Superior Room, 1 King Bed, Balcony, Hill View | View from room
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Reviews of Bunker Hill Hotel

3 out of 5
Bunker Hill Hotel
2307 Commandant Gade, St. Thomas

Reviews

7.8

Good

Rating 10 - Excellent. 403 out of 1007 reviews" "
Rating 8 - Good. 290 out of 1007 reviews" "
Rating 6 - Okay. 143 out of 1007 reviews" "
Rating 4 - Poor. 97 out of 1007 reviews" "
Rating 2 - Terrible. 74 out of 1007 reviews" "

7.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rocio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
excelent service and the location was good
Stayed 5 nights in May 2024

6/10 Okay

Thomas, east windsor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Thomas, east windsor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Front staff Joann and Victor were friendly and helpful. Price was not bad. Nice pool area. Breakfast included. Basically clean. Bed comfortable. Rooms very dated. Area a little questionable.
Stayed 1 night in May 2024

6/10 Okay

shamari

Travelled with family
The location is downtown and close to airport which is a plus. But the property can use some updating it’s very old fashion. And not in the best condition. Also the room had a lot of mosquitos and since i was there it was 3 power outages not sure if it’s the whole island or hotel. Also please be aware of stairs they are brutal and there is no elevator. The plus is the free continental breakfast.
Stayed 3 nights in May 2024

6/10 Okay

Thomas

Travelled with group
Cat is awesome and a great host 😍
Stayed 3 nights in May 2024

4/10 Poor

Horatio

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2024

8/10 Good

Catharine

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, will go again!!
Stayed 2 nights in May 2024

4/10 Poor

Trevor

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

victor

Liked: Amenities
Nays
Stayed 3 nights in May 2024

6/10 Okay

Bernice

Liked: Staff & service
It was ok ,you can walk to the waterfront and store 5 minutes walk
Stayed 3 nights in May 2024

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff Excellent budget stay option. Rooms were clean, shower pressure was excellent, the complimentary breakfast was simple yet delicious. I would absolutely book here again.
Stayed 2 nights in May 2024

10/10 Excellent

Enrique Echevarria

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 2 nights in May 2024

10/10 Excellent

victor

Thenks
Stayed 1 night in May 2024

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service
This is a decent hotel. BUT, beware, there are LOTS of stairs to climb, no elevator, and no staff to carry bags. We stayed on the 2nd floor, which is 3 flights of stairs, had to carry all our stuff up and down the stairs. That aside, it's a decent place, well situated to shopping and dining in the downtown area. The room are old and tired, but functional. The complimentary breakfast is simple, but nice. Given the situation with the stairs, not sure we'd go back.
Stayed 2 nights in Mar 2024

6/10 Okay

Journelle

Travelled with family, Travelled with family and small children
Liked: Staff & service
Bunker Hill hotel is within really close proximity to the village, waterfront, and tons of restaurants. The staff are really helpful and friendly, and continental breakfast (pancake, eggs, bacon) is offered, which is another plus. It's not a luxury hotel, nor do I think the rooms are meant for spending much time. It may be more suitable for travelers who are simply looking for a place to sleep that is relatively affordable (compared to other accommodations in the area), and want to be within walking distance to festivities and public transportation. I don't think cleanliness is a strength, but it's family run, so staff may be limited. I hear the Safari is also really close (which is the dollar van locals and some tourist use to get around). I just want to emphasize again that the staff are really professional, helpful, and kind. For some, that outweighs the amenities offered.
Stayed 1 night in Apr 2024

10/10 Excellent

Talasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful staff , very welcoming
Stayed 3 nights in Apr 2024

10/10 Excellent

patricia

Travelled with family
Liked: Staff & service, property conditions & facilities
It was a family owned business and they were very friendly and professional.
Stayed 6 nights in Apr 2024

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice and very accommodating. Thank you 🙏
Stayed 2 nights in Apr 2024

6/10 Okay

Zyesha

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
There are a lot of steps for access to all the rooms.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jasmia, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good place to stay and relax
Stayed 1 night in Apr 2024

8/10 Good

Zory

Liked: Staff & service
Good fee rate
Stayed 1 night in Apr 2024

10/10 Excellent

Faisal

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, and rooms are decent. The breakfast is great
Stayed 8 nights in Apr 2024

