Symonston Hotels, Canberra

"Reception staff are always friendly and polite. Room was well appointed and clean & tidy. Bed very comfortable."

"The best place in ACT ! Huge rooms very quiet and the best stake house in the building!!! "

"Excellent all round. Management was exceptional."

"Perfect hotel for longer stays!! Not only is it centrally located and within walking range of all the great dining and shopping options but the unit is essentially a modern 1 bedroom apartment. It came with stovetop, oven, microwave, dishwasher, and in suite laundry! It was a great money saver to be able to make our own meals and do laundry without having to foot a laundromat or use laundry services. "

"Very comfortable bed, clean, friendly staff"

"Was close to my work"

"Location "

"No Restaurant available. No gym available. No laundry room available. No housekeeping without payment. Free wifi only works for 24hours. Air conditioning restricted so cannot be controlled. No Bar. No room service. Got charged for breakfast despite booking and paying already. The advertised amenities are not available. 2 other guests started shouting at me and stole food off my plate at breakfast. And the breakfast was disgusting - bacon all fat, sausages pale and all skin, even the hash browns are rubbery. Sauces were over sweet and rubbery too. Why were there green beans in the baked beans? Barely a place to sit, and mess and old plates everywhere. Think there was only 3 people - 2 chefs and 1 FOH. Chef had to keep coming out to deliver food, whilst FOH accused everyone of not paying for breakfasts. Pool is dirty, UNHEATED, and in shade all the time. Room was dirty and old. There was no duvet cover, and the duvet was yellow and dirty. Hotel overall dirty and uncared for. Amenities they advertised were not available - straight up false advertising. Avoid this place. Expedia attempted to contact them for a refund but haven't been able to get in touch. Sums it up."

"Lovely atmosphere with very welcoming staff, from checking in at reception to enjoying the bar and restaurant."