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Reviews of Nautilus Mooloolaba

3.5 out of 5
Nautilus Mooloolaba
30-32 River Esplanade, Mooloolaba, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 365 out of 869 reviews" "
Rating 8 - Good. 358 out of 869 reviews" "
Rating 6 - Okay. 113 out of 869 reviews" "
Rating 4 - Poor. 28 out of 869 reviews" "
Rating 2 - Terrible. 5 out of 869 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 9 nights in May 2024
Response from Nautilus Mooloolaba on 16 May 2024
Thank you Robert. We love hearing great things about our staff as we think they are the best.regards,Maureen

8/10 Good

Grant Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The roof top terrace was a nice touch and I’m glad that I took that option. Not all of them had spa pools but we were lucky enough to have one. Handy for the evening or when the wind was up on the beach
Stayed 2 nights in Apr 2024
Response from Nautilus Mooloolaba on 29 Apr 2024
Thank you Grant, we hope you will come and stay again.Regards,Nautilus Mooloolaba

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, amenities
we have stayed there before and it's nice. This time all was nice again the only thing was we mentioned the TV in the bedroom wasn't working and told them straight away on the day we arrived. We came back after going out and found they had taken it away but no note to say what was going on. We were there for 3 nights and the TV was never replaced. So that was disappointing. Other than that they are very friendly people who run the place.
Stayed 3 nights in Mar 2024
Response from Nautilus Mooloolaba on 18 Mar 2024
We are glad you had a great stay and sorry the new tv was not available to be installed. We have now replaced it. We hope that you will come and stay again.RegardsMaureen

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place for a couple days. Steve the manager was fantastic! Roof patio and BBQ was awesome.
Stayed 2 nights in Mar 2024
Response from Nautilus Mooloolaba on 17 Mar 2024
Hi Brenda,thank you and we are glad you enjoyed the rooftop and bbq.We hope to see you again soon.Regards,Nautilus Mooloolaba

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay here! The property was clean, well maintained, with nice decor, a large balcony and very comfortable with lots of space. The kitchen is well appointed with everything we needed. The host even provided eggs, bacon, milk and croissants for us! Location was great with the beach and restaurants within walking distance and a grocery store nearby too! Wish we could have stayed longer!
Stayed 2 nights in Feb 2024
Response from Nautilus Mooloolaba on 28 Feb 2024
Hi Brenda,we are so happy to hear you had a great stay and we hope that you will come and stay again.regards,Nautilus Mooloolaba

10/10 Excellent

Chato

Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2024
Response from Nautilus Mooloolaba on 19 Feb 2024
Thank you Chato

6/10 Okay

kim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The pool is deep all over so i could not recommend for a family...the kids bay area is as big as a bath...pool is nice for adults...staff are pleasant...what was really annoying was that we had air con..plumbing...pest...attend while we were staying there...if they wanted that happen resrve a day when people arnt booked there...we rejected the pest control
Stayed 3 nights in Feb 2024
Response from Nautilus Mooloolaba on 19 Feb 2024
We have lots of families stay with us and use the pool, no problems. those wee jobs are done in the best interests and comfort for our guests and getting timing right to carry them out is always not going to upset someone. Sorry it was your stay that was interrupted. Other than that we hope you were happy with everything else Mooloolaba and Nautilus Mooloolaba.

8/10 Good

Dan

Liked: Cleanliness
Stayed 5 nights in Feb 2024
Response from Nautilus Mooloolaba on 19 Feb 2024
thank you.

8/10 Good

Gail

Stayed 2 nights in Jan 2024
Response from Nautilus Mooloolaba on 5 Feb 2024
Thank you Gail

8/10 Good

Daryle

Stayed 3 nights in Jan 2024
Response from Nautilus Mooloolaba on 26 Mar 2024
thank you DaryleRegards,Nautilus Mooloolaba

8/10 Good

Steven P

Liked: Cleanliness, amenities, property conditions & facilities
Stay was comfortable, close to all amenities. Had all we needed.
Stayed 6 nights in Jan 2024
Response from Nautilus Mooloolaba on 21 Jan 2024
Thank you we are happy to hear you had a great stay.Regards,

6/10 Okay

Suzanne

Travelled with partner
Liked: Cleanliness
In a great location. Apartment facilities were cheap and of poor quality . - old, soft and unsupportive mattress. - old microwave - old kettle
Stayed 3 nights in Jan 2024
Response from Nautilus Mooloolaba on 11 Jan 2024
We like our location too.Wow!!! you had a recently refurbished apartment. First to complain about it. Yes we know you weren't comfortable with the mattress but everyone has different experiences. We are a 3.5 star property and our prices reflect that.

