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"We booked a lakeview room because it is close to where we need to go. Upon arriving the front desk told us they “upgraded” us to a lake view room, that of which we already booked. After we settled in our room, they called in and told us that they copied the wrong page in the passport. We need to goto the front desk and Hand them the passport again so they can verify info. The room itself. We booked a smoke free room but the room reeks of cigarette smell. Lakeview is nice but window is dirty...

"很好一間酒店"

"Good"

"Amazing location, very clean and helpful staffs. "

"We had an exceptional stay at this accommodation. The room was very spacious and comfortable, and it was spotlessly clean. A special call out for the friendly cleaning lady who did a great job and left us plenty of water :-) Everything was very new. Location was perfect for our trip to be near the Expo Centre. There is a metro line just outside the hotel"

"Great area for business trip. "

"Breakfast is really good, everything is great"

"It was a good stay, especially they have a very modern toilet seat. "

"It was a business trip and the hotel made my stay comfortable."

"Very friendly front desk, large, clean and very quiet room, excellent room service. Close to the shopping malls and restaurants, very convenient !"

"Good!! "

"Nice hotel and they gave us an upgrade"

"Love the place. It’s clean and big and staff understand basic English. Love how it’s just a walk away from Wuxi lake "

"very good hotel, staff were nice"

"All look good and nice except few things"

"nice staff, very clean, good breakfast."

"the hotel is so nice, spacious clean and brandnew"

"Très bel hôtel, spacieux. Confortable, silencieux au bord d un parc pour un footing dans la nature. Repas à l intercontinental juste en face, don't le petit déj est parfat"

"Food was great!"