View from property

Reviews of Tranquil Shores Holiday Apartments

3.5 out of 5
Tranquil Shores Holiday Apartments
57 Minchinton Street, Caloundra, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 90 out of 178 reviews" "
Rating 8 - Good. 71 out of 178 reviews" "
Rating 6 - Okay. 14 out of 178 reviews" "
Rating 4 - Poor. 1 out of 178 reviews" "
Rating 2 - Terrible. 2 out of 178 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Judy

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Rhys on 19 Feb 2024
Thanks for the great rating.

6/10 Okay

T

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
No good if you like clean.
This place is a lovely size, handy to the beach and shops. It’s very tired and the housekeeping leaves a lot to be desired. The bathrooms were the worst but also very mouldy runners on all the windows.
Stayed 3 nights in Feb 2024
Response from Rhys on 15 Feb 2024
Thanks for your feedback. It is a shame you did not notify us during your stay so we could verify/rectify your comments. Housekeeping will be notified. While sharing feedback I note you left a dishwasher full of dirty dishes as you have done on a previous visit so cleanliness is obviously not paramount to you.

10/10 Excellent

Manuela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved staying at this property. The apartment is big and has 2 bathrooms which is awesome. The kitchen is well equipped. It felt like a home away from home.
Stayed 5 nights in Jan 2024
Response from Rhys on 21 Jan 2024
Thanks for your great feedback.

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, property conditions & facilities
We were on 3rd floor and the building access is by steps only. Can be a challenge for older folk. Otherwise it was excellent and very clean. Beds were comfortable.
Stayed 3 nights in Nov 2023
Response from Rhys on 21 Jan 2024
Thanks for your feedback.

8/10 Good

Andrew

Liked: Cleanliness, room comfort
Short break
Good location Clean and tidy spacious apartment Would stay there again
Stayed 3 nights in Oct 2023
Response from Rhys on 11 Oct 2023
Thanks for the great feedback.

10/10 Excellent

Elsie van der

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. Property was very clean and comfortable. It was very close to everything we needed, restaurants, markets, beach, shopping, groceries. Great value for money as well!!
Stayed 2 nights in Sep 2023
Response from Rhys on 4 Sept 2023
Thanks for the great feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great property
Great location and genuine great value property. Apartment was well equipped and spacious, clean and comfortable. Couldn’t ask for more - will definitely be back to stay at this property.
Stayed 7 nights in Aug 2023
Response from Rhys on 21 Aug 2023
Thanks for the great feedback.

10/10 Excellent

Julene

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Rhys on 28 Jul 2023
Thanks for the great feedback.

8/10 Good

Blake

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Car parking is hard to manuever in a bigger car
Stayed 6 nights in Jul 2023
Response from Rhys on 28 Jul 2023
Thanks for your feedback.

8/10 Good

Kalli

Travelled with partner
Liked: Cleanliness, amenities
This 2 bedroom property was very spacious and comfortable with 3 couches, nice big kitchen and laundry and smart tv. Everything is close by, the beach, restaurants, shops. The only downside is it is quite dated and the underground carpark is a little tight. We didn't use the pool which is not very big.
Stayed 2 nights in Jun 2023
Response from Rhys on 20 Jun 2023
Thanks for your feedback.

6/10 Okay

Rochelle

Disliked: Cleanliness
Stayed 2 nights in Jun 2023
Response from Rhys on 9 Jun 2023
Thanks

10/10 Excellent

Andries

Liked: Cleanliness
Stayed 8 nights in May 2023
Response from Rhys on 28 May 2023
Thanks for the great rating.

10/10 Excellent

Brendan

Travelled with family
Liked: Cleanliness, room comfort
Enjoyable stay. Would choose to stay again
We had an enjoyable stay here. Apartments were well appointed and comfortable. Very well location to cafes, restaurants and Bulcock Beach, plus a short walk to Kings Beach
Stayed 6 nights in Apr 2023
Response from Rhys on 18 Apr 2023
Thanks for the great feedback.

