, no mini fridge. The beds are small but we where here only one night.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Bertha, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 Okay

Ruben

Stayed 1 night in Mar 2024

8/10 Good

Anthony

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is awesome and Angie is very on top of the reservations. Had me checked in under 2 minutes. Information thorough n accurate. My stay was ugly last 2 nights, neighbors in 129 were fighting with 2 daughters crying, cops, etc.That sucked.
Stayed 7 nights in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Anthony, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6