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"We had driven for two days and were a little upset when we got there our room not ready at 3pm. Even at 4 PM regular check-in time they’re still not ready so that was just exhausting. Finally, we got into our room and it was a nice room with a gorgeous view over the next five days that we stay there a couple things stood out to me. The staff and workers were all great very nice including Jimmya Denise. Connie. Everybody was very helpful delivered extra blankets because it was a cold week, but there were some things that were too bad. The swimming pools were freezing cold and basically unusable. The weather was running between 40 and 60° and even the indoor pool was freezing, so my kids were unable to enjoy the pool, which is one of the reasons why we booked the hotel another thing that was very difficult was the elevator continue to break down on the entire time we were there and we were at the bar and of a long hallway on the sixth floor with a dog that had to be brought out every few hours so going up and down the flight upstairs was exhausting and they kept telling us they were getting the elevator fixed, but then it would break down the same day again! I will have to say that we will definitely be back to Myrtle Beach, but unfortunately, we will not be booking with this resort. We did have the chance to eat at ocean blue the food was very good. We were one of the only people eating in there so we were served very fast but it is pricey! Floating river a joke."

"We had a broken elevator, not enough towels, pool was freezing and hot tub was foamy..room was cleanish, very old needs updated.."

"The resort was amazing! We loved everything "

"If you pay extra and get the beach front rooms, it’s worth it. I saw other rooms that family stayed at that were not as nice as ours. "

"Front desk person was pushy for the presentation even after I said no three times. Pillows too soft as I prefer a firm pillow. Mildred smell in my condo, like the AC unit was leaking into the carpet. "

"Rooms are in need of a paint job. "

"Yes the room was very enjoyable. Though there was a touch of mold on the ceiling"

"I will stay again"

"Our room wasn’t ready at check in time, room floors were very dirty, bathroom was extremely small, walkways to rooms outside were very dirty with garbage and some food in the same location not cleaned up for 3 days. Pools has sand and debris floating in them. "