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"The place was not functioning. It was closed. Nobody opened the door. We waited 35 minutes outside. No answer. We were left to find a new spot on a Saturday at 9 pm with 2 children. The 2 hours later they replied "sorry, your room is ready now", and when we told them we had to find an Airbnb and we needed a refund, they quit answering. Irresponsible and unethical. Stay away"

"It's like stepping into the past when climbing up to the lobby. Fine woodworking abound. The customer service was exceptional, and they were accommodating with our luggage since our departure was for mid afternoon. We enjoyed the small livingroom with views of the landscape."

"Alll good, would go again.."

"Beautiful surroundings, the perfect connection with nature. The pools and comun areas are great,and the weather is awesome"

"Beautiful spot to relax and enjoy nature."

"Nuestra estancia en El Jardín fue, literalmente, una de las mejores experiencias de nuestra vida. Desde el primer momento, la atención en el front desk fue simplemente maravillosa. La persona que nos recibió fue increíble: amable, paciente, atenta y siempre pendiente de que estuviéramos bien. Yo no me sentía muy bien al inicio y aun así me asistió en todo, con una disposición hermosa que realmente marcó la diferencia. La comida y el desayuno… deliciosos. Cada detalle del lugar se siente mágico,...

"The place is appropriate for families"

"Overall, it was an excellent place. "

"Run by the owners who are lovely, friendly people. They helped us book our tours and gave great recommendations on where to eat or what to see!"

" Excelent place"

"The staff were fabulous. Lots of accommodations made for us. Location is great but kind of noisy. "

"One of the best hotel I have ever stayed "