Book a Sterling Cottage

"The property was beautiful and clean. The room had everything we needed. We had a lovely view from our 8th story window. The staff was extremely kind and helpful. "

"Like the place"

" Always a great staff always helpful. Front desk personnel is awesome."

"Everything was great just missing bath road. "

"To be honest - my stay was not as pleasant as I expected, especially given the reputation and pricing of the hotel. I had requested a higher floor as when I woke up the next day ( I got to the hotel late at night) the first thing I saw was a dirty gray wall with bird poop all over it when I pulled the blinds, which took away from really seeing the view of the river. It was disappointed that no effort seemed to be made to accommodate this. I also asked about late checkout and was told it was not possible, which made the departure feel rushed. Another issue was the minibar being completely full with items for purchase, leaving no space for personal food or drinks, which was a bit inconvenient. On a positive note, the massage and facial at the spa was excellent and the therapists did a wonderful job. However, overall the service experience and general atmosphere did not meet my expectations. On the website says it’s “ unapologetically luxurious” and I just did not get that experience at all. "

"Positives: The staff was friendly, and breakfast was great. However, the rooms had a very musty smell and felt very damp. The shower also had a ring in the bottom to where it didn't appear clean, and the drain was backed up so water pooled around my feet. Right outside our hotel room there was a stack of old pizza boxes that was there nearly our whole stay. The stairway also smelt AWFUL. "

"Rude staff "

"I don’t have any pets. Nice small kitchen with full size frig."

"Staff were all very helpful and friendly"