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Mar 2023
Response from Rhys on 28 May 2023
Thanks for the great rating.

10/10 Excellent

Shani

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing amenities, great views, nice clean property
Stayed 3 nights in Jan 2023
Response from Rhys on 2 Feb 2023
Thanks for the great feedback.

10/10 Excellent

Aitu

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment for family, easy walk to beach and shops. Would definitely stay here again.
Stayed 2 nights in Nov 2022
Response from Rhys on 20 Nov 2022
Thanks for the great feedback.

10/10 Excellent

Felicity

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic Location! So close to beach, river and restaurants. Apartment was so spacious and had everything we needed. We'll definitely visit again!
Response from Rhys on 11 Nov 2022
Thanks for the great feedback.

6/10 Okay

Christina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dated apartment but spacious Close to beach Easy check in Not very clean and some of the furniture was literally falling apart. (Couch) Ok for a night or two but not a holiday
Stayed 2 nights in Oct 2022
Response from Rhys on 20 Oct 2022
Your comments are disappointing but will be followed up.

10/10 Excellent

Selena

Travelled with family
Liked: Cleanliness, property conditions & facilities
The manger was amazing- late check in wasn’t an issue and he was so lovely.
Stayed 2 nights in Sep 2022
Response from Rhys on 1 Oct 2022
Thanks for the great feedback. We look forward to seeing you again.

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2022
Response from Rhys on 9 Aug 2022
Thanks for the great feedback.

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location is amazing. The apartment was clean and had everything that you might need. A great place to stay with kids as so close to the beach.
Stayed 3 nights in Apr 2022
Response from Rhys on 14 May 2022
Thanks for the great feedback. We are glad you enjoyed your time with us.

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
You couldn’t ask for a better location. It had all the facilities you would expect and the unit itself was spacious, comfortable and clean. Great management with easy check in and out. We will be booking again.
Stayed 5 nights in Apr 2022
Response from Rhys on 8 Apr 2022
Thanks for the great feedback. We are glad you enjoyed your stay.

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, room comfort
Great location and a spacious apartment
Perfect location, so close to the beach and bars it was awesome. The staff were lovely and friendly and the apartment was spacious and well stocked. Slightly dated but the price reflected this. Great place to stay and will book again.
Stayed 2 nights in Feb 2022
Response from Rhys on 22 Feb 2022
Thanks for the great feedback. We are glad you enjoyed your time with us.

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2021

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness
Apartment wasn’t as expected. Pictures at booking showed a recently updated apartment. Apartment we got had a 30 year old fit out with old, uncomfortable lounges. Beds were average.
Stayed 7 nights in Sep 2021
Response from Rhys on 3 Oct 2021
Thanks for your helpful feedback

8/10 Good

Anthony

Liked: Cleanliness, room comfort
Ok stay
The general condition of our unit was average, a coat of paint would be advisable. Good location.
Stayed 2 nights in Jul 2021
Response from Rhys on 3 Aug 2021
Happy to pass your comments on to the owner.

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness
The manager would have to be one of the most abrupt, rude and condescending individuals i have ever met. Everything was such a big ordeal for him. Will never stay again
Stayed 6 nights in Jul 2021
Response from Rhys on 17 Jul 2021
Your anonymous comments are disappointing and do not specify any particular issue relevant to the complex and therefore any legitimate issue cannot be validated. The level of communication/interaction is generally initiated by the guest so some personal reflection may be in order.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything went smooth, friendly service and a lovely place
Stayed 2 nights in Jun 2021
Response from Rhys on 9 Jun 2021
Thanks for the great feedback.

8/10 Good

Verified traveller

Liked: Room comfort
Great location
A little more attention needed with the cleaning but overall reasonable accommodation given the location size and price .
Stayed 3 nights in May 2021
Response from Rhys on 26 May 2021
Thanks for your feedback.