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nothing to complain about here. Friendly staff and property is well maintained for its age. Great location
Stayed 2 nights in Jan 2024
Response from Nautilus Mooloolaba on 11 Jan 2024
Thank you Tony. We hope you will come and stay again soon.Regards,Nautilus Mooloolaba

10/10 Excellent

Mark

Stayed 3 nights in Dec 2023
Response from Nautilus Mooloolaba on 7 Jan 2024
Thankyou we look forward to seeing you again.Regards,

10/10 Excellent

Howard

Travelled with partner
Liked: Amenities, property conditions & facilities
Very convenient
Stayed 4 nights in Dec 2023
Response from Nautilus Mooloolaba on 8 Dec 2023
Thank you Howard, we think our location to everything Mooloolaba is the best. We hope you will come back to Mooloolaba and stay with us again soon.

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this apartment. In an older style, the owners have obviously done a wonderful job to modernise the space. Very comfortable for 2. The rooftop private area was lovely with a 6 person spa! Lovely glimpses of the ocean and a wonderful breeze. You could book 2 apartments and share the rooftop space if travelling in a group. So close to the surf club and wharf precinct. Great pool fit a dip and mini golf 😀
Stayed 3 nights in Nov 2023
Response from Nautilus Mooloolaba on 7 Dec 2023
Thank you Alison, we are so happy to hear that you enjoyed your stay with us and we hope that you will come and stay again.regards,MaureenNautilus Mooloolaba

8/10 Good

adean, Toowoomba

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from Nautilus Mooloolaba on 1 Dec 2023
Thank you

10/10 Excellent

Will

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location. Great facility. Will definitely be back.
Stayed 3 nights in Nov 2023
Response from Nautilus Mooloolaba on 1 Dec 2023
Thank you Will

6/10 Okay

Kathleen

Travelled with family
Very difficult bathroom for me to use but average overall
Stayed 3 nights in Nov 2023
Response from Nautilus Mooloolaba on 1 Dec 2023
We do have bathrooms with walk in showers. Please request should you make a return visit.

8/10 Good

Russel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Proximity to the Beach, Club & overall Shopping Street, great location & very clean for an old building.
Stayed 3 nights in Nov 2023
Response from Nautilus Mooloolaba on 7 Nov 2023
Thanks Russel. So pleased you enjoyed your stay with us.

10/10 Excellent

Shaine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Nautilus Mooloolaba on 1 Dec 2023
Thankyou Shaine

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed stay
Stayed 7 nights in Oct 2023
Response from Nautilus Mooloolaba on 6 Nov 2023
Thank you Denise

6/10 Okay

Wendy

The two seater lounge in our apartment was so uncomfortable. It sagged in the middle which meant two people could not use it together There was no other lounge chair. We ended up bringing our own beach chairs up. The bath was not able to be used during our stay. But they did message and tell us before hand The location is amazing and the staff very friendly and helpful
Stayed 3 nights in Nov 2023
Response from Nautilus Mooloolaba on 6 Nov 2023
We will check the lounge out and if needed will replace. thank you for bringing this to our attention.

