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"The spa facilities are excellent as is the food. The staff in the restaurant were lovely - friendly and enthusiastic. They were a pleasure to talk to. "

"Very nice "

"Breakfasts was lovely, definitely a spooky feeling in room 29. Highly recommended "

"Very clean rooms, very good staff and one of the best breakfast I’ve had for a long time"

"Room was spotless, good hotel for a stop over. No shops nearby as you're on a business park. Food was not the best though, breakfast was over cooked and cold in most places."

"The staff were very accommodating and friendly. The room was great for an overnight stay. Right in the centre of Frome"

"Excellent staff, very comfortable bed, extra toiletries plus biscuits on drinks tray would have made top rate. "

"Amazing property, friendly staff and magnificently decorated and very well equipped rooms. The food is great too!"

"the Gray Manor Hotel and Wedding Venue: We got our room and after going into the room finding out the cleaners had not been in there. All the bed sheets and pillows were stained and there was hair all over the place. I went back to the reception to complain, and a man came out in his bathrobe with no shoes on and his chest hanging out; he had clearly just gotten out of bed. He eventually gave me another room, but this one was just as bad, with lipstick stains all over the headboard and a filthy bathroom. The rest of the night was an absolute disaster. There was a huge vibration noise coming from the taps and a constant beeping noise coming from the hallway that made it impossible to sleep. This place was a total nightmare and definitely not what you would expect from a hotel and wedding venue. I would not recommend staying here."