4/10 Poor

Heather

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
My main concern about this place was our room. Not only could we hear everything from outside the room (from people walking up the steps to bags/doors being slammed, to literally any conversation) but it was small and dirty. The bathroom door was broken along the bottom, the cabinets by the sink were dirty and I saw roaches in there as well, enough to kill one. The front desk staff as well as the staff at breakfast and the dinner restaurant were very kind. As bad as the room was, the staff everywhere was great. It is located in a fairly convenient location to many shopping and attractions in the area which was nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

keija

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We will be back
Stayed 4 nights in Apr 2024

6/10 Okay

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very nice staff. amenties need a little updating
Stayed 1 night in Apr 2024

6/10 Okay

Victoria

Stayed 1 night in Apr 2024

10/10 Excellent

Felicia Santana

Stayed 4 nights in Apr 2024

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and dinner from restaurant was amazing and fresh. Hospitality was superb as well. I would stay again.
Stayed 2 nights in Mar 2024

6/10 Okay

Malene

Travelled with partner
Liked: Cleanliness
From me I like to feel like I got my moneys worth and I went off of the picture and not the review. Breakfast was pretty good actually. The bathroom was okay but the shower area was too small for me and the blow dryer did not work I was mad about that for sure. I personally would NOT comeback but if you need something quic and fast for o e night like me do it
Stayed 1 night in Apr 2024

6/10 Okay

Leslie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great little restaurant on property. Friendly staff but beware the mold and mildew. The view and service from the bar/restaurant, Sugarcane Grill, was worth climbing up for but the rooms themselves need attention. The bare basics did not deter us but the mold, mildew and musty smells did
Stayed 1 night in Apr 2024

2/10 Terrible

Praveen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not like anything about the property when we in person and saw that its surrounded by Red light area. BIGG NOOO TO THIS HOTEL - SPECIALLY FOR COUPLES, FAMILIES AND WOMEN!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, rooms were clean, beds were comfy, wait staff was awesome!!
Stayed 1 night in Apr 2024

4/10 Poor

Scott

Travelled with family
Disliked: Property conditions & facilities
The best about this place were the pancakes for breakfast
Stayed 1 night in Apr 2024

2/10 Terrible

Clyde

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property looks nothing like the pictures. Be prepared to walk up many steps. The bathroom shower has moss. The pillows have been around the block many times. The towels...just don't go.
Stayed 2 nights in Apr 2024

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Christine

Stayed 1 night in Apr 2024

2/10 Terrible

daniel

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Poor hospitality . Breakfast restaurant waitress offensive , rude . We were reprimanded by waitress 3 times for requesting coffee refills . Waitress advised me she only makes one visit to table . She became angry each time I requested a coffee refill ( asked twice ). Reprimanded us for sitting at a table for 4 . We were 3 adults . Rooms were very outdated . Shower head had major leak . Broken toilet lid . Very Third World property .
Stayed 1 night in Apr 2024

10/10 Excellent

Rosalie

Travelled with group
Liked: Cleanliness, staff & service, amenities
This is an older hotel so no elevator and many split levels since built into a hill. Many steps but I liked the quaintness of Bunker Hill. The rooms i saw were clean and fairly updated. We had a problem with the a/c unit in our first room and they promptly moved us.Hotel restaurant had very good food. All the staff we encountered were very friendly. Laverne was great. She gave us a lot of sightseeing tips and made us feel at home. I liked that it was an easy walk to the main shopping area of Charlotte Amalie and historical sites. The only thing that I didn't care for was around the outside of the property and on streets was a lot of garbage even though there are no littering signs. Some properties in the area also very run down so people may overlook this place.
Stayed 2 nights in Apr 2024

2/10 Terrible

Daniel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Facility is run down and very dirty.
Stayed 1 night in Apr 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms were dirty, dusty, cobb webs, no hot water... Say no more Breakfast and the staff are outstanding
Stayed 1 night in Apr 2024

8/10 Good

Jamoi

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly and very helpful
Stayed 1 night in Mar 2024

6/10 Okay

Letrinka

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Peter

Travelled with family
Rooms are not as shown on website. Are room had mold and in general everything was in disrepair. DONT STAY THERE!!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good deal and friendly helpful staff. Thank you!
Stayed 2 nights in Mar 2024

10/10 Excellent

Julio Angel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 3 nights in Mar 2024

8/10 Good

Etta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no problems
Stayed 1 night in Mar 2024

8/10 Good

Etta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking,
Stayed 1 night in Mar 2024