Hugo & Carter's Backpackers & Motel is located in Judea, a neighbourhood in Tauranga. Waimarino Adventure Park and Mount Maunganui Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mount Maunganui and Fernland Spa. Tauranga South Bowling Club and Tenpin Tauranga are also worth visiting.
Along with a microwave in a common area, this hostel has a fridge in a common area and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a library, a garden and a TV in a common area are on-site. All rooms are shared and offer free WiFi and showers.
Hugo & Carter's Backpackers & Motel offers 16 shared accommodations. This Tauranga hostel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
The front desk is open daily from 8:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
We should mention
Only registered guests are allowed in the guestrooms
National rating
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Hugo & Carter's Backpackers & Motel Tauranga
Frequently asked questions
No, pets are not allowed at this property.
As of 18 May 2022, prices found for a 1-night stay for 2 adults at Hugo & Carter's Backpackers & Motel on 12 Jun 2022 start from NZ$120.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Self parking is free at this property.
Check-in is from 2:00 PM - 8:00 PM. Late check-in is available during limited hours.
Check-out is at 10:00 AM.
Located in Judea, this hostel is within 2 mi (3 km) of Fernland Spa, Tauranga South Bowling Club, and Tenpin Tauranga. Memorial Park and Tauranga Art Gallery are also within 3 mi (5 km).
Yes, Hugo & Carter's Backpackers & Motel offers free cancellation on select room rates, because flexibility matters! Please refer to Hugo & Carter's Backpackers & Motel cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.1
Very good
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.
Found a massive cockroach in the room. Initially the overwhelming smell of what I thought was cleaning product made me happy to know the room had been cleaned but it didn't dissipate.
I liked that it was close to town the best stuff and it was big my room was great clean just need bigger parking
Stayed 3 nights in Oct 2021
3/5 Okay
Joshua
Travelled with family and small children
26 Sept 2021
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
You get what you pay for and this place is perfectly adequate. There were plenty of minor faults, such as a missing lightbulb, one severely flickering lightbulb, lack of on-site parking for the number of units available. We couldn't figure out how to turn the TV on using the universal remote provided and one of the bunk beds had loose screws that made the ladder pretty wobbly. But given it's the cheapest place in town that's not overly surprising. It is nice and secluded and it's nice to be able to let the kids run on the grass outside.
Stayed 2 nights in Sep 2021
3/5 Okay
J T
2 Aug 2021
Disliked: Room comfort
The mattress was hard so were the pillows, back ache and sore neck for 2 days. Had to ask for extra towels.