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room we had overlooked the marina and everything was within easy walking distance
Stayed 3 nights in Oct 2023
Response from Nautilus Mooloolaba on 23 Oct 2023
Thank you Keith,We are glad to hear you had a great stay and hope you will come and stay again.Regards,Nautilus Mooloolaba

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
Ideal location for a quiet getaway.
Stayed 3 nights in Oct 2023
Response from Nautilus Mooloolaba on 23 Oct 2023
We think our location is great too.Hopefully, you will come and stay again.regards,Nautilus Mooloolaba

8/10 Good

Julie

Liked: Cleanliness, room comfort
Good location and Quiet
Clean and reasonably well maintained property. Good location and quiet
Stayed 3 nights in Sep 2023
Response from Nautilus Mooloolaba on 15 Sept 2023
Thank you, we hope you will come and stay again.regards,Nautilus Mooloolaba

10/10 Excellent

Nicki

Liked: Cleanliness, property conditions & facilities
Awesome accom, friendly staff, just what we needed and onsite parking
Stayed 3 nights in Sep 2023
Response from Nautilus Mooloolaba on 15 Sept 2023
Thank you Nicki,we are happy to hear you had a great time and we hope you will come and stay again soon.regards,Nautilus Mooloolaba

10/10 Excellent

Samantha

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Nautilus Mooloolaba on 15 Sept 2023
Thank you Samantha,RegardsNautilus Mooloolaba

8/10 Good

Leanne

Liked: Cleanliness
Stayed 3 nights in Aug 2023
Response from Nautilus Mooloolaba on 3 Sept 2023
thank you Leanne. we hope you will come and stay again.regards,Maureen

8/10 Good

Carol

Nice 5 night stay. Had 2 bedroom unit for price of single. Good price. Friendly hosts. Good proximity to everything. Walking distance for groceries. No sea views but two sunny balcony’s in afternoon. Nice spa pool. Pool a bit shaded in afternoon. Beware of fire alarms.Very sensitive. Have to keep all doors closed when cooking. Made everyone a bit anxious. Call out fee of $1465 if false alarm! Otherwise good
Stayed 5 nights in Aug 2023
Response from Nautilus Mooloolaba on 3 Sept 2023
Thank you Carol, we are happy to hear you had a great stay and loved our location. We are pretty spoilt with the beach being about 180 steps depending on your stride.Regards,Maureen

6/10 Okay

Bernadette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nicely updated but very small unit overlooking outdoor spa and pool area. Nice balcony but not private at all with other units balconies all looking at each other! Underground parking, lift and nicely presented building.
Stayed 2 nights in Aug 2023
Response from Nautilus Mooloolaba on 5 Aug 2023
Wow....Yes, the one bedroom apartment has been recently renovated and is priced accordingly.

8/10 Good

Skye

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Good size and price. Every room is different some are updated and some are a bit outdated.
Stayed 2 nights in Jul 2023
Response from Nautilus Mooloolaba on 27 Jul 2023
Hi Skye,thank you and we hope you will come again. Please request a renovated apartment and if available we will certainly allocate.Regards

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The single beds were quite hard. The bath taps weren’t to be used, had to use shower taps for bath. The wire screen door on main bedroom was broken. Was on the noisey side.
Stayed 3 nights in Jul 2023
Response from Nautilus Mooloolaba on 20 Jul 2023
We are looking at the apartment you stayed in and are in discussions to upgrade.

10/10 Excellent

Garth

Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2023
Response from Nautilus Mooloolaba on 3 Jul 2023
Thankyou we hope you will come and stay again.

8/10 Good

Scott, Grovedale

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 15 nights in Jun 2023
Response from Nautilus Mooloolaba on 2 Jul 2023
Thank you ScottRegards,

10/10 Excellent

Kevin Allan

Liked: Cleanliness, amenities, property conditions & facilities
Close proximity to eateries and diving.
Stayed 3 nights in Jun 2023
Response from Nautilus Mooloolaba on 1 Jul 2023
Thank you we hope you will come and stay again.regards,

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Easy walk to beach, shopping and dining
Stayed 2 nights in Jun 2023
Response from Nautilus Mooloolaba on 23 Jun 2023
Thank you Jenny, we hope you will come and stay at Nautilus Mooloolaba again.Regards,Maureen

8/10 Good

Alastair

Liked: Cleanliness, amenities, property conditions & facilities
Bed was very comfortable
Stayed 1 night in Jun 2023
Response from Nautilus Mooloolaba on 17 Jun 2023
Thank you We hope you will come again soon.regards,Maureen

