Hotel Sur

3.0 star property
Seasonal outdoor pool and swim-up bar create a vibrant retreat, while the on-site buffet restaurant serves local and international flavors for hungry explorers

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Travelers at Hotel Sur can relax by the seasonal outdoor pool or enjoy diverse cuisine at the buffet restaurant. The swim-up bar offers refreshing cocktails after a day of exploration. Free WiFi keeps everyone connected, and bike rentals are perfect for discovering the area.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
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About this property

Hotel Sur

  • Hotel near Cala Millor Beach
  • At Hotel Sur, you can look forward to a swim-up bar, a poolside bar and a corner/local shop. The on-site local and international cuisine buffet restaurant, Dining room, offers breakfast and dinner. In addition to a free daily manager's reception and a terrace, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar
    • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • Multilingual staff, a lift and a TV in reception
    • A front desk safe, concierge services and luggage storage
  • Room features
  • All 102 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Wardrobes/cupboards and balconies
    • Daily housekeeping, desks and phones

Similar properties

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 3.5 for adults and from EUR 3.5 for children
  • Airport shuttle fee: EUR 30 per person (return)
  • Airport shuttle fee per child: EUR 30 (return), (from 3 to 12 years old)
  • In-room safe fee: EUR 2.5 per night
  • Hosted evening meal: EUR 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 7:00 PM

Frequently asked questions

Does Hotel Sur have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM to 7:00 PM.

Is Hotel Sur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Sur?

There is free parking nearby.

What time is check-in at Hotel Sur?

Check-in start time: 1:00 PM; check-in end time: anytime.

What time is check-out at Hotel Sur?

Checkout is at noon.

Does Hotel Sur provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per person applies.

Where is Hotel Sur located?

Situated in Son Servera, this hotel is within a 15-minute walk of Bona Beach and Cala Millor Beach. Platja de na Marins and Fantasy Park are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

6.8

Cleanliness

6.6

Amenities

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 3 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

Reviews

Verified

8/10 Good

SALLY

Liked: Staff & service, amenities, property conditions & facilities
Lovely stay very friendly only fault our bed sheets were never changed in the 10 night stay Good was brilliant lots of choice
Stayed 10 nights in Jun 2024
Verified

6/10 Okay

ANSAR

Disliked: Property conditions & facilities
If your budget is low , you get in , don't expect too much
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Mirko

Disliked: Amenities, property conditions & facilities
Das Hotel war alt, was grundsätzlich nicht schlimm ist. Aber wenn man mit einem GYM wirbt, dann sollte es auch nutzbar sein.(stand voller Fahrräder und war unsauber und praktisch nicht nutzbar). Die Zimmer waren abgenutzt und nicht sehr sauber. Die Gegend ist gut, wenn man im Trubel sein möchte. Zum Schlafen ok…. Mehr aber nicht.
Stayed 7 nights in Jul 2022
Verified

8/10 Good

Frederic

Liked: Cleanliness, staff & service
État générale ok,bonne localisation Un peu bruyant
Stayed 6 nights in Jul 2022
Verified

8/10 Good

Toril Hansine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rommet var lite, men greit nok til opphold når man har ferie og er ute hele dagen. Fint lite basseng i tilknytning til hotellet. Veldig enkel frokost .
Stayed 14 nights in Jul 2022
Verified

10/10 Excellent

Michiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatie
Stayed 7 nights in Sep 2021
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay lovely staff and family run

Stayed 9 nights in Jul 2024
Verified

10/10 Excellent

sofie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024
Verified

2/10 Terrible

Yannick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023