BBQ/picnic area
Check availability

Reviews of Rainbow Motel

2.5 out of 5
Rainbow Motel
1009 - 1011 Cameron Road, Gate Pa, Tauranga

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 26 reviews" "
Rating 8 - Good. 12 out of 26 reviews" "
Rating 6 - Okay. 7 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

2.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility had mould behind the curtains, was dated and dirty. There were toys over the driveway, empty alcohol boxes and we ended up not being able to stay because of the state of the room. We were charged over $400 for the one night and was told we have to go to Expedia to get a refund. Very disappointed!
Stayed 1 night in Apr 2021
Response from Rainbow Motel on 15 Apr 2021
we are surprised you are even able to leave the comment, you didn't check in for your booking. We don't give you a refund because we didn't charge you anything. You paid to Expedia and that is where you have your money back. You come to Tauranga on a public holiday, every motel is about the same price for the weekend. We basically just lost all the income for your room by agreeing to not charge you when we can because we don't want to involve too much argue with you when you come up with that many excuses. Guess we just wish you all the best now.

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019

6/10 Okay

Lyndall, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom basin did not drain which was an unpleasant experience. We advised staff the next morning and they said it would be fixed but it wasn't when we returned at the end of the day. It was disappointing and gross.
Stayed 2 nights in Jan 2019

6/10 Okay

mudit

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Lavinia, Auckland, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only steps away from shops including a grocery store and petrol station
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
It was ok for last minute. But was a bit cold, shower was leaky and not great, had a TV but no freeview so couldnt watch anything. They said free Wiifi but was limited. On a good note the staff were very accommodating for our big family.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Really clean and nice motel for the price! A bit noisy in our room but you get that so close to a main road. Thanks!
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the overnight stay that we needed. Bed was comfortable, bathroom modern, good facilities close by.
Stayed 1 night in Aug 2018

6/10 Okay

Han, Australia

Liked: Cleanliness, staff & service, room comfort
The motel is a bit deceiving from the exterior because it looks old and run down but the interior of the 2 bedroom motel room was quite decent and has been renovated. It is a tad overpriced though for a motel room.
Stayed 1 night in Jul 2018

8/10 Good

Amie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
We were only there to sleep as we were in town for a wedding. The staff were very friendly and helpful. Accommodation was comfortable. Good location close to lots of amenities.
Stayed 1 night in Mar 2018

8/10 Good

jeannie, whakatane nz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel conveniently close to Tauranga hospital
My husband was in hospital and I found the staff to be pleasant and supportive. I found that I needed to stay an extra day and they went out of their way to accomodate me, for which I am grateful.
Stayed 2 nights in Feb 2018

10/10 Excellent

Shaz , auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff & close to the shops
Would definitely recommend as the staff was amazing to deal with. He was so nice n polite very welcoming. Thank you so much for the wonderful service 😊😊
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely motel!
We loved our 1 night stay here! It was super clean, the staff were friendly and the rooms were very nice and good sized for the price.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Lovely friendly staff at check in. Comfortable huge room with everything you need to stay. Very close to amenities. Easy parking & getting in & out of the property.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only used for a place to sleep while in Tauranga on a course
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Ok for backpackers
Bad bed. Noisy. No privacy. You can put lipstick on a pig, but it's still a pig.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Lovely clean well presented unit. Friendly staff. Happy to stay here again.

8/10 Good

Leith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, cheap and great
Stayed here overnight as we had a wedding to attend. We didn't actually stay in the hotel long but it served its purpose well. Only con was my wife though the lighting wasn't the best for applying makeup in the bathroom but often it never is anyway

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one night stop.
A one night stop over. Options for purchasing eving meal across the road. Convenient car park at unit doorway. Comfortable bed.

8/10 Good

vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love staying here. stayed about 5 times

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Good access motel
The family running the motel were very accommodating and helpful. My only quibble would be the lack of sound insulation with road noise and noise from other units being very noticeable and causing a sleep disturbance most nights.

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Tidy hotel, with enough room for the kids.
We only stayed one night for business - it was perfectly adequate for us and our 2 children.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

ASChonburi, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้องพักโดยรวมดี สะอาด อุปกรณ์ครัวพร้อม ใกล้แหล่งท่องเที่ยว
Stayed 1 night in Jul 2018

8/10 Good

Peter, Huizen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compleet ingerichte, nette gerenoveerde kamer
Ruime kamer met kitchenette, eethoek en groot bed. Aparte badkamer. Vriendelijke ontvangst. De kamer was helemaal gerenoveerd. Uitstekend bed. Om in de avond makkelijk te zitten hebben we de stoeltjes van het terrasje binnen gezet.