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a spa bath shower which was quite difficult to climb in and out for 80yr olds. Next time we would request a walk-in shower.
Stayed 3 nights in May 2023
Response from Nautilus Mooloolaba on 17 Jun 2023
Hi Bryan,thank you for this. Yes please call ahead and request a walk in shower. I am sorry you didn't get one this stay.see you again soon.regards,Maureen

10/10 Excellent

Craig Carolyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely comfortable stay. Clean unit. Friendly staff. Affordable. Walk to everything.
Stayed 3 nights in Apr 2023
Response from Nautilus Mooloolaba on 2 May 2023
Thank you. We hope you will come and stay again in the not too distant future.Regards,Maureen

6/10 Okay

Bronwyn

Travelled with partner
Great central location in Mooloolaba. Unit was very dated and needs an a renovation!
Stayed 2 nights in Apr 2023
Response from Nautilus Mooloolaba on 28 Apr 2023
We too, think we are centrally located to everything Mooloolaba

2/10 Terrible

John

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This was probably a nice property when it was built, but it’s in drastic need of a renovation. The tile floors were horrific, both the quality of the install and the fact they were filthy. Asked to have them cleaned and the cleaning staff said “it probably won’t do anything, they need to be professionally cleaned” - um, isn’t that your job? Furniture was rusty And/or cracked, chipped and worn. Sound proofing was non-existent- heard the kids in the pool from 7:30 and the couple above arguing every morning. Yikes.
Stayed 4 nights in Apr 2023
Response from Nautilus Mooloolaba on 14 Apr 2023
We have discussed this with the owner.

8/10 Good

Lana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean and tidy.
Stayed 4 nights in Apr 2023
Response from Nautilus Mooloolaba on 11 Apr 2023
Thank you Lana, we hope you will come and stay again Regards, Maureen

6/10 Okay

Meryll

Liked: Cleanliness, amenities
Stayed 2 nights in Apr 2023
Response from Nautilus Mooloolaba on 2 May 2023
thank you.

10/10 Excellent

Dan

Liked: Cleanliness, property conditions & facilities
Staff were very accommodating and location is superb
Stayed 3 nights in Mar 2023
Response from Nautilus Mooloolaba on 27 Mar 2023
Thank you Dan, we hope you will come and stay at Nautilus Mooloolaba again.Regards,Maureen

8/10 Good

Liz

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were pleasant and friendly. The place was clean and quiet one bedroom unit was a bit small if 4 people stayed but big enough for two. I would stay there again.
Stayed 2 nights in Mar 2023
Response from Nautilus Mooloolaba on 21 Mar 2023
hi Liz,thank you.You stayed in a one bedroom which has a queen bed and is really suitable for two people not four. We do have two bedrooms which are bigger.Regards

6/10 Okay

Damien

Travelled with family
Liked: Cleanliness, amenities
Regular communication from the property leading up to checkin along with SMS notification once room was ready which was nice and early, just what we needed on a very hot day attending a sports carnival
Stayed 2 nights in Feb 2023
Response from Nautilus Mooloolaba on 10 Feb 2023
We are happy to hear you were happy with our service. We hope you will come and stay again.

4/10 Poor

Melissah

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was in need of maintenance. Very poor condition for the price.
Stayed 2 nights in Jan 2023
Response from Nautilus Mooloolaba on 10 Feb 2023
We will look at the room, thank you

6/10 Okay

Griffin

Travelled with family and small children
Disliked: Property conditions & facilities
Pool area was great along with the location being so central. Room was small and very dated, coffee table was broken on arrival and not able to be replaced. Overall cleanliness of the room was sub par. Staff was friendly.
Stayed 4 nights in Jan 2023
Response from Nautilus Mooloolaba on 10 Feb 2023
We think our staff are the best.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, simple place to stay. Close to everything, restaurants, marinas and the beach. Small fridge, bed a little hard for my liking but overall I would recommend staying here.
Response from Nautilus Mooloolaba on 7 Jan 2023
thank you Rebecca, we hope that you will come and stay again.Regards,Nautilus Mooloolaba