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Hyatt Regency Wuxi

5.0 star property
Luxury Wuxi hotel connected to a shopping centre, steps from Nanchan Temple Antique Market

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Located near Wuxi Grand Orient Department Store, Hyatt Regency Wuxi combines relaxation and convenience. Guests enjoy a spa, indoor pool, four international restaurants, free in-room WiFi, and dry cleaning. Explore the nearby Nanchan Temple Antique Market for cultural experiences.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Parking included

About the area

Map
109, Renmin Zhong Road, Wuxi, Jiangsu, 214000

What's nearby

  • Nanchan Temple Antique Market - 1 min walk - 0.2 km
  • Suning Plaza - 17 min walk - 1.5 km
  • Center 66 - 19 min walk - 1.6 km
  • Nanchan Temple - 1 min drive - 0.7 km
  • Wuxi Grand Orient Department Store - 2 min drive - 1.9 km

Getting around

  • Suzhou New District Railway Tram Stop - 30 min drive
  • Wuxi (WUX-Shuofang) - 30 min drive

Restaurants

  • ‪星巴克 - ‬10 min walk
  • ‪南门头上美食街 - ‬1 min walk
  • ‪88 Bar - ‬6 min walk
  • ‪Ganesh Jazz Bar & Indian Restaurant - ‬5 min walk
  • ‪秋金川味小炒 - ‬3 min walk

About this property

Hyatt Regency Wuxi

Luxury hotel near Nanchan Temple Antique Market
Located close to Wuxi Parkson and Wuxi Grand Orient Department Store, Hyatt Regency Wuxi provides an airport shuttle, a coffee shop/cafe and dry cleaning/laundry services. Indulge in reflexology, a deep-tissue massage and a facial at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and a banquet hall
  • A front desk safe, massage treatment rooms and tour/ticket information
Room features
All 348 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and bathrobes.
More amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

Similar properties

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9.2 out of 10, Wonderful, 41 reviews
The price is NZ$140
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 168 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • La Cucina
  • Market Cafe
  • Mian Dian
  • The Lounge
  • Yue Fu 65

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,236 square feet of conference space
  • Business centre

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 67 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250.0 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 168 per person
  • Rollaway bed fee: CNY 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Does Hyatt Regency Wuxi have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

Is Hyatt Regency Wuxi pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Regency Wuxi?

Self-parking is free at this property.

What time is check-in at Hyatt Regency Wuxi?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Wuxi?

Checkout is at noon.

Does Hyatt Regency Wuxi provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hyatt Regency Wuxi located?

Located in Liangxi District, this luxury hotel is within 1 mi (2 km) of Nanchan Temple Antique Market, Wuxi Parkson and Wuxi Grand Orient Department Store.

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Hyatt Regency Wuxi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 130 reviews
Rating 8 - Good. 34 out of 130 reviews
Rating 6 - Okay. 8 out of 130 reviews
Rating 4 - Poor. 4 out of 130 reviews
Rating 2 - Terrible. 6 out of 130 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

jiaming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and convenience parking
Stayed 1 night in Sep 2024

10/10 Excellent

YONG WOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time go to Wuxi I use this great hotel. Good and kind service~
Stayed 3 nights in Mar 2024

8/10 Good

Dingyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is ok.
Stayed 1 night in Apr 2025

4/10 Poor

ji yeong

Liked: Staff & service
Disliked: Property conditions & facilities
Very noisy. I am not sure if it was kareoke or the bar but piano and music sounds super loud every night until midnight or past midnight. I stayed in floor 45.
Stayed 3 nights in Apr 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A new and quality hotel and it will improve fast.

The restaurant staff was not properly trained. My dons packet was spoiled due to fish gravy careless over it. Other than that, it is a great stay.

10/10 Excellent

Jin Seok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매우 좋았음 매번 가는 곳임
Stayed 1 night in Mar 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms are very nice and clean. The hotel is very quiet and clean staff is very friendly and attentive. Restaurant are not as good as they should be. Other than that the hotel is very to stay at
Stayed 6 nights in Mar 2025

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great about this hotel except that one can not adjust the room temperature.
Stayed 1 night in Dec 2024

10/10 Excellent

HAOTING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a very good place to stay.
Stayed 1 night in May 2024

10/10 Excellent

YONG WOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everytime go to Wuxi, I always stay at this hotel. First of all , it is grate advantage to be able to enjoy the same quality as Hyatt hotels in other place at a low price.
Stayed 3 nights in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Our research m was too hot but they make bed us to a different room which was fine. Service was good. Breakfast was good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very good. Definitely stay here next time in Wuxi.
Stayed 1 night in Apr 2024

10/10 Excellent

Girolamo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had been already there, great location, spacious rooms, amazing view from the top floor, kind people.
Stayed 2 nights in Nov 2023

8/10 Good

LIANG

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend breakfast can be very busy and sometime you have to waiting for a seat.
Stayed 4 nights in Nov 2023

10/10 Excellent

Yong Woon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깔끔합니다. 서비스도 좋구요. 다만 하야트답게 내부 시설은 좀 비쌉니다
Stayed 4 nights in Oct 2023

10/10 Excellent

YISEUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조식이 너무 맛있었어요 직원들도 친절하고 호텔에 있는 다른 식당들도 너무 좋았어오
Stayed 4 nights in Jul 2023

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap price but good Quality
Stayed 3 nights in May 2023

6/10 Okay

Verified traveller

Disliked: Staff & service

poor guest service

The room and facility is good. But the guest service is quite poor, especially front desk staff. In fact, my deposit is not refunded yet although I checked out 3 days ago Oct.5.
Stayed 1 night in Oct 2021

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Very comfortable and clean.
Stayed 2 nights in Feb 2021

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities

WAY TOO HOT

Could barely breath! The air con was set at 25 and with the windows being totally sealed it was difficult to sleep at night. they provided a separate fan but for a supposed 5 star hotel seems ridiculous you cant control the heat to suit your own needs
Stayed 2 nights in Dec 2020

6/10 Okay

xue

Disliked: Staff & service, property conditions & facilities, room comfort
Checking in was very low efficiency and the room soundproof was very very bad so that we were always waken up by next door. it takes very long to get deposit back although they promised they would return it to me right away but I haven’t received it after 1 working day I left.
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The service is impeccable

I had a very pleasant stay at Hyatt Regency Wuxi. It is in the center of Wuxi close to most places of interest to us. The service is impeccable. All the staff we met were informative, helpful and courteous.
Stayed 2 nights in Nov 2019

8/10 Good

Ubaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wuxi skyline

Ottima la posizione è veramente interessante la vista, poiché l’hotel si sviluppa da 43º piani puoi. Molto buoni servizi!
Stayed 1 night in Nov 2019

10/10 Excellent

현진

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋은 호텔

광장히 현대적인 호텔
Stayed 2 nights in Oct 2019