10/10 Excellent

Kaye

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2021
Response from Rhys on 15 Apr 2021
Thanks for the great feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Close to restaurants, shops and beaches - all walking distance - would definitely recommend this property
Stayed 2 nights in Feb 2021
Response from Rhys on 25 Feb 2021
Thanks for the great feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and close to everything.manager easygoing and ready to help . Only problem is 1 aircon works overtime.
Stayed 2 nights in Feb 2021
Response from Rhys on 16 Feb 2021
Thanks for the great feedback.

8/10 Good

Robert, Hervey Bay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean two bathrooms only used one though
Stayed 3 nights in Jan 2021
Response from Rhys on 1 Feb 2021
Thanks for your feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed a night with the grandkids and there was plenty of room. Walking distance to shops and restaurants. No lifts though. Free parking .
Stayed 2 nights in Jan 2021
Response from Rhys on 17 Jan 2021
Thanks for the great feedback.

10/10 Excellent

Sarah, Blackbutt

Travelled with family
Liked: Cleanliness, amenities
We had a weekend family getaway at Tranquil Shore it was the perfect location to walk to everything. The unit itself was clean, had everything you needed, and a relaxed atmosphere. The manager was friendly and accommodating. We will definitely be back. We ( 2 adults & 2 children ) stayed in unit 12.
Stayed 2 nights in Jul 2020
Response from Rhys on 10 Jul 2020
Thanks for the great feedback Sarah. We are glad you enjoyed your time with us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Clean unit, walking distance to the beach and shops.
Stayed 2 nights in Mar 2020
Response from Rhys on 8 Mar 2020
Thanks for the great feedback.

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location and great sized 2bed apartment - plenty of room!! Nice and close to beach, cafes and town...didn’t need to drive anywhere!!
Stayed 2 nights in Dec 2019
Response from Rhys on 3 Jan 2020
Thanks for the great feedback Megan. Hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Rhys on 23 Dec 2019
Thanks for the great feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Rhys on 6 Nov 2019
Thanks for your great rating.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location walk to shops and restaurants and the heated pool also the manager Rays was a pleasure to deal with will return
Stayed 4 nights in Sep 2019
Response from Rhys on 2 Oct 2019
Thanks for your feedback. We are glad you enjoyed your time with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Rhys on 19 Aug 2019
Thanks for the feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019
Response from Rhys on 10 Jun 2019
Thanks for your positive rating.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, location, apartment itself is pretty flash and the price. The secured parking was unique to me and the icing on the cake. For what little questions I asked I couldn’t find any better assistance from the manager. Great place
Stayed 2 nights in May 2019
Response from Rhys on 6 May 2019
Thanks for your kind feedback.

8/10 Good

Verified traveller

Stayed 2 nights in May 2019
Response from Rhys on 5 May 2019
Thanks for your feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent for friday night markets
Stayed 2 nights in Apr 2019
Response from Rhys on 1 May 2019
Thanks for your great rating.

8/10 Good

Rod

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to the beach. Close to amenities. Close to the beach
Stayed 3 nights in Apr 2019
Response from Rhys on 28 Apr 2019
Thanks for your rating.

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easter Fun at Caloundra
This is our second time staying at Tranquil Shores. We stayed for 5 nights in Apartment No 20 (2 bedrooms & 2 bathrooms) arriving on Good Friday. Our apartment had partial water views and was on the third floor (no lift). Tranquil Shores is only a 10 minute walk to Kings Beach along the Boardwalk.
Stayed 5 nights in Apr 2019
Response from Rhys on 26 Apr 2019
Thanks for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from Rhys on 23 Apr 2019
Thanks for your rating.

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location and great service!
Manager was so friendly and allowed us to park a 2nd car as they had a spare carpark. Very grateful of how friendly and accommodating he was!
Stayed 2 nights in Apr 2019
Response from Rhys on 17 Apr 2019
Thanks for your kind feedback. Glad you enjoyed your stay.