Family Hotels & Resorts in Spring from NZ$112

"As soon as I check in to this hotel the entire lights in the building shut down. Which cause me to get stuck in the elevator for 10-15 minutes. Also the power wasn’t restored until later in that day. My reservation was cancelled by staff per request print out was giving. "

"I absolutely love this hotel. I appreciate the amenities, cleanliness, and breakfast, but most of all, the staff is exceptional with their professionalism, knowledge, and down-to-earth attitude. Hats off to Reggie, the manager—this is my new favorite spot whenever I am in town. I feel comfortable and safe with my family."

"Very good property"

"The furniture and carpet were filthy. Definitely couldn't relax upon arrival due to the dishwasher still running. When asked about it I was told "we get a lot of traffic". Ordered room service and told my onion rings would arrive in 10 minutes instead it was an hour or more later. Requested bedding for the sofa bed and ended up calling 1.5hrs. later and the request had not been relayed to appropriate staff, so we waited another 30 minutes. This is a decent place if you're in and out but not if you are looking for relaxation or vacationing. Very disappointed based on the reviews I thought it was going to be a good pick."

"Pool was great!, my son loved it"

"bugs crawling on back of hotel room door, reserved am shuttle only to find it was full and could not get on."

"Lobby is ok. Outside roundabout areas unkept. Rooms are REALLY BAD for what we paid per night per room!!! I was VERY disappointed. I’ve stayed in much cleaner, newer hotels in Houston IAH area for much cheaper. I’ll never stay there again. "

"The hotel was nice however my biggest complaint would be about the housekeeping service. We requested for housekeeping expecting the dirty sheets and pillowcases to be replaced with clean ones however upon inspecting we realized that they were not replaced but flipped over. The floors also weren’t vacuumed because the same crumbs and dirt on the floor was still there after the service. The rating would have been higher however after what we experienced with the housekeeping service it raises the question if the sheets present when we checked in was ever washed or replaced. Also the elevator was quite slow. "

"Location was good, close to the galleria, NRG, and Toyota center. You pay extra for parking but it comes out of your security deposit ($25/night). Staff was friendly. Room was spacious, lighting dim but windows helped. I communicated with the hotel and requested early check in a week before my arrival since my flight changed, they told me I could pay an extra fee for it which I agreed to but when I got there the room was not ready. Since I stayed for 5 days they said it was required for housekeeping to come in and refresh my room at least one day, they never refreshed my room but did leave new towels on my sink."