Cnr. Alexandra Parade & Pacific Terrace, Alexandra Headland, QLD
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Would have given 5* but the entire stay internet did not work and wasn’t fixed despite notifying management.
Internet sadly would have been crucial as both my partner and I had to work. We tethered from mobiles instead.
Everything else was impeccable :)
Very average for what we paid. The combination washer/drier made it difficult to get through laundry and they were very unwilling to provide clean towels.
Expect to pay extra for wifi and pool towels.
This was a wonderful property, and the pool was amazing. Very secure parking and we will right across from the surf club and a wonderful beach . The front desk receptionist was not friendly and had an attitude .
Ruth
Stayed 2 nights in Feb 2024
10/10 Excellent
Stephanie
Travelled with family and small children
24 Feb 2024
Liked: Cleanliness, amenities
We had a lovely stay. The pool was amazing, thank you.
Stephanie
Stayed 3 nights in Feb 2024
8/10 Good
Cam
22 Feb 2024
Fantastic Pool and playground, our 2 young kids loved them
The only good thing about this stay was the convenient location which was close to the beach and dining options. I think the property may be indivually owned and thus you are at the mercy of how updated a room is, and ours was not.
The bathroom had a bad smell coming up the drain hole, there were small bugs all over the kitchen and table so much so that we would not have cooked in here. The wifi coverage was also so terrible. The pool was nice, warm, but nice. But we would not stay here again
Checking in late was no issue and easy. So close to pool fabulous balcony size, first getaway in a very long time. We will be back . Thank you.
Loretta
Stayed 3 nights in Jan 2024
10/10 Excellent
Michael
7 Jan 2024
Michael
Stayed 3 nights in Jan 2024
8/10 Good
kristie
Travelled with partner
5 Jan 2024
Liked: Cleanliness
I enjoyed the location of the resort and the pools. There was jazz music playing in our apartment on arrival. I was grateful for the two hotplates to cook with in the kitchen. It can get quite noisy with children in the resort however with the air con on and dark curtains closed you are able to have a daytime snooze and relax in the cool apartment. In our apartment you had a tv on a stand that can be moved to watch in bed or put on the patio. The step up into the shower bath was very high about knee height so anyone with leg or hip issues or elderly would not be able to get in or out of this shower.
Fantastic facilities for a Nana and grandchildren - I have stayed before without the grandchildren - I like to take the kids somewhere safe and fun for a few days to let their parents relax - this was perfect! Friendly staff and cleaners. Grocery store on the corner is GREAT. Overall for our needs 10/10
The heated pools and slide into cold pool and fact one could swim such a long way to the next heated pool was amazing.
So beautifully set out. Thank you.
Lyn
Stayed 3 nights in Oct 2023
8/10 Good
Shirley
Travelled with partner
26 Oct 2023
Liked: Cleanliness, amenities
Family oriented
Shirley
Stayed 2 nights in Oct 2023
6/10 Okay
Peta
Travelled with family, Business traveller
4 Oct 2023
Great location but rooms are very outdated, toilets ran constantly and there is no security around the pool so as an adult it’s very uncomfortable when you have kids jumping off of dangerous rocks and bridges with no staff or parents around.
Peta
Stayed 6 nights in Sep 2023
10/10 Excellent
Kira
21 Sept 2023
Liked: Cleanliness, room comfort
Lovely accommodation, facilities and location
Lovely accommodation, clean and modern. Very comfortable. Lovely pool area and in a great location!
Kira
Stayed 2 nights in Aug 2023
10/10 Excellent
Pamela
Travelled with family
18 Sept 2023
Enjoyed my stay and the view of the ocean was very relaxing 😊
Over the road from Surf club for meals, close to the beach & transport to Maroochydore.
Room cold no sunlight to warm it up.
bev
Stayed 4 nights in Aug 2023
8/10 Good
Samantha
Travelled with family
21 Aug 2023
Liked: Amenities
Loved the lagoon and the pool areas, the kids loved it!
But the room was soooo run down. It was in desperate need of an update. The main shower leaked all over the floor, the other toilet ran all night then would fill up, the front door wouldn’t lock/shut all the time.
When we arrived we found the room dirty - crumbs on the couch bugs and glass on the floor and a cigarette in the bedroom. The reception lady was really lovely and came to do a quick clean herself which I really appreciated, but it just put a dampener on the stay right in the beginning.
Great place to stay. Clean pools and facilities. Great and helpful staff
Brenton
Stayed 8 nights in Jun 2023
4/10 Poor
Bernard
Travelled with family
2 Jul 2023
Everything and I mean everything needed updated, air conditioning, didn’t work properlybathroomand kitchen,total refit needed
Dirty rooms needed good clean handprints everywhere, dirty outside fridge in cupboards and wardrobe, chunks paint of skirting boards .
Friendly staff, great location, my only fault was the shower/bath. The bath top was thigh high and I found it difficult to step over and in to take a shower.
Sandra
Stayed 7 nights in Jun 2023
10/10 Excellent
Henny
25 Jun 2023
Liked: Property conditions & facilities
Henny
Stayed 3 nights in Jun 2023
10/10 Excellent
M
24 Jun 2023
Liked: Cleanliness, room comfort
Wonderful accommodation in a great location…fabulous pool and ocean views.
Stayed 3nights but need to do longer!
M
Stayed 2 nights in Jun 2023
10/10 Excellent
Jeffrey
17 Jun 2023
Great view of the swimming pool
Lots of room on the balcony
Really good time of the year - not too hot
Close to the beach as well