Reception

Reviews of La Villa di STR

3 out of 5
La Villa di STR
Viale Vittorio Veneto 11, Siena, SI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 204 out of 329 reviews" "
Rating 8 - Good. 100 out of 329 reviews" "
Rating 6 - Okay. 19 out of 329 reviews" "
Rating 4 - Poor. 5 out of 329 reviews" "
Rating 2 - Terrible. 1 out of 329 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our favourite hotel in Italy. The room was lovely. The staff were very kind and helpful. The breakfasts were delicious. The location is fantastic. The walk to the historic centre takes you past the best view of the city…stunning! We will definitely stay here again when we return.
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel!
Wow, what a find!! The hotel was beautiful. A small charming boutique hotel. The staff were exceptionally friendly and I loved that we could buy a wine and beer from them to have in our room. The hotel is just a short walk out of the city, ideal for us as it was a little quieter.
Stayed 1 night in Nov 2023

10/10 Excellent

Jolie

Stayed 3 nights in Oct 2023
Response from Rik on 25 Oct 2023
Many thanks

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location although a little walk from the centre. The property was excellent and staff very accommodating.
Stayed 2 nights in May 2023
Response from Ilaria on 21 May 2023
Thank you John, it was a pleasure to host your wife and you.Hope to see you again and take care.

10/10 Excellent

Felipe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Surprising charming place in Siena. Not right at the busy touristic center, but very nearby (less than 10 min walk). Quite zone. Very easy to find parking in front of the hotel. The room at the deluxe room at the second floor has brig windows with a nice view to the patio. The breakfast is excellent, and Lucy very friendly! We forgot earrings at the room and they sent us a message letting us know promptly. Great experience!
Stayed 2 nights in Oct 2022
Response from ilaria on 14 Oct 2022
Thanks Felipe,we really appreciate your review. We hope to host you again!

10/10 Excellent

rhett k

Stayed 2 nights in Jul 2022
Response from RIK on 20 Jul 2022
Many thanks for your review

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice staff
Stayed 1 night in Jun 2022
Response from ilaria on 29 Jun 2022
Thank you Gayle! WE hope to host you again.

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, beautiful hotel near sights. Staff were very helpful and kind
Stayed 1 night in Jun 2022
Response from Rick on 24 Jun 2022
Many thanks for your kind review.

10/10 Excellent

John

Stayed 1 night in Oct 2021

4/10 Poor

Brian

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Avoid the Junior Suites in the attic.
On a positive note, the hotel is in a lovely old villa in a great location near the old city with ample street parking. However, this was one of the more disappointing hotels I've stayed at in 2+ years in Italy. The photos for the junior suites include one that is not accurate, as it shows a light-filled room with an actual window and perhaps a balcony. In reality, these rooms are all on the 2nd (attic) floor and have tiny 2ft windows you can hardly see out of. The entire effect was claustrophobic and unpleasant. This site and others should more clearly specify that these are attic rooms. Also, the bathroom had one of the tiniest showers I've ever seen- even my petite sisters-in-law had trouble showering. This hotel might have nice rooms, but the three we stayed in were not those.
Stayed 2 nights in Oct 2021
Response from Rick on 20 Oct 2021
Hello, We are sorry if you didn't appreciate our Junior suite rooms, we try to give our best. The rooms are very spacious and bright and we have never had a comment like yours. we are very proud of our hotel Our photos are real and true to our room types. It is not always possible to satisfy everyone's expectations, however we try to do our best and give the best of our professionalism.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and service
Great stay. Staff was friendly, room was clean and in great conditions. Location is close to everything.
Stayed 3 nights in Sep 2021
Response from Rick on 26 Sept 2021
Many thanks for your reviev, we appreciate it.

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish I can go back
The place and the service is excellent. The hotel is very close to the main areas and to great views.
Stayed 1 night in Jun 2021
Response from Rick on 6 Jun 2021
Many thanks for your review, we appreciate it. Have a nice day Riccardo

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location in an amazing Italian villa
Gorgeous hotel with excellent facilities. Comfortable and a great location with parking literally outside the door.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
Fantastic place to visit Siena. Specifically if you travel by car, as you are a very short walking distance from the pedestrianized zone, while still being able to find free parking. The breakfast is excellent!
Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful setting for a nice complimentary breakfast.
Stayed 1 night in Dec 2019

10/10 Excellent

Julie, MONTREAL Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location across the fortress near bus terminal. Included breakfast was just a good way to start the day. Would like to go back
Stayed 3 nights in Nov 2019

10/10 Excellent

Stef., Rome

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Clean room and kind staff. Take note.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Helpful staff. Property small but bedroom clean. Bathroom small though (would be difficult for two people to stand in there At the same time and felt cramped). Parking is on the street and no guarantee of a space. We found one by going around the block but only saw one space. Breakfast - not as good a selection as in other places we have stayed in but may be due to small size of the property. Conveniently located around 15 minutes’ walk from the centre of Siena old town and a pleasant walk.
Stayed 1 night in Oct 2019

