Aerial view
Check availability

Reviews of Hotel Don Andres

3 out of 5
Hotel Don Andres
Calle Alejo Martinez 6, El Batey, Sosúa, Puerto Plata

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 24 reviews" "
Rating 8 - Good. 5 out of 24 reviews" "
Rating 6 - Okay. 4 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cash Only
Clean, comfortable. Service was good. But, I didn’t make use of much at the hotel.The only problem really was the hotel is cash only. I was lucky I actually had cash on me at the time.
Stayed 2 nights in Dec 2023

10/10 Excellent

Denzel, Temple Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice. I absolutely loved my stay here. Most definitely will come back again. The hotel staff was so friendly and welcoming. We sat around, we joked, we talked; it honestly felt like being around family not just being a customer. I cannot wait to my next trip to come back here!!!
Stayed 7 nights in Jun 2022

10/10 Excellent

Jody

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room is clean and comfortable, the staff are friendly .
Stayed 7 nights in Apr 2022

8/10 Good

Louis

Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliest place in town!
Best thing about this place is the service and staff. This is in a quiet part of town, but is a very quick walk to beach, restaurants and entertainment. Manager is very accommodating and the other guests are very friendly. A lot of restaurant patrons are local ex-pats and very friendly and helpful. Had a feeling of being with family.
Stayed 4 nights in Dec 2020

6/10 Okay

Mike, Boston

Travelled with group
Liked: Cleanliness, staff & service
I liked the location was good! Clean rooms and clean surrounding! Restaurant was ok . i only eate ones for dinner and the food was decent. The country was in cureflew so not too much do eat or to do after 6:30pm weekdays and 5:00pm weekends.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Henry, Chris and staff are just wonderful. Couldn't ask or expect better.
Stayed 3 nights in Mar 2019
Response from Don Andres on 27 Mar 2019
Thanks

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best keeped secret
Amazing, owner henry,great guy I would definitely stay there again, I already recommend my friends
Stayed 4 nights in Feb 2019
Response from Don Andres on 12 Feb 2019
Hello Joel, Thank you very much. I Hope I see you soon. Kind Regards Henri

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and service. Shower went from extremely hot to cold, and water pressure was not so good. Music from bar was a bit loud at night. Room was comfortable though and clean. AC worked well. Was disappointed not to be able to pay by credit card though.
Stayed 2 nights in Dec 2018
Response from Don Andres on 8 Jan 2019
ok, thanks. We always working for a better service. Henri

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Older but well maintained hotel. Owner active and makes sure everything is Ok. Staff is helpful and friendly.
Stayed 3 nights in Sep 2018

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location hotel spot in Sosua
Hotel Don Andres is in a great location in Sosua; very close to everything (walking distance) but just enough away from the crowded streets and traffic noise. The rooms are very comfortable with all the amenities you need (AC, hot water, daily housekeep, bar, restaurant, refrigerator, nice bed and great customer service). They have a very nice pool area as well. I would highly recommend this hotel to others.
Stayed 4 nights in Jul 2018

10/10 Excellent

Mark, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and very quiet area, great food in the restaurant!
Stayed 6 nights in Jun 2018
Response from Don Andres on 20 Jun 2018
Thx Marc...it was nice to have you in our Hotel. Hopely we will see eachother soon again.

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, spacious room with friendly staff.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid place just blocks from downtown Sosua.
Place advertises itself as a 2* place but i'd say it's more 3*. Good location that's fairly updated. 10 min walking distance to everything. Solid wifi. Nice clean pool with a store across the street for last min items. didn't get to try the restaurant tho.

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean friendly place
Management was just awesome and friendly. The food was well presented and tasty.

2/10 Terrible

Curtis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here, hotel left us stranded
We booked this hotel at least 3 months in advance of our trip. We arrived to the hotel around 9pm after traveling for almost 24hrs from California . The travel time included an airline layover and a 5.5 hr bus ride from Santo Domingo to Sosua. We arrived at the hotel only to have the owner come out to the sidewalk to tell us that there was a mistake and our rooms were not available. That's it, he didn't offer any alternatives or other options. Basically we were left stranded on sidewalk with our luggage and NO hotel. He did offer us a bottle of rum for our inconvinience. I guess the plan was we could just get drunk and sleep on the sidewalk. The hotel never sent us an email or phone call warning us in advance of this "problem". I honestly feel like we were just not welcomed there as soon as we arrived judging by the looks we received from patrons sitting at the bar. The owner coming out to tell us he had no rooms for us just reassured my feelings. I will NEVER again book this hotel. I strongly suggest that you don't either. Unless you want to show up in Sosua at night with NO place to stay. That is a very unpleasant situation. Hotels.com didn't provide much help either as they kept me on phone hold for 30 or more minutes several times as they claimed to attempt to find me another room somewhere. They never did and I was left with a hefty roaming bill just for good measure. It was a horrible experience I would not wish on anyone. Be Warned

10/10 Excellent

jim , Bronx, N.Y.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away from the main strip, a nice quiet hideaway,
Great visit, all good ! Room was fine and a king bed, clean, and roomy. Pool was very nice as was bar and restaurant. Feels like you're away in a little oasis. Nicely done Don Andres.

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely friendly, attentive and accommodating. Food and beverages were great. I had a couple of issues that were resolved in a timely manner by the owner and others. I needed to shave with a power outlet and iron my clothes... not a big deal as I was able to be creative... I tried to book this hotel again and it was sold out! When in Sosua, look up Hotel Don Andres!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ok hotel
Was ok not bad tv wasn't the best and some of it didn't look like a hotel but rooms are nice and classy

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mix up made right
There was actually a bit of a mix up with the reservation but the owner really worked hard to make it right and despite the mild inconvenience, in the end I was quite happy with the outcome.

6/10 Okay

ermis, rhodes island,greece

Sosua one night.
Its a hotel for one night to rest and get going.Overall it was ok,the only problem that i had,it was that until 2.30 in the night there was a loud music in the bar ,and it was impossible to relax.If i have to sleep again in sosua,i will spent another night there.

10/10 Excellent

terence, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best So Far
This was my 5th different hotel I have stayed in at Sosua. By far the best for its pricing, comfort, good quality of food and extremely pleasant staff. Will be staying here again on my next visit. Generally such a nice hotel to be at.

8/10 Good

Dirk

Stayed 4 nights in Oct 2021