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Mercure Sunshine Coast Kawana Waters

Photo gallery for Mercure Sunshine Coast Kawana Waters

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Mercure Sunshine Coast Kawana Waters

Mercure Sunshine Coast Kawana Waters

4.5 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
9 Florey Boulevard, Birtinya, QLD, 4575

Explore the area

  • Popular LocationSunshine Coast University Hospital8 min walk
  • Popular LocationNightQuarter12 min walk
  • Popular LocationSunshine Coast Stadium4 min drive
  • AirportMaroochydore, QLD (MCY-Sunshine Coast)18 min drive

Choose dates to view prices

About this area

Sunshine Coast

Mercure Sunshine Coast Kawana Waters is located in Birtinya, a neighbourhood in Sunshine Coast, and is in the city centre and near the boardwalk. The area's natural beauty can be seen at Kawana Beach and Moffat Beach, while NightQuarter and SEA LIFE Sunshine Coast Aquarium are popular local attractions. Aussie World and Australia Zoo are not to be missed. Guests appreciate the hotel's quiet location.
Visit our Sunshine Coast travel guideOpens in a new window
Map

What's nearby

  • Sunshine Coast University Hospital - 8 min walk
  • NightQuarter - 12 min walk
  • Sunshine Coast Stadium - 4 min drive
  • Currimundi Lake - 5 min drive
  • Caloundra Private Clinic - 6 min drive

Getting around

  • Landsborough Station - 19 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 18 min drive

Restaurants

  • Club Kawana - 3 min drive
  • Bruno's Borgo Antico - 5 min drive
  • B Fresh - 5 min drive
  • Guzman y Gomez - 7 min drive
  • Gelatissimo - 7 min drive

About this property

Mercure Sunshine Coast Kawana Waters

Luxury Sunshine Coast hotel in Birtinya, near NightQuarter
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a business centre and conference space. All 81 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LED TVs with satellite channels, and other amenities include fridges and room service.
Mercure Sunshine Coast Kawana Waters offers 81 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. 50-inch LED televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Sunshine Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends: AUD 15-29 for adults and AUD 5-19 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese (Mandarin)
  • Czech
  • English
  • Finnish
  • German
  • Italian
  • Japanese
  • Norwegian
  • Slovak
  • Swedish

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 50-inch LED TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

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Free WiFi
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Hotel
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Parking included
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Guest rating 4+
Guest rating 4+
4 star
4 star
Family-friendly
Family-friendly

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 10.0 per stay

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 15 and AUD 29 for adults, and AUD 5 and AUD 19 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 483 out of 872 reviews
5 - Excellent 55%
Rating 4 - Good. 291 out of 872 reviews
4 - Good 33%
Rating 3 - Okay. 69 out of 872 reviews
3 - Okay 8%
Rating 2 - Poor. 24 out of 872 reviews
2 - Poor 3%
Rating 1 - Terrible. 5 out of 872 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is closer to everything, that’s really good. The air conditioning is really noise and looks like you are sleeping inside a factory. As soon as we turned it off, the silence was great.
Stayed 2 nights in Jan 2022

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
2 weeks after staying here, I got a notice from a company with a photo of my car and number plate asking for a $77 parking fee, even though my car rego was given to the hotel. This is a disgrace and should never happen. Because of this i will never ever stay here again or any Mercure Hotel in the future.
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean rooms, plenty of room not too small and good sized bathroom. Nicely located on Lake Birtinya
Stayed 4 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful. Lovely and clean with plenty of room. Very nice bathroom and toiletries. Overall lovely stay
Stayed 1 night in Nov 2021