10/10 Excellent

watson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Property was well located and close to the atraction..The AC Was Not working. So I Had A terrible night...
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Sienna. Very clean and staff was great. Breakfast was nice.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The softest mattress we had in our 2 weeks in Italy. Street parking was available close by which helped when packing.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The air conditioner was not working properly, it was very hot at night.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Neilon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly helpful staff, gorgeous old Villa. Spotless clean Only 15 mins to center of old city. Courtyard is amazing
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Quiet hotel. Room a little small but nice. Very good air con. Love the courtyard. Easy walk to old city
Stayed 2 nights in Jul 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & central
Lovely hotel very friendly staff only a few problems....shower & sink didn’t follow away so over flowed when showering. It was extremely hot even for July and the air conditioning unit was so noisy & wasn’t worth having on . Very central and comfortable hotel. Would stay again
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, brilliant staff, lovely rooms. The only slight negative is that as the hotel is on quite a busy road it can be a bit noisy - but it is in a great location and easy to walk to everything.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This hotel is in a great location for walking into town and we loved how modern our room was. The toilet seat was cracked [unhealthy] and the ceiling light was burned out. Parking is only available on the public streets which made it difficult to check in with luggage. Also, help with our luggage would have been nice but none was offered. The only reason that we would not return is because the bed was the hardest & most uncomfortable out of all the beds we slept on traveling Italy for 3 weeks. Loved the elevator!
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well appointed. Room was large enough for two adults. Shower was small but normal for Italy. Parking is on the street, but there might not be spaces when you check in. Breakfast was good. Floors above were a touch thin in that we could hear every step. Staff was very pleasant and helpful.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Siena. Excellent service, really well located. Next to a Restaurant that food is amazing.
Stayed 3 nights in Nov 2018

6/10 Okay

Abel, Italy

Disliked: Cleanliness, property conditions & facilities, room comfort
A little disappointing
Great location, but rooms much smaller and more tired than appears in Expedia photos.
Stayed 3 nights in Sep 2018

6/10 Okay

John

Disliked: Cleanliness, staff & service
Bed was hard, bathroom had serious mold problem and was smaller than most in Europe. Aur conditioning did not work.
Stayed 2 nights in Sep 2018

10/10 Excellent

Faye, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable location . Excellent breakfast. Very small bathroom.
Stayed 2 nights in Sep 2018

10/10 Excellent

Anna, San Diego, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is centrally located to the main city entrance, and also close to the tour meeting spots. The staff is super helpful, from booking tours to making dining recommendions and reservations. The rooms are lovely and comfortable and they have a very nice courtyard. Highly recommend
Stayed 3 nights in Sep 2018

10/10 Excellent

Patricia, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location. Beautiful terrace area, lovely breakfast. Rooms exceeded our expectations.
Stayed 2 nights in Jul 2018

10/10 Excellent

Emily, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely helpful and nice. We really enjoyed the outdoor seating around the hotel. The hotel was in a great location a short walk to the old town.
Stayed 5 nights in Jul 2018

6/10 Okay

David&Gloria, uk

Liked: Staff & service, property conditions & facilities, room comfort
Classic hotel excellent restaurant terrible breakf
Have Dinner on the terrace as the sun goes down but go out for breakfast
Stayed 1 night in Jul 2018

10/10 Excellent

Blendi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel in Siena
By far one of the best hotels in Italy I have been in. Extremely clean and comfortable. Excellent Customer service!
Stayed 2 nights in Jul 2018

10/10 Excellent

Fahad, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its beautiful. Courteous staff, clean, room was appropriate sized and well equipped. Fast wifi and decent breakfast options. Location is incredible.
Stayed 2 nights in Jul 2018

2/10 Terrible

Dan, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Very very dirty
The hotel room was very loud and we were able to look past it, but the poor cleanliness of the hotel is beyond anything we have ever experienced. Frankly it is filthy and I suspect it could be a health hazard. The "air conditioning " is a fan cooler which doesn't cool the room. The room's air was of stale damp air mixed with urine. The closet stinks. The toilet seat bad red and yellow marks under the toilet seat. The cleaning lady didn't even clean our bathroom on our last day. Our toiletries were never topped up. The unhygienic environment left us wondering if our bedsheets were fresh or were they the used ones of a previous guest? The breakfast was also terrible with abaplite minimum effort. Please see photos.
Stayed 3 nights in Jul 2018

10/10 Excellent

s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunny Siena
Lovely villa hotel , nice ambience to relax in & outside . Our balcony room was nice , bed very comfy . Bathroom nice size , spotless , good shower , fluffy towels . Staff friendly , helpful ! Location is tops as nice to return to s quiet street after being with tourists in the town ! Nice & leafy street . Breakfast was lots of choices . An enjoyable stay 🌺
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Musty and Noisy room
We were quite upset about our stay mainly because of the cleanliness of the room and the noisy. We got the room on 1st floor, the walls of bathroom was moldy. Not the small mold spots... but the significant pieces on every wall of the bathroom. This was annoying enough, however, I was shocked when I also found a bunch of shaved hair from previous guest stick on the wall in the shower, which is really disgusting. I have no idea if they have cleaned the room carefully. The whole room also smelly moldly, I guess because it is on 1st floor. So we tried to open the window to get some fresh air. But the room is literally just 5 meters away from the street, the whole night, we had to sleep with the noisy of the cars/ super loud motorcycle passing by. We can even clearly heard what's the topic of the people who is walking by. (That is how close the room to the street!) The staffs there were nice and helpful, the decor of the common area is pretty. Maybe it could be a nice hotel to stay as long as you won't get the rooms on 1st floor and facing the street.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Wonderful location. Very helpful front staff.
Stayed 2 nights in May 2018

10/10 Excellent

celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff, easy access.
Stayed 2 nights in May 2018