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Hugo & Carter's Backpackers & Motel

2.0 star property
Hostel in Tauranga with free parking

Photo gallery for Hugo & Carter's Backpackers & Motel

Standard Twin Room (2 Single Beds)
Fireplace
Dining
Dining
Standard Triple Room (Double with Single Bed)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Quadruple Room (Double with Bunk Bed)

Standard Quadruple Room (Double with Bunk Bed)

Standard Quadruple Room (Double with Bunk Bed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Separate bedroom
Private bathroom
Mobile key entry
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for 8 Bed Dorm Room

8 Bed Dorm Room

8 Bed Dorm Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Separate bedroom
Mobile key entry
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Studio

Studio

Studio

Highlights

Heating
Separate bedroom
Private bathroom
Mobile key entry
Daily housekeeping
  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Standard Twin Room (2 Single Beds)

Standard Twin Room (2 Single Beds)

Standard Twin Room (2 Single Beds)

Highlights

Heating
Separate bedroom
Private bathroom
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room (Double with Single Bed)

Standard Triple Room (Double with Single Bed)

Standard Triple Room (Double with Single Bed)

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Separate bedroom
Private bathroom
Mobile key entry
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for 4 Bed Dorm Room

4 Bed Dorm Room

4 Bed Dorm Room

Highlights

Heating
Separate bedroom
Mobile key entry
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for 4 Bed Dorm Room with Ensuite

4 Bed Dorm Room with Ensuite

4 Bed Dorm Room with Ensuite

Highlights

Heating
Separate bedroom
Mobile key entry
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed
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About the area

Map
39 Bell St, Tauranga, Bay Of Plenty, 3110

What's nearby

  • Fernland Spa - 3 min drive - 2.2 km
  • Tauranga Domain - 5 min drive - 4.3 km
  • Blake Park - 11 min drive - 10.0 km
  • Mercury Baypark - 13 min drive - 13.1 km
  • Mount Maunganui - 20 min drive - 13.2 km

Getting around

  • Tauranga (TRG) - 13 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Tauranga Citizens Club - ‬5 min drive
  • ‪Burger King - ‬6 min drive
  • ‪Mills Reef Winery & Restaurant - ‬6 min drive
  • ‪The Coffee Club - ‬5 min drive

About this property

Hugo & Carter's Backpackers & Motel

Hostel located in Judea
A garden, a library and laundry facilities are just a few of the amenities provided at Hugo & Carter's Backpackers & Motel. Stay connected with free in-room WiFi.
Other perks include:
  • Free self-parking
  • A TV in reception
Room features
All guest rooms at Hugo & Carter's Backpackers & Motel include amenities, such as free WiFi.
Extra amenities include:
  • Heating and daily housekeeping

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Heating
  • Mobile key entry
  • Shared accommodation

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from 3 March 2025 to 22 August 2025 (dates subject to change).
This property is undergoing renovations from 8 June 2024 to 31 July 2025 (completion date subject to change).
During renovations, the hostel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hugo & Carter's Backpackers & Motel Tauranga

Frequently asked questions

Is Hugo & Carter's Backpackers & Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hugo & Carter's Backpackers & Motel?

Self-parking is free at this property.

What time is check-in at Hugo & Carter's Backpackers & Motel?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hugo & Carter's Backpackers & Motel?

Checkout is at 10:00 AM.

Where is Hugo & Carter's Backpackers & Motel located?

Located in Judea, this hostel is within 1 mile (2 km) of Huria Marae and Fernland Spa. Memorial Park and Tenpin Tauranga are also within 2 miles (3 km).

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Hugo & Carter's Backpackers & Motel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 21 out of 66 reviews
Rating 8 - Good. 29 out of 66 reviews
Rating 6 - Okay. 10 out of 66 reviews
Rating 4 - Poor. 4 out of 66 reviews
Rating 2 - Terrible. 2 out of 66 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10

good for what we needed
Stayed 1 night in Aug 2024

8/10

Pleasant stay in motel unit. Suited what we needed for over fight stay.
Stayed 1 night in Sep 2022

8/10

Good value. Warm room.
Stayed 1 night in Jul 2024

10/10

We stayed in a 3 bedroom room with toilet. It was basic as expected but we still found it very comfortable and very good value. The staff were friendly and welcoming. I would have no problem with staying here again.
Stayed 2 nights in Apr 2023

2/10

Mould on curtains, towels and bathroom. Common area not ideal to eat in, smells rotten. Not safe at night.
Stayed 1 night in Aug 2022

10/10

Value for the money you pay. I was very happy. Might not be for fussy people though. The number given to confirm late arrival was engaged till the afternoon. Had me worried as I was trying advise I’m late and organise receiving key late.
Stayed 1 night in Aug 2022

2/10

Used soap in shower, floor was not vacuumed and lots of dirt and dust / sticky floor. Sink was visibly dirty also.
Stayed 1 night in Jul 2022

4/10

Went out of our way to go check in and no one was available at 3pm. Multiple people queueing up to check in with no one in the office to help, even contacted the help number on the door and waited around for 20mins but no reply. Room was super hot with no fan and nearly impossible to sleep. Also had no toilet paper in our private bathroom. Only stayed there one of our 3 nights booked.
Stayed 3 nights in Dec 2022

8/10

Stayed 1 night in Jan 2025

6/10

The room was quite old, moldy, and in poor condition. The sink was filthy, the soap dispenser was broken, and the water tap couldn't be properly turned off. The bed linens were old and bit dirty. However, the location and communication were great.
Stayed 2 nights in Jan 2025

8/10

Stayed 1 night in Jan 2025

6/10

Stayed 3 nights in Dec 2024

6/10

Stayed 3 nights in Dec 2024

8/10

Clean and tidy room with private bathroom and shower. One double and one single bed. A shared kitchen which had full amenities although I did not use these. A warm fire place in the shared lounge which another nice room guest added in more firewood which the warmth flowed into the dining/kitchen area. If you are looking for a simple, fuss free room for an overnight/long stay, can't go wrong here. Under 10mins drive into the city/beach/Mt Maunganui.
Stayed 1 night in Sep 2024

10/10

Stayed 2 nights in Jun 2024

10/10

Easy no hassle stay, clean & tidy, value for money
Stayed 1 night in Oct 2022

8/10

Stayed 1 night in Oct 2022

8/10

Stayed 2 nights in Oct 2022

8/10

If you just need a bed to sleep in it’s convenient… other visitors were friendly staff were informative
Stayed 2 nights in Sep 2022

8/10

Stayed 1 night in Sep 2022

8/10

Stayed 1 night in Sep 2022

8/10

Stayed 2 nights in Jul 2022

6/10

Stayed 1 night in Jun 2022

10/10

Stayed 1 night in Mar 2022

10/10

Found a massive cockroach in the room. Initially the overwhelming smell of what I thought was cleaning product made me happy to know the room had been cleaned but it didn't dissipate.
Stayed 1 night in Jan 2022